County Durham · England
Wood Floor Repair in Old Durham
Damaged floor in Old Durham? We repair it in place, match it on site and guarantee the work for a year.
- Repairs from £95
- Gouges from moving appliances
- Dents from dropped items

DIY kit or professional repair?
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
Wood floor repair at your home in Old Durham
Boards are repaired where they lie, matched to the colour and grain. Laminate swollen by water can’t be repaired, and we’ll be honest about that. We are often asked to fix gouges from moving appliances and burns, on laminate flooring, wood-effect vinyl (ask us) and solid wood.
Every job is backed for twelve months. We return to put right any problem with the work. Put felt pads on furniture legs and wipe up spills promptly.

- Location
- Old Durham (DH1)
- Area hub
- County Durham
- Cover
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
About Old Durham
Old Durham is about 1 mile south-east of Durham, in County Durham. We visit homes and businesses in Old Durham, so you do not need to take anything anywhere. We work in all 329 towns and villages across County Durham, from the larger towns to small villages. We work right across the region, from Old Durham to Newcastle upon Tyne (15 miles away).
Our visits in DH1 work the same way as everywhere else we cover. Close by, we cover Gilesgate (1 mile north), Shincliffe (1 mile south), Elvet (1 mile west), Sherburn House (1 mile east) and Belmont (1 mile north-east). We also work in nearby towns such as Consett (13 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (10 miles south-west), Spennymoor (5 miles south-west), Seaham (9 miles north-east) and Chester-le-Street (6 miles north).
Around Old Durham
Around Old Durham, we work in homes near Old Durham Gardens, Durham Sixth Form Centre and Laurel Avenue Community Primary School and the streets around them. Other local landmarks include St Giles Church (0.6 miles north-west), The Dun Cow Public House (0.8 miles west), Durham University Library and Collections (1 mile west) and Chorister School (1.1 miles west). For rail, the closest station is Durham station, about 1.4 miles north-west of the centre. A little further out are The Gates Shopping Centre (1.2 miles west) and Durham Castle (1 mile west).
- Parks and local facilities nearby include Durham (1.6 miles north-west)
Places near Old Durham
Other services in Old Durham
Landlord and trade work in Old Durham
Landlords, letting agents and housing providers in Old Durham use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it usually costs far less than a refit.
We are used to working with agents and managing companies. Just send pictures, the address and how to get access.
Old Durham questions
Can you repair a scratched laminate floor?
Yes. Scratches and chips are filled and matched to the pattern.
Does the room need clearing?
Just around the damaged area.
Is a repair better than a new one?
Usually, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Do you work for landlords and businesses?
Yes. We work for landlords, agents, builders and businesses as well as householders in Old Durham.
How soon can you come?
That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.
It’s been repaired before. Can you still fix it?
Yes, we frequently do. Removing the old work can add time, and that’s in the quote.
Are there extra charges for Old Durham?
Travel is included in the price, with the same prices everywhere we work.
When we’d advise against a repair
We will not take on work that will not last, so these are the limits:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
If in doubt, send pictures and we’ll say what we think before you book.
What we work on
- Solid wood
- Laminate flooring
- Engineered wood
- Wood-effect vinyl (ask us)
What wood floor repair costs
Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:
- The material
- Whether it’s a chip, crack, burn or wear
- How many items we do on one visit
- How hard the colour is to match
Instead of hourly rates, we fix the price before we start. Damage, material and access decide it.
Getting a price from pictures
We price nearly every job from pictures. This is what we need:
- The material, if you know it
- Any earlier repairs or coatings
- A clear, close picture of the problem area
- A coin or ruler next to the damage for scale
There is no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed quote.
What happens on the day
You do not need to empty the room beforehand. We bring everything we need with us, put protection down and get going once we have agreed what we are doing. It generally takes a morning or an afternoon, and you are welcome to carry on with your day while we work.
- First the damaged area is cleaned.
- We fill dents, chips and gouges.
- We level the repair to the board surface.
- We recreate the colour and grain by hand.
- Finally we match the sheen of the floor.
Before we arrive
- Point us to the nearest place to park
- Keep pets and children out of the room while we work
- Let us know if it has been repaired before
How to get a price
Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed quote back. There’s no charge for the quote and you’re under no obligation.
Advice
Repair or replace: which is better?
Swapping a damaged board can mean lifting the floor back to it, sourcing a matching board and laying it all again. A repair works with the boards in place. Our wood floor repair starts from £95. A repair is priced on what needs doing, not where you live. You’ll see the full price before you book.
What you get with us
- We will tell you if it’s not worth repairing
- CHAS and Constructionline accredited
- No extra charge for your area
- A fixed quote before you book
Take a look at our prices page.
What we’re called out for in Old Durham
Chair legs, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.
The most common problems we’re called about are:
- Dents from dropped items
- Scratches from furniture and pets
- Burns
- Chipped board edges
Questions to ask before booking
- What happens if the damage is worse than the pictures show
- Whether there are any call-out or travel charges
- How the colour is matched
- What aftercare is recommended
About our accreditations · Every repair comes with a one-year guarantee.

