County Durham · England

Wood Floor Repair in Old Durham

Damaged floor in Old Durham? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Gouges from moving appliances
  • Dents from dropped items
Surface Doctor technician repairing a wooden kitchen worktop

Wood floor repair near Old Durham

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Wood floor repair at your home in Old Durham

Boards are repaired where they lie, matched to the colour and grain. Laminate swollen by water can’t be repaired, and we’ll be honest about that. We are often asked to fix gouges from moving appliances and burns, on laminate flooring, wood-effect vinyl (ask us) and solid wood.

Every job is backed for twelve months. We return to put right any problem with the work. Put felt pads on furniture legs and wipe up spills promptly.

Technician kneeling to repair a kitchen floor
Location
Old Durham (DH1)
Area hub
County Durham
Cover
12 months on all our work
Quotes
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Last updated
23 October 2026

About Old Durham

Old Durham is about 1 mile south-east of Durham, in County Durham. We visit homes and businesses in Old Durham, so you do not need to take anything anywhere. We work in all 329 towns and villages across County Durham, from the larger towns to small villages. We work right across the region, from Old Durham to Newcastle upon Tyne (15 miles away).

Our visits in DH1 work the same way as everywhere else we cover. Close by, we cover Gilesgate (1 mile north), Shincliffe (1 mile south), Elvet (1 mile west), Sherburn House (1 mile east) and Belmont (1 mile north-east). We also work in nearby towns such as Consett (13 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (10 miles south-west), Spennymoor (5 miles south-west), Seaham (9 miles north-east) and Chester-le-Street (6 miles north).

Around Old Durham

Around Old Durham, we work in homes near Old Durham Gardens, Durham Sixth Form Centre and Laurel Avenue Community Primary School and the streets around them. Other local landmarks include St Giles Church (0.6 miles north-west), The Dun Cow Public House (0.8 miles west), Durham University Library and Collections (1 mile west) and Chorister School (1.1 miles west). For rail, the closest station is Durham station, about 1.4 miles north-west of the centre. A little further out are The Gates Shopping Centre (1.2 miles west) and Durham Castle (1 mile west).

  • Parks and local facilities nearby include Durham (1.6 miles north-west)
Map of Old Durham © OpenStreetMap contributors

Landlord and trade work in Old Durham

Landlords, letting agents and housing providers in Old Durham use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it usually costs far less than a refit.

We are used to working with agents and managing companies. Just send pictures, the address and how to get access.

Old Durham questions

Can you repair a scratched laminate floor?

Yes. Scratches and chips are filled and matched to the pattern.

Does the room need clearing?

Just around the damaged area.

Is a repair better than a new one?

Usually, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as householders in Old Durham.

How soon can you come?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

It’s been repaired before. Can you still fix it?

Yes, we frequently do. Removing the old work can add time, and that’s in the quote.

Are there extra charges for Old Durham?

Travel is included in the price, with the same prices everywhere we work.

When we’d advise against a repair

We will not take on work that will not last, so these are the limits:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

If in doubt, send pictures and we’ll say what we think before you book.

What we work on

  • Solid wood
  • Laminate flooring
  • Engineered wood
  • Wood-effect vinyl (ask us)

What wood floor repair costs

Prices start from £95. Each job gets its own fixed quote. These are the things that affect it:

  • The material
  • Whether it’s a chip, crack, burn or wear
  • How many items we do on one visit
  • How hard the colour is to match

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it.

Getting a price from pictures

We price nearly every job from pictures. This is what we need:

  • The material, if you know it
  • Any earlier repairs or coatings
  • A clear, close picture of the problem area
  • A coin or ruler next to the damage for scale

There is no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will reply with a fixed quote.

What happens on the day

You do not need to empty the room beforehand. We bring everything we need with us, put protection down and get going once we have agreed what we are doing. It generally takes a morning or an afternoon, and you are welcome to carry on with your day while we work.

  1. First the damaged area is cleaned.
  2. We fill dents, chips and gouges.
  3. We level the repair to the board surface.
  4. We recreate the colour and grain by hand.
  5. Finally we match the sheen of the floor.

Before we arrive

  • Point us to the nearest place to park
  • Keep pets and children out of the room while we work
  • Let us know if it has been repaired before

How to get a price

Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed quote back. There’s no charge for the quote and you’re under no obligation.

Send pictures for a quote

Advice

Repair or replace: which is better?

Swapping a damaged board can mean lifting the floor back to it, sourcing a matching board and laying it all again. A repair works with the boards in place. Our wood floor repair starts from £95. A repair is priced on what needs doing, not where you live. You’ll see the full price before you book.

What you get with us

  • We will tell you if it’s not worth repairing
  • CHAS and Constructionline accredited
  • No extra charge for your area
  • A fixed quote before you book

Take a look at our prices page.

What we’re called out for in Old Durham

Chair legs, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.

The most common problems we’re called about are:

  • Dents from dropped items
  • Scratches from furniture and pets
  • Burns
  • Chipped board edges

Questions to ask before booking

  • What happens if the damage is worse than the pictures show
  • Whether there are any call-out or travel charges
  • How the colour is matched
  • What aftercare is recommended

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.