Pembrokeshire · Wales
Toilet & ceramic chip repair in The Valley, Pembrokeshire
We travel to The Valley for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Marks on the outside of the pan
- Damage from dropped items
About our toilet chip repair in The Valley
Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Common call-outs are for damage from dropped items and marks on the outside of the pan, across pedestals, porcelain and vitreous china.
The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Take care with heavy items and clean the outside of the pan gently.
- Area
- The Valley (SA69)
- County
- Pembrokeshire
- Cover
- A year, on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What happens on the day
You don’t need to empty the room beforehand. Everything we use comes in the van with us, lay protective sheets and start once you are happy with the plan. It normally takes an hour or two, and you’re welcome to carry on with your day while we work.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- The glaze is colour matched and finished.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Clear the area around the damage
- Mention any parking restrictions or tricky access
- Make sure the room can be ventilated
Ask for a price
There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.
Read more
Covering The Valley
The Valley is about 12 miles south-east of Haverfordwest, in Pembrokeshire. Book a date that suits you, and you will know when to expect us, so there is no waiting around. The Valley is one of 223 places in Pembrokeshire where we work.
All of SA69 is within our area. Neighbouring places we cover include Wooden (1 mile west), Pentlepoir (1 mile north-west), Hill (1 mile north), Saundersfoot (1 mile east) and Kingsmoor (1 mile north). Further out, we also cover Haverfordwest (12 miles north-west), Milford Haven (13 miles west), Pembroke (9 miles west), Pembroke Dock (10 miles west), The Marsh (12 miles north-west) and Dinbych-y-Pysgod (3 miles south).
Around The Valley
Locally, our jobs take us to homes close to Saundersfoot C.P. School, St Issell's Church and Woodridge Inn Hotel and the streets around them. The Valley’s nearest station is Saundersfoot station, roughly 0.5 miles north. Other landmarks nearby include Tudor Merchant's House Museum (3.2 miles south) and Hean Castle Motte (1.1 miles east). For a walk, there’s Pentlepoir Hill.
Prices and what affects them
Repairs from £95. We don’t charge extra for travel to The Valley. The price depends on:
- How hard the colour is to match
- The material
- How many items we do on one visit
- Where the damage is and how we get to it
We don’t add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from photos
Two or three clear pictures are usually enough. Try to include:
- The material, if you know it
- A close-up of the damage, in focus
- A coin or ruler next to the damage for scale
- Good light, ideally daylight, without flash glare
We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
For landlords and businesses
Builders use us to fix snagging damage before handover. We can visit several plots in one trip to keep costs down.
Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.
DIY kit or professional repair?
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
Honest limits
To be straight with you, there are a few things a repair won’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly before you book.
What we work on
- Pedestals
- Cisterns & lids
- Toilet pans
- Porcelain
- Vitreous china
When to call us in The Valley
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Typical reasons for a call-out include:
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the pan or rim
- Chips on the cistern lid
Questions to ask before you book
- What happens if the damage is worse than the photos show
- When it can be used again
- If travel is included in the price
- Is the price fixed, and does it include VAT?
Repair or replace: which is better?
Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Instead of hourly rates, we price the entire job up front. It depends on the damage, the material and access, and doing several items at once reduces it.
Why book with us
- CHAS and Constructionline accredited
- No need to remove anything
- Every repair guaranteed for a year
- Technicians who travel to you, UK-wide
Take a look at our pricing.
The Valley questions
Do you do work for letting agents?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses in The Valley.
Can you do more than one item on the same visit?
Yes, and it’s frequently cheaper. Just add the extra items to your photos and we’ll quote them together.
How soon can you come?
That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.
It’s been repaired before. Can you still fix it?
Generally, yes. Let us know what was used before and we’ll plan for it.
What areas do you cover?
We work UK-wide, and that includes The Valley. Our prices are the same everywhere.
Is my repair covered?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Does someone need to be in?
Yes. We need access to the room while we work, at a time that suits you.
Do you work in The Valley?
Yes. We work across the UK and come to The Valley and the rest of Pembrokeshire. Send us photos for a fixed quote, or call 0345 017 0787.
Places near The Valley
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About our accreditations · Every repair comes with a one-year guarantee.
