Suffolk · England
uPVC window & door repair in Pooley Street, Suffolk
We travel to Pooley Street for scratch, chip, burn and hole repairs to uPVC windows, doors and sills. Everything is done in place, and the work is guaranteed.
- Repairs from £95
- Scratches from ladders and furniture
- Burns on sills

Should I try a DIY kit first?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.
uPVC repair in Pooley Street, done in place
We fill and refinish the damage to match the frame, woodgrain finishes included. We also do snagging repairs for builders. We are often asked to fix chips and dents and scratches from ladders and furniture, across coloured and woodgrain uPVC, white uPVC and conservatory frames.
All our work comes with our one-year guarantee. Warm soapy water and a soft cloth are all it needs. Avoid solvents and abrasive cleaners.
- Where
- Pooley Street (IP22)
- Area hub
- Suffolk
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026

When a repair is not the answer
To be straight with you, there are a few things a repair will not fix:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
If in doubt, send photos and we will say what we think before you book.
Surfaces we repair
- Coloured and woodgrain uPVC
- Conservatory frames
- White uPVC
- Window frames & sills
- Doors & door panels
What we do, step by step
Here’s how a visit generally runs: we arrive at the agreed slot, sheet and mask the area around the job, do the job and clear up. Plan for a morning or an afternoon from start to finish. Before leaving, we tell you when it can be used and what to avoid for the first few days.
- First the frame or panel is cleaned.
- Next we fill the damage.
- We smooth the repair.
- We match the colour, including woodgrain finishes.
- We blend the repair into the surrounding surface.
Before we arrive
- Tell us about any previous repairs or coatings
- Move bottles, mats and clutter away from the area
- Point us to the nearest place to park
Ask for a price
Most clients in Pooley Street get their price from photos. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Read more
For landlords and businesses
Builders use us to fix snagging damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.
If you manage property in Pooley Street, we’ll quote for several properties at once. Send pictures for each one and we’ll come back with a combined price.
Common problems we fix in Pooley Street
uPVC is tough but not indestructible: ladders and building work leave scratches and chips, candles and cigarettes burn sills, and old fittings leave holes.
If you can see any of these, send us a picture:
- Holes from removed fittings and alarms
- Damage during building work
- Burns on sills
- Chips and dents
Comparing quotes
- How the colour is matched
- Who turns up on the day
- When it can be used again
- How the room is protected while they work
About Pooley Street
Pooley Street is about 9 miles south of Attleborough, in Suffolk. Clients in Pooley Street get the same service as everywhere else we cover: a fixed quote from your pictures, and a technician at your door on the day. Pooley Street is one of 731 places in Suffolk where we work. Our jobs stretch from Pooley Street to London (78 miles away).
Every address in IP22 is covered. If you are just outside Pooley Street, we cover Low Common (1 mile south-west), Wilney Green (1 mile north), Fen Street (1 mile south), Bressingham (2 miles east) and Magpie Green (2 miles south-east). Within a short drive, we also cover Stowmarket (14 miles south), Diss (4 miles east), Chilton (13 miles south), Thurston (13 miles south-west), Elmswell (11 miles south-west) and Combs Ford (15 miles south).
What’s near Pooley Street
Locally, our jobs take us to homes close to Church of St John the Baptist, among other places. For rail, the closest station is Diss station, about 4.3 miles east of the centre. Other landmarks nearby include Bressingham Steam and Gardens (1.4 miles east). The countryside around Pooley Street includes Redgrave and Lopham Fen.
Should you replace it?
Replacing the frame or sill is a much bigger job, and it may not match the rest after years of weathering. Repairing the damage leaves the unit in place. Repairs from £95, with every job priced individually. Our prices are the same across the UK, so there’s no premium for Pooley Street. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Why Pooley Street clients choose us
- Usually one visit, start to finish
- Colours mixed by hand to suit your surface
- Nothing taken out or refitted
- Same prices wherever you are
Read our prices page.
Also near Pooley Street
Other services in Pooley Street
What affects the price in Pooley Street
Prices start from £95. You will not pay by the hour. The price depends on:
- How many areas need work
- Whether we combine several jobs
- How hard the colour is to match
- The material
It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.
Send photos for a quote
When you take your photos, a few simple things make all the difference:
- A coin or ruler next to the damage for scale
- A clear, close picture of the problem area
- The postcode, so we can plan the visit
- The material, if you know it
Getting a quote takes a couple of minutes: photograph the damage, then the whole window, door or sill, add your postcode and send them over. What comes back is a fixed price, not a guess.
Pooley Street: your questions answered
I rent my home. Can I book you?
Yes. Check with your landlord; we can send the quote to them too.
Which areas do you work in?
Across the UK. Prices do not change with location.
Can you repair a burn on a uPVC sill?
Yes. We fill and refinish the burnt area to match.
Is my repair covered?
Yes, for a year. If there is a problem with the work in that time, we come back and put it right.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Can you do more than one item on the same visit?
Yes. Doing several items on one visit usually costs less than separate visits. Send photos of everything you’d like done.
Is it OK to have pets in the house?
On the day, the room should be kept clear of pets and children.
Can you redo someone else’s repair?
Generally, yes. Tell us what was done before and we will plan for it.
About our accreditations · Every repair comes with a one-year guarantee.

