Pembrokeshire · Wales
Toilet & ceramic chip repair in Waterloo, Pembrokeshire
Damaged toilet in Waterloo? We put it right where it is, mix the colour on the day and guarantee the work for a year.
- Repairs from £95
- Chips on the cistern lid
- Marks on the outside of the pan
Repair or replace: which is better?
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. We give a fixed quote from your pictures, so there are no surprises on the day.
Why us?
- Colours mixed by hand to suit your surface
- Free fixed quotes from pictures
- CHAS and Constructionline accredited
- Straight answers about what a repair can do
See our full price list.
Toilet chip repair at your home in Waterloo
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. We’re often asked to fix pieces knocked off during fitting and chips on the cistern lid, on cisterns & lids, vitreous china and pedestals.
A one-year guarantee comes as standard, so you are not left on your own once we have gone. Take care with heavy items and clean the outside of the pan gently.
- Where
- Waterloo (SA72, SA71)
- County
- Pembrokeshire
- Cover
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
How it works
Your technician turns up at the time we agreed with you, introduces themselves and checks the damage against your pictures first. The floor and nearby surfaces are covered before we open a single tin. The work itself takes an hour or two, and the room is left clean and tidy.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
Getting ready for the visit
- Clear toiletries, mats and anything else from around the area
- Let us know which floor the room is on
- Keep children and pets away from the room on the day
Getting a price
No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through.
Related advice
How we price toilet chip repair
Repairs from £95. A fixed quote means you know the cost before booking. We take into account:
- Whether we combine several jobs
- How hard the colour is to match
- The material
- Access to the area
Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we’ll give you the exact figure.
How to get a fixed quote
Good pictures mean an accurate price. Here’s what we find most useful:
- Any details about the material
- Good light, ideally daylight, without flash glare
- Something in shot to show the size
- A clear, close picture of the problem area
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole toilet, we can price the job.
When to call us in Waterloo
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
Most people get in touch when they notice one of these:
- Chips on the cistern lid
- Chips on the pan or rim
- Marks on the outside of the pan
- Damage from dropped items
What to look for in a quote
- What happens if the damage is worse than the photos show
- Whether there are any call-out or travel charges
- How to look after the finish
- Whether the price is fixed and includes VAT
When a repair isn’t the answer
To be straight with you, some problems need a different fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly before you book.
Surfaces we repair
- Toilet pans
- Vitreous china
- Pedestals
- Porcelain
- Cisterns & lids
DIY repairs versus a professional job
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
Towns and villages near Waterloo
Other services in Waterloo
Landlords, agents and businesses in Waterloo
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
We work for landlords, letting agents and housing providers in Waterloo as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
Waterloo questions
Will it make a mess?
Very little mess: we sheet and mask everything nearby, and we take our waste away with us.
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.
Can you quote from pictures?
Nearly always. If pictures do not show enough, we’ll ask for another angle.
When can you do it?
Your quote comes with available dates. Tell us if you need it done quickly.
Will the price change on the day?
We will show you and explain before doing anything extra. Nothing extra is done without your say-so.
Are you accredited?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Is it OK to have pets in the house?
Just keep them out of the work area. We will let you know when it’s safe to use again.
Covering Waterloo
Waterloo is about 5 miles east of Milford Haven, in Pembrokeshire. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Waterloo is one of 223 towns and villages in Pembrokeshire we cover.
Every address in SA72 and SA71 is within our area. Whether you live on Ferry Lane, Essex Road and London Road or a nearby road, a technician can come to you. Waterloo sits on or near the A477 and A4139, which makes travel easy. We also cover the places around Waterloo: Llanion (1 mile west), Pembroke Dock (1 mile west), Golden Hill (1 mile south-east), Green (1 mile south-east) and Pennar (1 mile south-west). Further out, we also cover Haverfordwest (8 miles north), Milford Haven (5 miles west), The Marsh (8 miles north), Dinbych-y-Pysgod (10 miles east), The Green (10 miles east) and Pill (4 miles west).
Near you in Waterloo
Around Waterloo, we work in homes near Pembroke Dock CP School, First & Last pub and Ysgol Harri Tudur/Henry Tudor School and the streets around them. There is a railway station in Waterloo itself: Pembroke Dock station. Well-known places in the area include Pembroke Dock: Llanion (within half a mile south-east) and Pembroke Dock Heritage Centre (0.9 miles west). Not far away are Pembroke River lower and Stackpole Estate.
About our accreditations · Every repair comes with a one-year guarantee.
