Wiltshire · England

Toilet & ceramic chip repair in The Shoe, Wiltshire

Problem with your toilet in The Shoe? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Damage from dropped items
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in The Shoe?

Common problems we fix in The Shoe

Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

People normally call us after spotting something like this:

  • Pieces knocked off during fitting
  • Chips on the pan or rim
  • Chips on the cistern lid
  • Damage from dropped items

Before you book anyone

  • A fixed price, and whether VAT is included
  • How long the guarantee is and what it covers
  • How to care for the finish
  • What protection goes down before work starts

10 questions to ask before you book

How we handle toilet chip repair in The Shoe

Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Our repair technicians work on porcelain, pedestals and cisterns & lids, and common reasons people contact us are damage from dropped items and pieces knocked off during fitting.

Big or small, you get the same one-year guarantee in The Shoe and across Wiltshire. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
The Shoe (SN14)
Area hub
Wiltshire
Warranty
12 months on all our work
Price
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Page updated
23 October 2026
Chunk missing from a toilet pan, shown before and after repair

What affects the price in The Shoe

Repairs from £95. Each job gets its own fixed quote. This is what makes a difference:

  • How hard the colour is to match
  • Any earlier repairs that need removing first
  • Whether we combine several jobs
  • What the surface is made of

Set against the cost of replacement, repairing generally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Getting a price from pictures

A couple of clear pictures is all it takes. Try to include:

  • The material, if you know it
  • One picture of the whole toilet
  • Whether it’s been repaired or coated before
  • A coin or ruler next to the damage for scale

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you will get a fixed price back. Quotes are free and no obligation.

Should you replace it?

A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Why book with us

  • A fixed quote before booking
  • We leave the room as we found it
  • We come to you, anywhere in the UK
  • Accredited with CHAS, Constructionline and SafeContractor

Take a look at our prices page.

Should I try a DIY kit first?

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

What we cannot put right

We would rather lose a job than do one that will not last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us photos and we will tell you honestly.

Materials we work on in The Shoe

  • Porcelain
  • Vitreous china
  • Pedestals
  • Toilet pans
  • Cisterns & lids

The Shoe and the surrounding area

The Shoe is about 4 miles north-west of Corsham, in Wiltshire. Our technicians come to customers in The Shoe, so there’s no workshop to go to. The Shoe is one of 425 towns and villages in Wiltshire where we work. Our nearest city page is Birmingham, about 72 miles away.

Every address in SN14 is within our area. If you are just outside The Shoe, we cover Upper Wraxall (1 mile north-west), Thickwood (1 mile south-east), Colerne (2 miles south-east), Slaughterford (2 miles east) and Ford (2 miles east). Within a short drive, we also cover Trowbridge (10 miles south), Chippenham (7 miles east), Calne (12 miles east), Devizes (15 miles south-east), Westbury (14 miles south) and Melksham (9 miles south-east).

What’s near The Shoe

Well-known places in the area include Corsham (3.3 miles east) and Castle Farm Folk Museum (2.2 miles west).

Map of The Shoe © OpenStreetMap contributors

Work for landlords and builders

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.

The process

Visits start with a quick look at the job together, so you know exactly what we are doing. Then the area is sheeted and masked and we start. You can expect it to take an hour or two, and we will keep you posted as we go.

  1. First the damaged area is cleaned and dried.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. The glaze is colour-matched and finished.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Keep children and pets away from the room on the day
  • Keep a parking space free if you can
  • Tell us if there are stairs or a lift

Get a quote

A quote takes minutes to ask for: take one close-up and one wider shot of the toilet, include your postcode and send them to us. You will get a fixed price, not an estimate.

Get a free quote

Related advice

FAQs for The Shoe

What about a leaking crack?

No. That needs a new toilet. We fix chips and broken pieces.

Can you redo someone else’s repair?

Yes, regularly. It can add a little time, which we include in the quote.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Include photos of each item.

I rent my home. Can I book you?

Yes. Check with your landlord; we can send the quote to them too.

Can you quote from photos?

Normally, yes. A close-up and a wider photo are enough to give a fixed price.

Do you work in The Shoe?

We do. Repair technicians travel to The Shoe from across the region, and the price is the same as everywhere else.

Is it messy?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Is it safe with children and pets around?

We ask you to keep children and pets out of the room while we work and until it has cured. The rest of the house is unaffected.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.