Cardiff · Wales

uPVC Repair in Downs

Scratch, chip, burn and hole repairs to uPVC windows, doors and sills at your home in Downs, with a one-year guarantee on every repair.

  • Repairs from £95
  • Damage during building work
  • Chips and dents
Surface Doctor technician repairing a wooden kitchen worktop

Book uPVC repair in Downs

Our work in Downs

Downs is about 4 miles north of Barry, in Cardiff. Wherever you are in the CF5 postcode area, we come to you. Downs is one of 91 places in Cardiff we cover.

Jobs in CF5 work the same way as everywhere else we cover. That includes homes on Grant's Field and The Lane and the roads around them. We also cover the places around Downs: Twyn-yr-odyn (1 mile south-east), Culverhouse Cross (1 mile east), Llwyneliddon (1 mile south), Michaelston-super-Ely (1 mile north-east) and Wenvoe (1 mile south-east). Within a short drive, we also cover Cardiff (5 miles north-east), Castle (5 miles east), Adamsdown (6 miles east), Roath (6 miles east), Splott (6 miles east) and Newtown (5 miles east).

Local landmarks in Downs

We visit homes around St Bleiddian's Church, St Fagans C.I.W. Primary School and Mary Immaculate High School, among other places. The closest station to Downs is Waun-Gron Park station, about 3 miles north-east of the centre. A little further out are Welsh Museum of Health and Medicine (4 miles north) and Rookwood Hospital (3.4 miles north-east). For a walk, there is Caia Hill and Glamorgan Canal / Long Wood.

Map of Downs © OpenStreetMap contributors

uPVC repair in Downs without replacing anything

We also do snagging repairs for builders. We fill and refinish the damage so it blends into the frame, woodgrain finishes included. We work on window frames & sills, doors & door panels and conservatory frames, and the jobs we see most are chips and dents and scratches from ladders and furniture.

A one-year guarantee comes as standard, so you are not left on your own once we have gone. Warm soapy water and a soft cloth are all it needs. Avoid solvents and abrasive cleaners.

Where
Downs (CF5)
Area hub
Cardiff
Guarantee
A year, on every repair
Quote
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Last updated
23 October 2026
Before and after: a chipped white edge filled and refinished

What we are called out for in Downs

uPVC is hard-wearing, but it does get damaged: ladders, tools and building work scratch and chip it, candles and cigarettes mark sills, and removed fittings leave holes.

Send us a photo if you notice any of these:

  • Chips and dents
  • Burns on sills
  • Holes from removed fittings and alarms
  • Scratches from ladders and furniture

Questions to ask before you book

  • The length of the guarantee and what it covers
  • When it can be used again
  • How changes to the job are handled
  • Whether there are any call-out or travel charges

Our hiring checklist

Why repair rather than replace?

Replacing the frame or sill costs far more, and new uPVC may not match the weathered frames around it. A repair leaves the unit in place. Our uPVC repair starts from £95. Our prices are the same across the UK, so there’s no premium for Downs. The job itself decides the price: the material, the amount of damage and how many items.

Why us?

  • We leave the room as we found it
  • We come to you, anywhere in the UK
  • Colour mixed on the day to match
  • A year’s guarantee on all work

See our prices page.

What affects the price in Downs

Prices start from £95. We price every job individually. The main factors are:

  • Access to the area
  • Whether it’s a chip, crack, burn or wear
  • How much damage there is
  • The material and finish

Set against the cost of replacement, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Getting a price from pictures

Good photos mean an accurate price. Here’s what helps:

  • A clear, close picture of the problem area
  • The postcode, so we can plan the visit
  • A coin or ruler next to the damage for scale
  • What it’s made of, if you know

Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed price the same day in most cases.

Questions from Downs

Is there any odour?

There may be a mild smell during the work.

Will it make a mess?

Dust sheets and masking go down before we start, and we clean up when we have finished.

Can you match woodgrain uPVC?

Yes. We recreate the colour and grain by hand.

Can a burnt window sill be fixed?

Yes. We fill and refinish the burnt area to match.

I’m a tenant. Can you help?

Of course. Check with your landlord; we can send the quote to them too.

What happens if you find more damage?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Can you repair something that’s been repaired before?

Yes, we often do. It can add a little time, which we include in the quote.

Work for landlords and builders

Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip.

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.

How it works

It’s a tidy, low-fuss visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which normally takes a morning or an afternoon. If anything looks different from your pictures, we’ll talk to you before going ahead.

  1. First the frame or panel is cleaned.
  2. We fill scratches, chips and holes.
  3. We smooth the repair.
  4. We match the colour, including woodgrain finishes.
  5. The repair is blended into the surface around it.

How to prepare

  • Tell us about parking, stairs or access
  • Avoid using the area for a few hours before we arrive
  • Mention if the room is upstairs or in a flat

How to get a price

Email us photos of the damage and one of the whole item, and tell us you are in Downs, and we will reply with a fixed price.

Send photos for a quote

Advice

Honest limits

Some problems need a builder, plumber or fitter rather than us:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send photos and we’ll say what we think.

Materials we work on in Downs

  • White uPVC
  • Coloured and woodgrain uPVC
  • Window frames & sills
  • Conservatory frames
  • Doors & door panels

DIY kit or professional repair?

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

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About our accreditations · Every repair comes with a one-year guarantee.

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