Edinburgh · Scotland
Toilet Chip Repair in West Craigs
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in West Craigs. Free, fixed quotes from your pictures.
- Repairs from £95
- Chips on the pan or rim
- Chips on the cistern lid

Toilet chip repair at your home in West Craigs
Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We regularly repair vitreous china, toilet pans and cisterns & lids, and people most often call us about chips on the pan or rim and damage from dropped items.
All our work comes with a one-year guarantee, wherever you are in Edinburgh. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- West Craigs (EH12)
- Region
- Edinburgh
- Cover
- A year, on every repair
- Price
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026

How it works
There’s not much you need to do on the day. Show us the job, point us to the room, and we will get on with it. The job generally runs to one to two hours.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
How to prepare
- Make sure the room can be ventilated
- Avoid using the area for a few hours before we arrive
- Let us know about parking or access
How to get a price
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through.
Read more
What a repair can’t fix
Before you book, it’s worth knowing the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we’ll say what we think.
What we work on
- Porcelain
- Cisterns & lids
- Vitreous china
- Toilet pans
- Pedestals
Why repair rather than replace?
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. Compared with replacing, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.
Why book with us
- One price list for the entire UK
- Every repair guaranteed for a year
- Repair technicians who travel to you, UK-wide
- We’ll tell you if it’s not worth repairing
Take a look at our full price list.
Common questions in West Craigs
How do I book?
A close-up, a wider photo and your postcode. After that, we just agree a date.
What happens after I send photos?
We review the pictures and send a fixed quote with dates.
How quickly can you book me in?
That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.
Is there a call-out fee?
We don’t add a call-out fee. Your fixed price includes everything.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include photos of each item.
I rent my home. Can I book you?
We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.
Can landlords book you?
Yes. We work for landlords, agents, builders and businesses as well as homeowners across Edinburgh.
It’s been repaired before. Can you still fix it?
Yes, regularly. It can add a little time, which we include in the quote.
Landlord and trade work in West Craigs
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
Landlords, letting agents and housing providers in West Craigs use us as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
West Craigs and nearby
West Craigs is about 4 miles west of West End, in Edinburgh. We travel to customers in West Craigs and nearby villages, so you don’t need to take anything anywhere. Our repair technicians cover 175 places in Edinburgh.
Jobs in EH12 are booked in the same way as anywhere else. Whether you live on Niven Road, Windle Road and Gyle Avenue or a nearby road, a technician can come to you. We also cover the places around West Craigs: Maybury (1 mile south-east), East Craigs (1 mile north-east), Gogar (1 mile south-west), Bughtlin (1 mile north-east) and Cammo (1 mile north). Further out, we also cover Edinburgh (4 miles east), Leith (6 miles north-east), Bonnington (6 miles east), Greenside (5 miles east), Broughton (5 miles east) and Bellevue (5 miles east).
Local landmarks in West Craigs
We visit homes around Edinburgh and Craigmount High School, among other places. There’s a railway station in West Craigs itself: Edinburgh Gateway station. Well-known places in the area include The Gyle Shopping Centre (less than half a mile south) and Craigcrook Castle (2.1 miles north-east). For a walk, there’s The New Leaf Co-op and Corstorphine Hill.
What toilet chip repair costs
Repairs from £95. You won’t pay by the hour. The price depends on:
- The size and number of damaged areas
- The colour and finish to match
- What kind of damage it is
- How many items we do on one visit
We don’t add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Send pictures for a quote
When you take your pictures, a few simple things make all the difference:
- A wider photo showing the whole toilet
- One sharp close-up of the damage
- Any earlier repairs or coatings
- A coin beside the damage so we can judge size
Email us pictures of the damage and one of the whole item, with your EH12 postcode, and we will reply with a fixed price.
More services for West Craigs
Should I try a DIY kit first?
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.
When to call us in West Craigs
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
The most common problems we are called about are:
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Chips on the pan or rim
- Damage from dropped items
What your quote should include
- How your room will be protected
- How soon you can use it again
- How changes to the job are handled
- Whether they match the colour on site
About our accreditations · Every repair comes with a one-year guarantee.

