Hampshire · England
Toilet Chip Repair in Basingstoke
Toilet chip repair in Basingstoke without the cost of replacing. Send us pictures for a fixed price, then book a visit.
- Repairs from £95
- Chips on the pan or rim
- Pieces knocked off during fitting

How we handle toilet chip repair in Basingstoke
A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that’s what we find. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Common call-outs are for pieces knocked off during fitting and chips on the pan or rim, across pedestals, cisterns & lids and toilet pans.
Big or small, it’s backed by a one-year guarantee in Basingstoke and across Hampshire. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
Basingstoke questions
Is it worth repairing rather than replacing?
Normally, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
Are you a vetted contractor?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
What happens next?
We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we will ask for another photo.
Do you work for landlords and businesses?
Yes, frequently. We can quote for several properties together and work between tenancies.
Can you redo someone else’s repair?
Yes, we frequently do. Removing the old work can add time, and that is in the quote.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We fix chips and broken pieces.
Is there a guarantee?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
What information do you need?
Send photos through the quote form or call 0345 017 0787, and we’ll do the rest.
Also near Basingstoke
Also in Basingstoke
Work for landlords and builders
Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. Several plots can be done in one visit to keep costs down.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.
Repair or replace: which is better?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Prices start from £95. A repair normally costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.
Why us?
- Dust sheets down, tidy finish
- Work done at your home or business
- Accredited with CHAS, Constructionline and SafeContractor
- A year’s guarantee on all work
Take a look at our full price list.
Our work in Basingstoke
Basingstoke is in Hampshire. We work in every kind of home, old or new, large or small, plus businesses and rented homes. Basingstoke is one of 683 towns and villages in Hampshire where we work. We work right across the region, from Basingstoke to London (about 46 miles away).
Postcode districts we cover here: RG24, RG22, RG21 and RG23. From Church Square, Queen Annes Square and The Square or a nearby road, we can come to you. Basingstoke sits on or near the A30 and A33, which makes travel easy. If you’re just outside Basingstoke, we cover South Ham (1 mile south-west), Winklebury (1 mile west), Brighton Hill (1 mile south), Rooksdown (1 mile north-west) and Buckskin (1 mile west). Within a short drive, we also cover Farnborough (15 miles east), Fleet (11 miles east), Aldershot (15 miles east), Alton (10 miles south-east), Yateley (13 miles north-east) and Tadley (6 miles north). Basingstoke is one of the larger places we cover in Hampshire.
Near you in Basingstoke
Locally, our jobs take us to homes close to King's Furlong Infant School and Nursery, Cranbourne and Eastrop Park and the streets around them. Nearby too are The Rising Sun pub (0.5 miles north-east), St Michael's Church (0.5 miles east) and The Costello School (1 mile east). Basingstoke’s nearest station is Basingstoke station, roughly 0.6 miles east. Other landmarks nearby include Basing House (2.2 miles east) and The Malls (0.6 miles east). For a walk, there is Farleigh Hill and Daneshill Park Woods.
What affects the price in Basingstoke
Repairs from £95. Quotes are free and the price is fixed. What we take into account:
- Whether old repairs or coatings need taking off
- How many areas need work
- How easy the damage is to reach
- What the surface is made of
A repair is priced on what needs doing, not where you live. The full price is agreed before you book.
How to get a fixed quote
When you take your pictures, a few simple things make all the difference:
- Something in shot to show the size
- The material, if you know it
- A photo taken from further back
- Whether it’s been repaired or coated before
Most customers in Basingstoke get their price from pictures. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Honest limits
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think before you book.
Materials we repair
- Cisterns & lids
- Pedestals
- Porcelain
- Toilet pans
- Vitreous china
What we are called out for in Basingstoke
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Send us a picture if you notice any of these:
- Pieces knocked off during fitting
- Chips on the cistern lid
- Damage from dropped items
- Chips on the pan or rim
What to look for in a quote
- How to care for the finish
- What prep work is covered
- A fixed quote, and whether VAT is included
- What happens if they find more damage
The process
We turn up when we said we would, introduces themselves and checks the damage against your photos first. The floor and nearby surfaces are covered before we open a single tin. Most visits take an hour or two, and the room is left clean and tidy.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Mention any parking restrictions or tricky access
- Point us to the nearest place to park
- Tell us about any previous repairs or coatings
How to get a price
If you’re in Basingstoke and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.
Related advice
Can I fix it myself?
Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.
About our accreditations · Every repair comes with a one-year guarantee.


