Somerset · England

Toilet Chip Repair in Wells

Our repair technicians come to Wells for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Wells

When a repair is not the answer

A few problems are outside what a surface repair can do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we’ll give you a straight answer.

Materials we repair

  • Pedestals
  • Vitreous china
  • Cisterns & lids
  • Toilet pans
  • Porcelain

About our toilet chip repair in Wells

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will say so if we find one. Common call-outs are for chips on the cistern lid and pieces knocked off during fitting, across vitreous china, pedestals and toilet pans.

A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Wells (BA5)
County
Somerset
Guarantee
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

Can I fix it myself?

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

For landlords and businesses

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

We’re used to working with agents and managing companies. Send the address, photos and access details.

How it works

On the day itself, there is little for you to do. Let us in and show us the room, and we’ll get on with it. The job generally runs to one to two hours, including clearing up.

  1. We clean and dry the damaged area.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Preparing for the visit

  • Move bottles, mats and clutter away from the area
  • Let us know which floor the room is on
  • Keep a parking space free if you can

Getting a price

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

Get a free quote

Related advice

FAQs for Wells

I’m a tenant. Can you help?

Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted before the end of a tenancy.

Can I add another job to the visit?

Yes, and it’s often cheaper. Send pictures of everything together and you will get one combined price.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Do you do work for letting agents?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses in Wells.

How do I book?

Send photos through the quote form or call 0345 017 0787, and we’ll do the rest.

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before and we’ll plan for it.

Is the work guaranteed?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

Can you quote from pictures?

Generally, yes. Clear pictures let us give you a fixed quote without visiting.

About Wells

Wells is about 15 miles west of Frome, in Somerset. We travel to homes and businesses in Wells and the surrounding area, so there’s no workshop to go to. Wells is one of 640 places in Somerset where we work.

Every address in BA5 is within our area, from the main roads to the quietest streets. We regularly work on streets such as Market Street, High Street and Market Place. Wells is on the A39 and A371, so it’s easy for us to reach. Neighbouring places we cover include Haybridge (1 mile west), Upper Milton (1 mile north), Henley (1 mile west), Burcott (1 mile south-west) and Wookey Hole (1 mile north-west). Further out, we also cover Frome (15 miles east), Burnham-on-Sea (15 miles west), Midsomer Norton (9 miles north-east), Shepton Mallet (5 miles east), Street (7 miles south-west) and Glastonbury (5 miles south-west). Being one of Somerset’s larger places, Wells sees plenty of our work.

Around Wells

Locally, our jobs take us to homes close to The Blue School, Sheep and Penguin pub and St Joseph and St Teresa Catholic Primary School and the streets around them. Also close by are Elim Pentecostal Church (within half a mile east) and The Blue School (less than half a mile north). Other landmarks nearby include Mendip Hospital (1.7 miles east) and Cave Museum (1.4 miles north-west). The countryside around Wells includes Priddy Mineries and Pen Hill.

Map of Wells © OpenStreetMap contributors

Repair or replace in Wells?

A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the whole job up front. Damage, material and access decide it.

Why Wells clients choose us

  • Colour-matched on site
  • Rooms protected and left tidy
  • Straight answers about what a repair can do
  • Normally one visit, start to finish

Read our pricing.

What toilet chip repair costs

Prices start from £95. Prices are worked out job by job, from your photos. What matters most is:

  • How hard the colour is to match
  • Previous DIY repairs that have to come out
  • The type of damage
  • Whether we combine several jobs

We do not add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Getting a price from photos

Good photos mean an accurate price. Here’s what we find most useful:

  • Something in shot to show the size
  • Any earlier repairs or coatings
  • The material, if you know it
  • A wider photo showing the whole toilet

You don’t need a survey visit. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we will reply with a fixed price.

What we are called out for in Wells

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

The most common problems we’re called about are:

  • Pieces knocked off during fitting
  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Damage from dropped items

What to look for in a quote

  • How your room will be protected
  • Whether they match the colour on site
  • Whether the price covers travel
  • What the guarantee covers, and for how long

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.