Caerphilly · Wales
Tile repair in Newtown, Caerphilly
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Newtown and across Caerphilly. Free, fixed quotes from your photos.
- Repairs from £95
- Chips from dropped pans and tools
- Discontinued tiles you cannot replace
Tile repair at your home in Newtown
A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so there is no need to hunt for a matching tile. Our technicians work on floor and wall tiles, natural stone & granite and marble, and common reasons people contact us are drill holes from removed fittings and discontinued tiles you can’t replace.
Your repair is guaranteed for a year, as with every job we do. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- Newtown (NP11)
- Area hub
- Caerphilly
- Cover
- 12 months on all our work
- Quote
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
When a repair isn’t the answer
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send pictures and we’ll say what we think.
Surfaces we repair
- Natural stone & granite
- Ceramic tiles
- Floor and wall tiles
- Marble
- Porcelain tiles
Work for landlords and builders
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
Letting agents frequently send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
Newtown and nearby
Newtown is about 1 mile west of Risca, in Caerphilly. Our technicians come to homes and businesses in Newtown and the surrounding area, so you do not need to take anything anywhere. Newtown is one of 94 towns and villages in Caerphilly we cover. Our nearest city page is Birmingham, about 79 miles away.
Every address in NP11 is within our area. From Risca Road, Islwyn Road and High Street or anywhere nearby, a technician can come to you. We also cover the places around Newtown: Glenside (1 mile south-east), Pontywaun (1 mile north), Wattsville (1 mile west), Brynawel (1 mile west) and Cwmcarn (1 mile north). Within a short drive, we also cover Caerphilly (5 miles south-west), Blackwood (5 miles north-west), Ystrad Mynach (5 miles north-west), Cefn Fforest (5 miles north-west), Pontllanfraith (4 miles north-west) and Trecceln (4 miles north).
Around Newtown
In Newtown, that means homes near Trinity Congregational Church and attached Sunday School, Cwmcarn High School and Waunfawr Primary School, among other places. There is a railway station in Newtown itself: Crosskeys station. A little further out are Risca Industrial History Museum (1.2 miles east) and Rhyd-y-gwern (2.4 miles south). For a walk, there’s Pen-rhiw Tip.
How we price tile repair
Repairs from £95. A fixed quote means you know the cost before booking. We take into account:
- What kind of damage it is
- How easy the damage is to reach
- Whether we combine several jobs
- What the surface is made of
It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.
Getting a price from photos
The better the pictures, the more accurate the price. Here’s what helps:
- A wider photo showing the entire tiled area
- A clear, close picture of the problem area
- Natural light rather than flash
- Any earlier repairs or coatings
If you are in Newtown and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.
More services for Newtown
FAQs for Newtown
How do I book?
Use the quote form or ring 0345 017 0787, and we will take it from there.
Can landlords book you?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across Caerphilly.
Will it make a mess?
No. The work area is masked and covered, and we leave the room clean.
How much does tile repair cost in Newtown?
Repairs from £95. Every job gets a fixed price from your photos. Send a close-up of the damage and a wider photo with your NP11 postcode.
Do I have to be there?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Is there a guarantee?
All our work carries a one-year guarantee. Ask us what it covers when you get your quote.
Can you price it without visiting?
Typically, yes. A close-up and a wider photo are enough to give a fixed quote.
What happens if you find more damage?
It’s rare, but if it happens we talk to you first. You decide whether to go ahead.
DIY repairs versus a professional job
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.
What happens on the day
On the day itself, there’s little for you to do. Let us in and show us the room, and we will take it from there. Most visits take a few hours.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Getting ready for the visit
- Mention any parking restrictions or tricky access
- Avoid using the area for a few hours before we arrive
- Keep a parking space free if you can
Ask for a price
A quote takes minutes to ask for: photograph the damage, then the whole tiled area, include your postcode and send them to us. You’ll get a fixed quote, not an estimate.
Advice
When to call us in Newtown
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Clients normally contact us about:
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Cracked floor tiles
- Discontinued tiles you cannot replace
Comparing quotes
- Whether there are any call-out or travel charges
- How changes to the job are handled
- How long it needs to cure
- What aftercare is recommended
Should you replace it?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.
Why Newtown customers choose us
- Same prices wherever you are
- Accredited with CHAS, Constructionline and SafeContractor
- Colour mixed on the day to match
- Usually one visit, start to finish
See our full price list.
About our accreditations · Every repair comes with a one-year guarantee.
