Caerphilly · Wales
uPVC window & door repair in Newtown, Caerphilly
Scratch, chip, burn and hole repairs to uPVC windows, doors and sills at your home in Newtown, with a one-year guarantee on every repair.
- Repairs from £95
- Holes from removed fittings and alarms
- Burns on sills
Where we work around Newtown
Newtown is about 1 mile west of Risca, in Caerphilly. Wherever you are in the NP11 postcode area, we come to you. We cover all 94 towns and villages in Caerphilly, from the larger towns to small villages. Our nearest city page is Birmingham, about 79 miles away.
We cover every part of NP11. From Risca Road, Islwyn Road and High Street or a nearby road, we can come to you. Other places close to Newtown include Glenside (1 mile south-east), Pontywaun (1 mile north), Wattsville (1 mile west), Brynawel (1 mile west) and Cwmcarn (1 mile north). Larger places within reach include Caerphilly (5 miles south-west), Blackwood (5 miles north-west), Ystrad Mynach (5 miles north-west), Cefn Fforest (5 miles north-west), Pontllanfraith (4 miles north-west) and Trecceln (4 miles north).
Near you in Newtown
Around Newtown, we work in homes near Trinity Congregational Church and attached Sunday School, Cwmcarn High School and Waunfawr Primary School, among other places. There is a railway station in Newtown itself: Crosskeys station. Other landmarks nearby include Risca Industrial History Museum (1.2 miles east) and Rhyd-y-gwern (2.4 miles south). Open spaces near Newtown include Pen-rhiw Tip.
About our uPVC repair in Newtown
We also do snagging repairs for builders. We fill and refinish the damage to match the frame, including woodgrain finishes. Whether it’s holes from removed fittings and alarms and scratches from ladders and furniture, we can usually put it right.
The work is covered for a year after we finish. Just call us if there’s a problem and we’ll come back. Clean with warm soapy water and a soft cloth. Avoid solvents and abrasive cleaners.
- Area
- Newtown (NP11)
- Area hub
- Caerphilly
- Warranty
- One year on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
How the visit works
We turn up when we said we would, introduces themselves and checks the damage against your photos first. The floor and nearby surfaces are covered before any work starts. Most visits take a morning or an afternoon, and the room is left clean and tidy.
- We clean the frame or panel.
- Next we fill the damage.
- We sand the repair smooth.
- The finish is colour-matched, woodgrain included.
- We blend the repair into the surrounding surface.
How to prepare
- Point us to the nearest place to park
- Tell us about any previous repairs or coatings
- Make sure the room can be ventilated
How to get a price
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.
Related advice
Questions from Newtown
Is it safe with children and pets around?
Yes, as long as they stay out of the room we are working in. We’ll tell you when the room can be used again.
What information do you need?
Use the quote form or ring 0345 017 0787, and we’ll do the rest.
Which areas do you work in?
Across the UK, and that includes Newtown. Our prices are the same everywhere.
Can you do more than one item on the same visit?
Yes, and it’s frequently cheaper. Send pictures of everything together and you’ll get one combined price.
Do you repair coloured uPVC?
Yes. We recreate the colour and grain by hand.
Do you work for landlords and businesses?
Yes, frequently. We can quote for several properties together and work between tenancies.
What happens if you find more damage?
We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.
Are you accredited?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Common problems we fix in Newtown
uPVC is hard-wearing, but it does get damaged: ladders and building work leave scratches and chips, candles and cigarettes mark sills, and old fittings leave holes.
The most common problems we’re called about are:
- Scratches from ladders and furniture
- Chips and dents
- Holes from removed fittings and alarms
- Damage during building work
What to look for in a quote
- How long it needs to cure
- Whether a trained technician does the job
- The length of the guarantee and what it covers
- What happens if they find more damage
When a repair isn’t the answer
In fairness, some problems need a different fix:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
If in doubt, send pictures and we will say what we think.
Surfaces we repair
- Coloured and woodgrain uPVC
- White uPVC
- Conservatory frames
- Window frames & sills
- Doors & door panels
DIY kit or professional repair?
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
Work for landlords and builders
For anyone letting property in or around Newtown, we will quote for several properties at once. Send photos for each one and we’ll come back with a combined price.
We regularly work with letting and managing agents. Send the address, pictures and access details.
More services for Newtown
Prices and what affects them
Repairs from £95. There’s no area surcharge for Newtown. The price reflects:
- Whether it’s a chip, crack, burn or wear
- Whether old repairs or coatings need taking off
- How much damage there is
- The colour and finish to match
Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
How to get a fixed quote
It only takes a minute to photograph the damage. Please include:
- Natural light rather than flash
- The material, if you know it
- Any earlier repairs or coatings
- One sharp close-up of the damage
Pricing is simple: take a close-up of the damage and a picture from further back, send them to us with your postcode, and we will reply with a fixed price. Quotes are free and no obligation.
Repairing versus replacing in Newtown
Replacing the frame or sill costs far more, and new uPVC may not match the weathered frames around it. A repair keeps the original. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and doing several items at once reduces it.
Why choose Surface Doctor in Newtown
- Free fixed quotes from pictures
- Colours mixed by hand to suit your surface
- CHAS, Constructionline and SafeContractor accredited
- We will tell you if it’s not worth repairing
See our full price list.
About our accreditations · Every repair comes with a one-year guarantee.
