County Durham · England
Wood Floor Repair for Gilesgate homes
Wood floor repair in and around Gilesgate: a fixed quote from photos, a tidy visit and a one-year guarantee.
- Repairs from £95
- Gouges from moving appliances
- Burns

How we handle wood floor repair in Gilesgate
We repair damaged boards in place, with the colour and grain matched by hand. Laminate swollen by water cannot be repaired, and we’ll tell you if that is the case. We work on laminate flooring, engineered wood and solid wood, and common reasons people contact us are gouges from moving appliances and dents from dropped items.
You get a one-year guarantee, the same in Gilesgate as everywhere else we work. Use felt pads under furniture and wipe spills straight away.

- Where
- Gilesgate (DH1)
- Region
- County Durham
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
When we’d advise against a repair
Some jobs are not right for a repair, for example:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Not sure? Send photos and we’ll give you a straight answer before booking.
Surfaces we repair
- Wood-effect vinyl (ask us)
- Solid wood
- Engineered wood
- Laminate flooring
What else we do in Gilesgate
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
FAQs for Gilesgate
What happens after I send pictures?
You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.
Is there any odour?
It depends on the job, but often a little. Open windows and an extractor fan help.
Can I get a quote without a visit?
Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.
Does the room need clearing?
Just around the damaged area.
Can you repair a scratched laminate floor?
Yes. We fill and colour-match scratches and chips.
Do you charge for travel?
We do not add a call-out fee. Your fixed price includes everything.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.
Do you work in Gilesgate?
Yes. We work across the UK and travel to Gilesgate and the rest of County Durham. Send us photos for a fixed quote, or call 0345 017 0787.
The process
Your technician turns up when we said we would and checks the damage against your photos first. The floor and nearby surfaces are covered before any work starts. The work itself takes a morning or an afternoon, and the room is left clean and tidy.
- We start by cleaning the damage.
- Next we fill the dents and chips.
- The repair is levelled to the board.
- We match the colour and grain by hand.
- The repair is finished to match the floor’s sheen.
How to prepare
- Clear toiletries, mats and anything else from around the area
- Let us know about parking or access
- Open a window if you can
Get a quote
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.
Read more
What wood floor repair costs
Repairs from £95. Prices are worked out job by job. The main factors are:
- Any earlier repairs that need removing first
- Access to the area
- How many areas need work
- Whether we combine several jobs
What it costs depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed price from your pictures, so you know the cost before you book.
Send pictures for a quote
Almost every job we do is priced from pictures. This is what we need:
- What it’s made of, if you know
- A coin beside the damage so we can judge size
- Where you are, by postcode
- Daylight if possible, and no flash reflection
If you’re in Gilesgate and want a price, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Landlord and trade work in Gilesgate
Builders use us to fix snagging damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.
Gilesgate and the surrounding area
Gilesgate is about 1 mile east of Durham, in County Durham. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Gilesgate is one of 329 places in County Durham where we work. You can also see our page for Newcastle upon Tyne, about 15 miles away.
Jobs in DH1 are booked in the same way as anywhere else. From Mill Lane, Green Lane and Oak Avenue or anywhere nearby, a technician can come to you. Being close to the A181 and A690, Gilesgate is easy for our technicians to reach. We also travel to Old Durham (1 mile south), Durham (1 mile west), Belmont (1 mile east), Moor End (1 mile north-east) and Elvet (1 mile south-west). Within a short drive, we also cover Consett (13 miles north-west), Newton Aycliffe (11 miles south), Bishop Auckland (10 miles south-west), Spennymoor (6 miles south), Seaham (9 miles north-east) and Chester-le-Street (5 miles north).
Near you in Gilesgate
We visit homes around Durham Sixth Form Centre, Chorister School and Durham University Library and Collections and the streets around them. Other local landmarks include The Dun Cow Public House (0.7 miles south-west), St Giles Church (within half a mile south-west), Old Durham Gardens (0.7 miles south) and Durham Gilesgate Primary School (less than half a mile north-east). The closest station to Gilesgate is Durham station, roughly 1.1 miles west. Further afield, we also cover the area around Kepier Hospital (within half a mile west) and The Gates Shopping Centre (1 mile west).
- Other local spots include Durham (1.2 miles west)
Why repair rather than replace?
Swapping a damaged board can mean lifting the floor back to it, sourcing a matching board and laying it all again. Repairing it leaves the floor down. Prices start from £95. Set against the cost of replacement, repairing typically costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.
Why Gilesgate clients choose us
- Straight answers about what a repair can do
- We leave the room as we found it
- One-year guarantee on every repair
- Colour-matched on site
See our pricing.
Do you need wood floor repair in Gilesgate?
Furniture, pets and dropped items mark wood and laminate floors, and sliding appliances can gouge the boards.
Look out for these signs:
- Burns
- Chipped board edges
- Scratches from furniture and pets
- Dents from dropped items
Before booking anyone
- What happens if they find more damage
- How soon you can use it again
- Whether there are any call-out or travel charges
- What preparation is included
About our accreditations · Every repair comes with a one-year guarantee.

