Stoke-on-Trent · England

Wood & laminate floor repair in Florence, Stoke-on-Trent

Scratch, dent, chip and burn repairs to wood and laminate floors at your home in Florence, with a one-year guarantee on every repair.

  • Repairs from £95
  • Scratches from furniture and pets
  • Chipped board edges
Surface Doctor technician repairing a wooden kitchen worktop

Wood floor repair in Florence

Work for landlords and builders

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

Wood floor repair at your home in Florence

We repair damaged boards in place, with the colour and grain matched by hand. Water-swollen laminate needs replacing, and we will be honest about that. Typical jobs include chipped board edges and dents from dropped items, across solid wood, engineered wood and laminate flooring.

All of our repairs are guaranteed for twelve months in Florence and everywhere else. We return to put right any problem with the work. Use felt pads under furniture and wipe up spills promptly.

Floor repair in progress in a customer’s kitchen
Area
Florence (ST3)
Region
Stoke-on-Trent
Warranty
One year on every repair
Quote
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Page updated
23 October 2026

Our work in Florence

Florence is about 1 mile south of Longton, in Stoke-on-Trent. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We work in all 59 towns and villages in Stoke-on-Trent. We work right across the region, from Florence to Manchester (about 35 miles away).

Here we cover the ST3 postcode area. From Suffolk Road, Cocknage Road and Woodpark Lane or anywhere nearby, a technician can come to you. With the A5005 close by, Florence is easy for our technicians to reach. We also travel to Normacot (1 mile east), Lightwood (1 mile east), Dresden (1 mile north-west), Meir (1 mile north-east) and Longton (1 mile north). Larger places within reach include Stoke-on-Trent (4 miles north-west), Hanley (4 miles north-west), Burslem (6 miles north-west), Stoke-upon-Trent (3 miles north-west), Tunstall (7 miles north-west) and Smallthorne (6 miles north).

Local landmarks in Florence

We visit homes around Church of the Resurrection, Belgrave St Bartholomew's Academy and Sandon High School and the streets around them. The nearest railway station is Longton station, about 1.4 miles north. A little further out are Beswick Museum (1 mile east) and North Staffordshire Royal Infirmary (3.8 miles north-west). For a walk, there’s Hem Heath Woods.

Map of Florence © OpenStreetMap contributors

Common questions in Florence

How quickly can you book me in?

It depends on the time of year and where you are. Send pictures with your postcode and we will reply with the earliest dates.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as householders across Stoke-on-Trent.

Do you charge for travel?

There is no separate call-out charge. Your fixed price includes everything.

Will it make a mess?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Will the price change on the day?

If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.

Do I need to move furniture?

Only from the area we are working on.

I rent my home. Can I book you?

Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted.

How it works

We turn up when we said we would, introduces themselves and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. The work itself takes a few hours, and the room is left clean and tidy.

  1. We start by cleaning the damage.
  2. We fill dents, chips and gouges.
  3. We sand the repair flush with the board.
  4. We recreate the colour and grain by hand.
  5. Finally we match the sheen of the floor.

Getting ready for the visit

  • Clear the area around the damage
  • Keep children and pets away from the room on the day
  • Have a window or extractor fan available

Get a quote

We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.

Get a free quote

Read more

Honest limits

We will not take on work that won’t last, so these are the limits:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

If in doubt, send pictures and we’ll say what we think.

Materials we repair

  • Solid wood
  • Laminate flooring
  • Engineered wood
  • Wood-effect vinyl (ask us)

Common problems we fix in Florence

Chair legs, pets and dropped items scratch and dent wood and laminate, and moving appliances can gouge them.

Keep an eye out for these signs:

  • Dents from dropped items
  • Scratches from furniture and pets
  • Burns
  • Gouges from moving appliances

Before booking anyone

  • If travel is included in the price
  • How changes to the job are handled
  • How your room will be protected
  • Who turns up on the day

10 questions to ask before booking

Should I try a DIY kit first?

If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.

How we price wood floor repair

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • Any earlier repairs that need removing first
  • How much damage there is
  • How many items we do on one visit
  • Whether it’s a chip, crack, burn or wear

We do not add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Quotes from your pictures

You can normally get a fixed price without us visiting. To help us price it:

  • A clear, close picture of the problem area
  • What it’s made of, if you know
  • Your postcode, so we can check dates
  • A coin or ruler next to the damage for scale

There’s no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.

Should you replace it?

Replacing a board frequently means lifting boards to reach it, sourcing a matching board and relaying. Repairing it leaves the floor down. Our wood floor repair starts from £95. Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

Why Florence customers choose us

  • We’ll tell you if it’s not worth repairing
  • No need to remove anything
  • A fixed quote before you book
  • Every repair guaranteed for a year

Take a look at our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.