Dorset · England
Toilet & ceramic chip repair in Townsend, Dorset
Our technicians come to Townsend for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Chips on the pan or rim
- Damage from dropped items
Prices and what affects them
Prices start from £95. You won’t pay by the hour. The price depends on:
- How easy the damage is to reach
- The size and number of damaged areas
- The type of damage
- The colour and finish to match
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
How to get a fixed price
Most quotes are done from pictures alone. To make it quick:
- The material, if you know it
- Details of any past repairs
- A picture taken from further back
- Daylight if possible, and no flash reflection
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Toilet chip repair in Townsend, done in place
Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. We’re frequently asked to fix chips on the pan or rim and pieces knocked off during fitting, across pedestals, porcelain and toilet pans.
All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Townsend (BH8, BH7)
- County
- Dorset
- Warranty
- 12 months on all our work
- Quote
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
DIY kit or professional repair?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
What we do, step by step
From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the work takes an hour or two, and we finish with a tidy-up and a look at the finished work together.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Plan for the room to be out of bounds to pets and children
- Let us know which floor the room is on
- Clear the area around the damage
Get a quote
Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, add your postcode and send them to us. You’ll get a fixed price, not an estimate.
Advice
Repair or replace: which is better?
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. A repair typically costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.
Why us?
- A fixed quote before you book
- One price list for the whole UK
- We will tell you if it’s not worth repairing
- Dust sheets down, tidy finish
See our prices page.
Townsend questions
Is my repair covered?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
How quickly can you book me in?
It depends on the time of year and where you are. We will offer you dates when we send your quote.
Will it make a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Can you repair several things at once?
Yes, and it’s often cheaper. Send pictures of everything together and you’ll get one combined price.
Is it OK to have pets in the house?
Please keep children and pets out of the room during the visit. The rest of the house is unaffected.
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
I rent my home. Can I book you?
We are happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.
Do the materials smell?
It depends on the job, but often a little. Open windows and an extractor fan help.
When we’d advise against a repair
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think.
What we work on
- Pedestals
- Porcelain
- Cisterns & lids
- Toilet pans
- Vitreous china
Where we work around Townsend
Townsend is about 2 miles north-east of Bournemouth, in Dorset. We visit customers in Townsend and nearby villages, so nothing has to leave your home. We work in 462 places across Dorset.
All of BH8 and BH7 is covered. We regularly work on streets such as Helyar Road, Throop Road and Valley Road. With the A3060 close by, Townsend is easy for our technicians to reach. If you are just outside Townsend, we cover Littledown (1 mile south-east), Holdenhurst (1 mile north-east), Strouden Park (1 mile west), Throop (1 mile north-west) and Blackwater (1 mile north-east). Further out, we also cover Christchurch (3 miles east), Wimborne Minster (7 miles north-west), Verwood (9 miles north), Ferndown (5 miles north-west), Broadstone (7 miles west) and Corfe Mullen (8 miles west).
Around Townsend
Locally, our jobs take us to homes close to St Barnabas Church, The Bishop of Winchester Academy and Queen's Park and the streets around them. The nearest railway station is Pokesdown station, about 1.4 miles south. Nearby you will also find Christchurch (2.4 miles south-east) and Bournemouth Transport Museum (0.7 miles west). For a walk, there is St Catherine's Hill.
When to call us in Townsend
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
Most people get in touch when they notice something like this:
- Chips on the cistern lid
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Damage from dropped items
Before booking anyone
- What happens if they find more damage
- What aftercare is recommended
- How the colour is matched
- Whether the price is fixed and includes VAT
Towns and villages near Townsend
Other services in Townsend
Work for landlords and builders
We regularly work with letting and managing agents. Send the address, photos and access details and we will arrange it.
If you manage property in Townsend, we can repair and quote for several addresses together. Just send photos for each address and we will price them together.
About our accreditations · Every repair comes with a one-year guarantee.
