Newport · Wales
Wood Floor Repair for Bassaleg homes
Wood floor repair for Bassaleg, without a refit. Send us pictures for a fixed quote, then we come to you.
- Repairs from £95
- Burns
- Gouges from moving appliances
What a repair cannot fix
Some jobs are not right for a repair, including:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Send us pictures and we will tell you honestly before booking.
Surfaces we repair
- Wood-effect vinyl (ask us)
- Solid wood
- Engineered wood
- Laminate flooring
Wood floor repair at your home in Bassaleg
We repair damaged boards in place, with the colour and grain matched by hand. Laminate swollen by water cannot be repaired, and we’ll tell you if that’s the case. Typical jobs include gouges from moving appliances and burns, across solid wood, engineered wood and wood-effect vinyl (ask us).
All our work comes with our one-year guarantee, wherever you are in Newport. Use felt pads under furniture and wipe spills right away.
- Where
- Bassaleg (NP10, NP20)
- County
- Newport
- Guarantee
- One year on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Places near Bassaleg
Other services in Bassaleg
For landlords and businesses
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
If you manage property in Bassaleg, we will quote for several properties at once. Just send pictures for each address and we’ll come back with a combined price.
DIY kit or professional repair?
For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.
Covering Bassaleg
Bassaleg is about 2 miles west of Stow Hill, in Newport. We agree a date that works for you, and you’ll know when to expect us, so there’s no waiting around. Bassaleg is one of 69 places in Newport where we work. Our nearest city page is Birmingham, about 79 miles away.
Here we cover the NP10 and NP20 postcode area. Jobs here include addresses on Forge Lane, Laurel Road and Berkley Road and the roads around them. You will find Bassaleg on the A467 and A468, which makes it straightforward to reach. If you are just outside Bassaleg, we cover Garth (1 mile west), Pentrepoeth (1 mile west), Graig (1 mile west), High Cross (1 mile north-east) and Rhiwderin (1 mile west). Within a short drive, we also cover Victoria (3 miles east), Maindee (3 miles east), Summer Hill (3 miles east), Barnardtown (3 miles east), Pillgwenlly (3 miles east) and Shaftesbury (3 miles north-east).
Around Bassaleg
Locally, our jobs take us to homes close to Church of Saint Basil, Rhiwderin Congregational Chapel and Pentrepoeth C.P. School, among other places. Other local landmarks include Bassaleg School (within half a mile south-east) and Ruperra Arms (less than half a mile south-west). The nearest railway station is Pye Corner station, about 0.5 miles north-east of the centre. Other landmarks nearby include Tredegar House Museum (1.5 miles south-east) and Rogerstone Castle (0.5 miles north). Green spaces nearby include Pen Ffynnon-oer and Somerton.
The process
When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job usually takes a few hours. We tidy up before we leave and tell you when it’s ready to use.
- We start by cleaning the damage.
- Next we fill the dents and chips.
- We sand the repair flush with the board.
- We match the colour and grain by hand.
- The repair is finished to match the floor’s sheen.
How to prepare
- Point us to the nearest place to park
- Open a window if you can
- Let us know about parking or access
Getting a price
No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.
Advice
When to call us in Bassaleg
Furniture, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.
Contact us if you’ve noticed any of these:
- Scratches from furniture and pets
- Dents from dropped items
- Gouges from moving appliances
- Burns
Comparing quotes
- What happens if the damage is worse than the pictures show
- How soon you can use it again
- Whether the price is fixed and includes VAT
- Who turns up on the day
Prices and what affects them
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- Unusual colours or finishes
- Access to the area
- The size and number of damaged areas
- Whether we combine several jobs
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.
Quotes from your photos
Photographing the damage takes a minute. Please include:
- Something in shot to show the size
- A close-up of the damage, in focus
- The postcode, so we can plan the visit
- Daylight if possible, and no flash reflection
If you’re in Bassaleg and want a price, pictures are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Repair or replace: which is better?
Swapping a damaged board frequently means lifting boards to reach it, sourcing a matching board and relaying. Repairing it leaves the floor down. Our wood floor repair starts from £95. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.
Why choose Surface Doctor in Bassaleg
- Typically one visit, start to finish
- Nothing taken out or refitted
- One price list for the entire UK
- We leave the room as we found it
Read our full price list.
Bassaleg questions
What happens if you find more damage?
We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.
Can I get a quote without a visit?
In nearly every case. If photos don’t show enough, we will ask for another angle.
Does someone need to be in?
We need someone to let us in. You do not need to watch us work.
Do I need to move furniture?
Just around the damaged area.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Can you redo someone else’s repair?
Normally, yes. We remove the old repair before doing a new one, so let us know about it.
Is my repair covered?
Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.
Do the materials smell?
It depends on the job, but often a little. Ventilation keeps it to a minimum, and it soon fades.
About our accreditations · Every repair comes with a one-year guarantee.
