Monmouthshire · Wales

uPVC window & door repair in Chepstow, Monmouthshire

Scratch, chip, burn and hole repairs to uPVC windows, doors and sills at your home in Chepstow, with a one-year guarantee on every repair.

  • Repairs from £95
  • Scratches from ladders and furniture
  • Chips and dents
Surface Doctor technician repairing a wooden kitchen worktop

Trusted uPVC repair in Chepstow

How it works

On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job generally takes a morning or an afternoon. We tidy up before we leave and tell you when it’s ready to use.

  1. First the frame or panel is cleaned.
  2. We fill scratches, chips and holes.
  3. The repair is sanded smooth.
  4. The finish is colour matched, woodgrain included.
  5. We blend the repair into the surrounding surface.

Getting ready for the visit

  • Clear the area around the damage
  • Have a window or extractor fan available
  • Let us know about parking or access

Ask for a price

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can give you a fixed quote.

Get a free quote

Related advice

How we handle uPVC repair in Chepstow

We fill and refinish the damage so it blends into the frame, including woodgrain finishes. Builders and developers use us for snagging repairs too. We are often asked to fix chips and dents and damage during building work, in conservatory frames, window frames & sills and white uPVC.

You’re covered after we leave: our one-year guarantee applies to every job, and we explain what it covers before you book. Warm soapy water and a soft cloth are all it needs. Don’t use solvents or scourers.

Damaged white panel edge repaired, before and after
Where
Chepstow (NP16)
County
Monmouthshire
Cover
One year on every repair
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Updated
23 October 2026

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

What we’re called out for in Chepstow

uPVC is tough but not indestructible: ladders and building work leave scratches and chips, candles and cigarettes mark sills, and removed fittings leave holes.

The things clients normally mention when they call are:

  • Holes from removed fittings and alarms
  • Chips and dents
  • Burns on sills
  • Damage during building work

Questions to ask before you book

  • How changes to the job are handled
  • Who will actually do the work
  • What prep work is covered
  • How soon you can use it again

How to compare quotes

When a repair isn’t the answer

Some problems need a builder, plumber or fitter rather than us:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send pictures and we’ll say what we think before you book.

Materials we work on in Chepstow

  • White uPVC
  • Window frames & sills
  • Coloured and woodgrain uPVC
  • Conservatory frames
  • Doors & door panels

Prices and what affects them

Repairs from £95. We charge the same across the UK, including Chepstow. What changes the price is:

  • Doing more than one item at once
  • The material
  • How much damage there is
  • Access to the area

Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access.

Send photos for a quote

You can usually get a fixed quote without us visiting. To help us price it:

  • One sharp close-up of the damage
  • Something in shot to show the size
  • Where you are, by postcode
  • Whether it’s been repaired or coated before

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Should you replace it?

Replacing the frame or sill is a much bigger job, and new uPVC may not match the weathered frames around it. Repairing the damage keeps the original. Prices start from £95. No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.

Why book with us

  • Straight answers about what a repair can do
  • Accredited with CHAS, Constructionline and SafeContractor
  • Colour-matched on site
  • Work done at your home or business

See our pricing.

Where we work around Chepstow

Chepstow (Welsh: Cas-Gwent) is about 13 miles north-west of Mangotsfield, in Monmouthshire. From the centre of Chepstow to the outlying streets, the service is the same: a fixed price, a tidy visit and a guarantee. We work in all 115 towns and villages across Monmouthshire. You can also see our page for Birmingham, about 66 miles away.

All of NP16 is covered. Whether you live on High Street, Station Road and Church Road or a nearby road, a technician can come to you. Chepstow is on the A48 and A466, so it’s easy for us to reach. Neighbouring places we cover include Bulwark (1 mile south), Sedbury (1 mile east), Tutshill (1 mile north-east), Pwllmeyric (1 mile south-west) and Old Bishton (1 mile north-east). Larger places within reach include Monmouth (12 miles north), Cil-y-coed (5 miles south-west), Overmonnow (12 miles north), Gwndy (7 miles south-west), Magor (8 miles south-west) and Usk (11 miles north-west). Chepstow is one of the larger places we cover in Monmouthshire.

Local landmarks in Chepstow

In Chepstow, that means homes near The Queens Head pub, St Mary's R.C. Primary School and Chepstow School, among other places. Chepstow has its own railway station: Chepstow station. Nearby you will also find Chepstow Community Hospital (within half a mile west) and St. Mary's (less than half a mile north-east). Not far away are Ridley Bottom and Linen Well.

Map of Chepstow © OpenStreetMap contributors

Your questions about uPVC repair in Chepstow

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

Can I add another job to the visit?

Yes. Doing several items on one visit typically costs less than separate visits. Include pictures of each item.

How quickly can you book me in?

Your quote comes with available dates. Tell us if you need it done quickly.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Can you repair something that’s been repaired before?

Generally, yes. Let us know what was used before and we’ll plan for it.

How much does uPVC repair cost in Chepstow?

Prices start from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

Can you price it without visiting?

Generally, yes. A close-up and a wider photo are enough to give a fixed quote.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

For landlords and businesses

We work for landlords, letting agents and housing providers in Chepstow as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.