Hampshire · England
Toilet & ceramic chip repair in Up Nately, Hampshire
Problem with your toilet in Up Nately? We put it right where it is, match it on site and guarantee the work for a year.
- Repairs from £95
- Chips on the pan or rim
- Chips on the cistern lid
Toilet chip repair in Up Nately, done in place
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. Common call-outs are for chips on the pan or rim and damage from dropped items, across vitreous china, toilet pans and porcelain.
Every repair comes with a one-year guarantee. Take care with heavy items and clean the outside of the pan gently.
- Where
- Up Nately (RG27)
- Region
- Hampshire
- Cover
- One year on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
What we do, step by step
We begin by going over the job with you, so you know exactly what we are doing. After that, protection goes down around the work area and we start. Allow one to two hours.
- First the damaged area is cleaned and dried.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
Preparing for the visit
- Keep a parking space free if you can
- Let us know about parking or access
- Clear toiletries, mats and anything else from around the area
Ask for a price
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Related advice
Towns and villages near Up Nately
What else we do in Up Nately
Should you replace it?
A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.
What you get with us
- A year’s guarantee on all work
- No extra charge for your area
- We’ll tell you if it’s not worth repairing
- No need to remove anything
Take a look at our pricing.
Can I fix it myself?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.
Landlord and trade work in Up Nately
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.
What affects the price in Up Nately
Repairs from £95. You’ll know the full cost before booking. We take into account:
- Access to the area
- How many areas need work
- The type of damage
- Whether we combine several jobs
Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.
Send pictures for a quote
The better the pictures, the more accurate the price. Here’s what helps:
- Whether it’s been repaired or coated before
- A wider photo showing the whole toilet
- A coin beside the damage so we can judge size
- Where you are, by postcode
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, add your postcode and send them to us. What comes back is a fixed price, not a guess.
Honest limits
A repair isn’t right for every job, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer.
Materials we work on in Up Nately
- Toilet pans
- Porcelain
- Cisterns & lids
- Pedestals
- Vitreous china
FAQs for Up Nately
Does someone need to be in?
We need someone to let us in. You don’t need to watch us work.
Do you come to Up Nately?
We do. We send a technician to Up Nately for every job, with no extra charge for travel.
Can tenants book a repair?
We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.
What areas do you cover?
We cover the entire UK, including Up Nately and the rest of Hampshire. Send your postcode with your pictures and we’ll offer you dates.
What do you need from me?
Some pictures, your postcode and how to reach you. On the day, access to the room.
What happens after I send pictures?
We come back with a fixed quote, plus dates. There’s no obligation to book.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Do you hold any accreditations?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
When to call us in Up Nately
Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
Signs it’s time to call us include:
- Marks on the outside of the pan
- Damage from dropped items
- Chips on the cistern lid
- Chips on the pan or rim
Before booking anyone
- Is the price fixed, and does it include VAT?
- The length of the guarantee and what it covers
- Whether there are any call-out or travel charges
- What happens if the damage is worse than the pictures show
Up Nately and the surrounding area
Up Nately is about 5 miles east of Basingstoke, in Hampshire. Wherever you are in the RG27 postcode area, a technician comes to you. We work in all 683 towns and villages across Hampshire, from the larger towns to small villages. We work right across the region, from Up Nately to London (42 miles away).
Jobs in RG27 work the same way as everywhere else we cover. Jobs here include addresses on Heather Lane, Wood Lane and Greywell Road. We also cover the places around Up Nately: Nately Scures (1 mile north), Greywell (1 mile south-east), Newnham (1 mile north), Hook Common (1 mile north-east) and Warnborough Green (1 mile east). Within a short drive, we also cover Basingstoke (5 miles west), Farnborough (10 miles east), Fleet (7 miles east), Aldershot (10 miles east), Alton (8 miles south) and Yateley (9 miles north-east).
Local landmarks in Up Nately
In Up Nately, that means homes near Church of St. Stephen and Robert May's School. For rail, the closest station is Hook station, about 1.7 miles north-east. Nearby you will also find Basing House (2.6 miles west) and Odiham Castle (1.4 miles east). Open spaces near Up Nately include The Mill Field and Tundry Hill.
About our accreditations · Every repair comes with a one-year guarantee.
