Stoke-on-Trent · England

Tile Repair in Florence

Chip, crack and drill-hole repairs to floor and wall tiles in Florence, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Florence?

What a repair can’t fix

We’ll always be straight with you, so here’s what a repair can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly before you book.

What we work on

  • Ceramic tiles
  • Floor and wall tiles
  • Marble
  • Porcelain tiles
  • Natural stone & granite

How we handle tile repair in Florence

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so you don’t need to find a spare. We work on ceramic tiles, porcelain tiles and floor and wall tiles, and people most often call us about drill holes from removed fittings and discontinued tiles you can’t replace.

A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Area
Florence (ST3)
Region
Stoke-on-Trent
Warranty
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Last updated
23 October 2026

Landlord and trade work in Florence

For anyone letting property in or around Florence, we will quote for several properties at once. Just send pictures for each address and we will come back with a combined price.

For developers and builders, we fix damage before handover, saving last-minute replacements. Several plots can be done in one visit to keep costs down.

Prices and what affects them

Repairs from £95. We price every job individually. What matters most is:

  • Unusual colours or finishes
  • The material and finish
  • Doing more than one item at once
  • How much damage there is

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.

Send photos for a quote

When you take your pictures, these tips help us give you a firm price:

  • A coin or ruler next to the damage for scale
  • Daylight if possible, and no flash reflection
  • Any earlier repairs or coatings
  • Any details about the material

Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we will reply with a fixed quote. Quotes are free and you are under no obligation.

DIY kit or professional repair?

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Do you need tile repair in Florence?

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

People generally call us when they notice something like this:

  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Cracked floor tiles

What to look for in a quote

  • Whether they match the colour on site
  • Who will actually do the work
  • How soon you can use it again
  • Is the price fixed, and does it include VAT?

Choosing a repair company

The process

Nothing needs to be moved out of the room. We bring everything we need with us, lay protective sheets and start once you are happy with the plan. Most jobs take a morning or an afternoon, and you can get on with other things while we are there.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Ensure the area is dry
  • Let us know which floor the room is on
  • Open a window if you can

How to get a price

Upload pictures of the damage and one of the entire item, and tell us you’re in Florence, and we will reply with a fixed price.

Send pictures for a quote

Related advice

Why repair rather than replace?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

Why book with us

  • Technicians who travel to you, UK-wide
  • Colour mixed on the day to match
  • Dust sheets down, tidy finish
  • A year’s guarantee on all work

Take a look at our prices page.

Florence and nearby

Florence is about 1 mile south of Longton, in Stoke-on-Trent. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We cover 59 places in Stoke-on-Trent, from the larger towns to small villages. Our nearest city page is Manchester, about 35 miles away.

Here we cover the ST3 postcode area. That includes homes on Suffolk Road, Cocknage Road and Woodpark Lane and the roads around them. You will find Florence on the A5005, which makes it straightforward to reach. Neighbouring places we cover include Normacot (1 mile east), Lightwood (1 mile east), Dresden (1 mile north-west), Meir (1 mile north-east) and Longton (1 mile north). Further out, we also cover Stoke-on-Trent (4 miles north-west), Hanley (4 miles north-west), Burslem (6 miles north-west), Stoke-upon-Trent (3 miles north-west), Tunstall (7 miles north-west) and Smallthorne (6 miles north).

Local landmarks in Florence

Locally, our jobs take us to homes close to Church of the Resurrection, Belgrave St Bartholomew's Academy and Sandon High School. For rail, the closest station is Longton station, about 1.4 miles north of the centre. Other landmarks nearby include Beswick Museum (1 mile east) and North Staffordshire Royal Infirmary (3.8 miles north-west). The countryside around Florence includes Hem Heath Woods.

Map of Florence © OpenStreetMap contributors

Your questions about tile repair in Florence

What areas do you cover?

All of Stoke-on-Trent, and the rest of the UK. There’s no extra charge for travel.

Does someone need to be in?

Yes. We need access to the room while we work, at a time we agree with you.

Is it messy?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

Is there a guarantee?

All our work carries our one-year guarantee. We’ll explain what it covers when we quote.

Can a cracked tile be fixed in place?

Usually, if it is not loose.

Is there a call-out fee?

Travel is included in the price, with the same prices everywhere we work.

Do you cover Florence?

Yes. We work across the UK and travel to Florence. Send us photos for a fixed quote, or call 0345 017 0787.

How do I book?

Just photos, your postcode and a contact number. On the day, access to the room.

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