Newport · Wales

Shower tray repair & resurfacing in Bassaleg, Newport

We travel to Bassaleg for shower tray chip, crack and scratch repairs and resurfacing. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Scratches from cleaning or grit
  • A cracked shower tray
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair for Bassaleg homes

What we can’t put right

A few problems are outside what a surface repair can do:

  • Damage below the tray that needs a builder
  • A tray that flexes because it was never properly supported
  • Trays cracked in several places

Not sure? Send photos and we’ll give you a straight answer before booking.

Materials we work on in Bassaleg

  • Stone resin
  • Acrylic
  • Enamelled steel
  • Cast iron
  • Ceramic

Shower tray repair in Bassaleg without replacing anything

The first thing we do is check the tray: a tray that moves needs its support sorted first, otherwise any crack returns. We’ll explain what we find. We regularly repair cast iron, ceramic and acrylic, and people most often call us about damage around the waste and a dull, stained or worn surface.

Every repair comes with a one-year guarantee, wherever you are in Newport.

Where
Bassaleg (NP10, NP20)
County
Newport
Cover
A year, on every repair
Quotes
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Updated
23 October 2026
Stained shower tray resurfaced to clean white, before and after

Different materials, different repairs

Stone resin

Stone resin trays are rigid and slim. They need a flat, solid base, and repairs are matched to the gel coat.

Enamelled steel

Enamelled steel trays behave like steel baths. Exposed metal can rust, so it’s worth repairing early.

Covering Bassaleg

Bassaleg is about 2 miles west of Stow Hill, in Newport. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Our repair technicians cover 69 places in Newport. We work right across the region, from Bassaleg to Birmingham (79 miles away).

We cover every part of NP10 and NP20. From Forge Lane, Laurel Road and Berkley Road or a nearby road, we can come to you. Bassaleg is on the A467 and A468, which makes it straightforward to reach. We also travel to Garth (1 mile west), Pentrepoeth (1 mile west), Graig (1 mile west), High Cross (1 mile north-east) and Rhiwderin (1 mile west). Larger places within reach include Victoria (3 miles east), Maindee (3 miles east), Summer Hill (3 miles east), Barnardtown (3 miles east), Pillgwenlly (3 miles east) and Shaftesbury (3 miles north-east).

Landmarks near Bassaleg

In Bassaleg, that means homes near Church of Saint Basil, Rhiwderin Congregational Chapel and Pentrepoeth C.P. School. Other local landmarks include Bassaleg School (under half a mile south-east) and Ruperra Arms (less than half a mile south-west). The nearest railway station is Pye Corner station, about 0.5 miles north-east. Nearby you will also find Tredegar House Museum (1.5 miles south-east) and Rogerstone Castle (0.5 miles north). Green spaces nearby include Pen Ffynnon-oer and Somerton.

Map of Bassaleg © OpenStreetMap contributors

Repair or replace in Bassaleg?

The tray is usually the last thing fitted and the first thing tiled up to, so replacing one disturbs a lot around it. A repair keeps everything as it is. Repairs from £95, with every job priced individually. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send pictures and we’ll give you the exact figure.

Why book with us

  • CHAS and Constructionline accredited
  • Dust sheets down, tidy finish
  • One-year guarantee on every repair
  • Honest advice, even when it means no job

Read our full price list.

Questions from Bassaleg

Is it OK to use a cracked tray?

We would stop using it until it’s repaired, in case water is getting through.

Is there a guarantee?

Yes, for a year. If there is a problem with the work in that time, we come back and put it right.

Can I get a quote without a visit?

Normally, yes. Clear pictures let us give you a fixed quote without visiting.

Is a repair better than a new one?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.

What happens if you find more damage?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

Can you repair several things at once?

Yes. Doing several items on one visit typically costs less than separate visits. Include pictures of each item.

Can you repair something that is been repaired before?

Most of the time. Let us know what was used before and we’ll plan for it.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted before the end of a tenancy.

Aftercare tips

How the surface is treated afterwards matters:

  • Don’t stand heavy bottles on the tray
  • Stick to gentle cleaners
  • Reseal when the silicone splits or turns black
  • Use the extractor fan

Rinse the tray after use, clean with mild cleaners, and keep an eye on the sealant so water cannot get underneath.

Act on split sealant early. Water gets behind and under the tray and can damage the floor below.

Landlord and trade work in Bassaleg

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.

Builders use us to fix snagging damage before handover. We can visit several plots in one trip to keep costs down.

Do you need shower tray repair in Bassaleg?

Trays fitted on timber floors can crack if the floor moves, particularly if it wasn’t fully bedded. On solid floors, cracks usually point to an uneven base.

It’s worth getting a quote if you see:

  • A tray that looks tired however much you clean it
  • A damaged area around the waste
  • Edge chips from dropped bottles
  • A cracked shower tray

Questions to ask before you book

  • The length of the guarantee and what it covers
  • How the room is protected while they work
  • A fixed quote, and whether VAT is included
  • What happens if they find more damage

Choosing a repair company

What affects the price in Bassaleg

Repairs from £95. We price every job individually, from your photos. The main factors are:

  • Whether old repairs or coatings need taking off
  • Whether we combine several jobs
  • The size and number of damaged areas
  • The material and finish

We do not add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Send pictures for a quote

Before you send pictures, a few simple things make all the difference:

  • Something in shot to show the size
  • Daylight if possible, and no flash reflection
  • Whether it’s been repaired or coated before
  • One picture of the whole shower tray

You don’t need a survey visit. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

How the visit works

We work cleanly and quietly, so you can stay at home while we are there. Protection goes down first, then the job itself takes a few hours, or most of the day to resurface the whole tray. Before we leave, we explain the curing time and the aftercare.

  1. First, we check whether the tray moves.
  2. We clean the damage and open it up so the repair can bond.
  3. We reinforce any crack and fill the damage.
  4. The repair is shaped, colour-matched and finished.
  5. We leave it to cure, normally until the following day.

Before we arrive

  • Clear the area around the damage
  • Have somewhere for us to park nearby if possible
  • Ensure the room can be ventilated

Get a quote

Most customers in Bassaleg get their price from photos. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

Get a fixed quote

Read more

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.