Caerphilly · Wales
Wood & laminate floor repair in Newtown, Caerphilly
Scratch, dent, chip and burn repairs to wood and laminate floors for homeowners, landlords and businesses in Newtown. Send pictures for a free, fixed quote.
- Repairs from £95
- Chipped board edges
- Dents from dropped items
About our wood floor repair in Newtown
We repair damaged boards in place, with the colour and grain matched by hand. Laminate swollen by water can’t be repaired, and we will tell you if that is the case. We are frequently asked to fix burns and gouges from moving appliances, on engineered wood, laminate flooring and wood-effect vinyl (ask us).
Big or small, you get the same one-year guarantee in Newtown and across Caerphilly. Put felt pads on furniture legs and wipe spills immediately.
- Where
- Newtown (NP11)
- Area hub
- Caerphilly
- Cover
- A year, on every repair
- Price
- From £95. Fixed and free, based on pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Should I try a DIY kit first?
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
When we’d advise against a repair
A few problems are outside what a surface repair can do:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
If in doubt, send photos and we will say what we think before booking.
What we work on
- Wood-effect vinyl (ask us)
- Laminate flooring
- Engineered wood
- Solid wood
FAQs for Newtown
What happens once I’ve sent photos?
You will get a fixed quote back. You are under no obligation.
How much does wood floor repair cost in Newtown?
Prices start from £95. We give a fixed quote based on pictures of the damage. Send a close-up and a picture of the entire item with your NP11 postcode.
Is a repair better than a new one?
Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
Can you repair something that’s been repaired before?
Yes, we frequently do. It can add a little time, which we include in the quote.
Do I need to be at home?
We need someone to let us in. You don’t need to watch us work.
Can scratched laminate be fixed?
Yes. We fill and colour-match scratches and chips.
Will the price change on the day?
The price is fixed for what the pictures show. Anything extra is discussed before we begin.
Landlords, agents and businesses in Newtown
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
Newtown and nearby
Newtown is about 1 mile west of Risca, in Caerphilly. We visit clients in Newtown and the surrounding area, so you don’t need to take anything anywhere. We cover all 94 towns and villages across Caerphilly. Our nearest city page is Birmingham, about 79 miles away.
Here we cover the NP11 postcode area. That includes homes on Risca Road, Islwyn Road and High Street and the roads around them. If you are just outside Newtown, we cover Glenside (1 mile south-east), Pontywaun (1 mile north), Wattsville (1 mile west), Brynawel (1 mile west) and Cwmcarn (1 mile north). Larger places within reach include Caerphilly (5 miles south-west), Blackwood (5 miles north-west), Ystrad Mynach (5 miles north-west), Cefn Fforest (5 miles north-west), Pontllanfraith (4 miles north-west) and Trecceln (4 miles north).
Local landmarks in Newtown
Around Newtown, we work in homes near Trinity Congregational Church and attached Sunday School, Cwmcarn High School and Waunfawr Primary School. There’s a railway station in Newtown itself: Crosskeys station. Well-known places in the area include Risca Industrial History Museum (1.2 miles east) and Rhyd-y-gwern (2.4 miles south). Open spaces near Newtown include Pen-rhiw Tip.
Other services in Newtown
Repair or replace in Newtown?
Replacing a board can mean lifting the floor back to it, sourcing a matching board and laying it all again. A repair leaves the floor down. Our wood floor repair starts from £95. Compared with replacing, repairing generally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Why choose Surface Doctor in Newtown
- Fixed prices from your photos
- Nothing taken out or refitted
- Work done at your home or business
- A year’s guarantee on all work
Take a look at our prices page.
The process
You do not need to empty the room. We bring everything we need with us, lay protective sheets and start once you are happy with the plan. Most jobs take a morning or an afternoon, and you can get on with other things while we are there.
- We start by cleaning the damage.
- Dents, chips and gouges are filled.
- We level the repair to the board surface.
- We match the colour and grain by hand.
- The repair is finished to match the floor’s sheen.
Before we arrive
- Let us know if it has been repaired before
- Have a window or extractor fan available
- Ensure the area is dry
Ask for a price
Send us photos of the damage and a wider shot of the whole item, with your NP11 postcode, and we will reply with a fixed price.
Related advice
Common problems we fix in Newtown
Furniture, pets and dropped items mark wood and laminate floors, and sliding appliances can gouge the boards.
If you can see any of these, send us a photo:
- Gouges from moving appliances
- Burns
- Chipped board edges
- Dents from dropped items
Questions to ask before booking
- Is the price fixed, and does it include VAT?
- When it can be used again
- How to look after the finish
- What happens if the damage is worse than the photos show
Prices and what affects them
Repairs from £95. A fixed quote means you know the cost before you book. We take into account:
- Whether we combine several jobs
- Where the damage is and how we get to it
- The material
- Whether it’s a chip, crack, burn or wear
There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Quotes from your photos
Photographing the damage takes a minute, and it saves a visit. Try to send:
- What it’s made of, if you know
- Something in shot to show the size
- Good light, ideally daylight, without flash glare
- A clear, close picture of the problem area
Pricing is simple: take a close-up of the damage and a photo from further back, send them over with your postcode, and you’ll get a fixed price back. Quotes are free and you are under no obligation.
About our accreditations · Every repair comes with a one-year guarantee.
