Caerphilly · Wales

Wood Floor Repair for Pontywaun homes

Damaged floor in Pontywaun? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Burns
  • Dents from dropped items
Surface Doctor technician repairing a wooden kitchen worktop

Wood floor repair in Pontywaun

How we handle wood floor repair in Pontywaun

Water-swollen laminate needs replacing, and we’ll tell you if that is the case. Boards are repaired where they lie, with the colour and grain matched by hand. If you’re dealing with dents from dropped items and burns, we can help, on solid wood, engineered wood and wood-effect vinyl (ask us) alike.

The work is covered for a year after we finish. If anything is not right, ring us and we’ll come back. Use felt pads under furniture and wipe up spills promptly.

Where
Pontywaun (NP11)
County
Caerphilly
Guarantee
A year, on every repair
Quotes
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Updated
23 October 2026
Technician kneeling to repair a kitchen floor

Honest limits

We’d rather lose a job than do one that will not last, so here’s what a repair cannot put right:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

If in doubt, send pictures and we’ll say what we think before booking.

Materials we work on in Pontywaun

  • Laminate flooring
  • Wood-effect vinyl (ask us)
  • Solid wood
  • Engineered wood

When to call us in Pontywaun

Furniture, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.

Keep an eye out for any of the following:

  • Gouges from moving appliances
  • Scratches from furniture and pets
  • Chipped board edges
  • Burns

What your quote should include

  • Who will actually do the work
  • What happens if they find more damage
  • If travel is included in the price
  • What aftercare is recommended

10 questions to ask before you book

Repair or replace in Pontywaun?

Replacing a board can mean lifting the floor back to it, sourcing a matching board and laying it all again. A repair leaves the floor down. Repairs from £95, with every job priced individually. Compared with replacing, a repair is typically a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

What you get with us

  • Fixed prices from your photos
  • Every repair guaranteed for a year
  • One visit for most repairs
  • Same prices wherever you are

See our full price list.

Can I fix it myself?

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

Work for landlords and builders

If you manage property in Pontywaun, we can repair and quote for several addresses together. Send photos for each one and we’ll price them together.

Builders use us to fix snagging damage before handover, saving last-minute replacements. Several plots can be done in one visit.

Pontywaun and nearby

Pontywaun is about 2 miles north-west of Risca, in Caerphilly. Anywhere in NP11, we carry out the work at your property. Pontywaun is one of 94 places in Caerphilly where we work. Our jobs stretch from Pontywaun to Birmingham (about 78 miles away).

Our visits in NP11 work the same way as everywhere else we cover. From Risca Road, North Road and High Street or a nearby road, a technician can come to you. Neighbouring places we cover include Cwmcarn (1 mile north), Newtown (1 mile south), Glenside (1 mile south), Wattsville (1 mile south-west) and Abercarn (2 miles north). Further out, we also cover Caerphilly (6 miles south-west), Blackwood (4 miles north-west), Ystrad Mynach (5 miles west), Cefn Fforest (5 miles north-west), Pontllanfraith (3 miles north-west) and Trecceln (3 miles north).

What’s near Pontywaun

Locally, our jobs take us to homes close to The Philanthropic Inn, Trinity Congregational Church and attached Sunday School and Cwmcarn Primary School. Pontywaun has its own railway station: Crosskeys station. Other landmarks nearby include Twm Barlwm (1.5 miles east) and Risca Industrial History Museum (1.6 miles south-east). For a walk, there’s Cwm Lickey Lake and Mynydd y Lan.

Map of Pontywaun © OpenStreetMap contributors

How the visit works

Visits start with a quick look at the job together. After that, protection goes down around the work area and the work begins. Allow a few hours.

  1. We clean the damaged area.
  2. Next we fill the dents and chips.
  3. We level the repair to the board surface.
  4. The colour and grain are recreated by hand.
  5. Finally we match the sheen of the floor.

How to prepare

  • Make sure the room can be ventilated
  • Mention any parking restrictions or tricky access
  • Mention any earlier repairs or resurfacing

Ask for a price

Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire floor, we can price the job without visiting.

Send photos for a quote

Read more

Pontywaun questions

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Does the room need clearing?

Only from the area we are working on.

How do I book?

Some pictures, your postcode and how to reach you. On the day, access to the room.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

Do you charge for travel?

No. Our quotes include travel, with the same prices everywhere we work.

Will the price change on the day?

We will show you and explain before doing anything extra. You won’t be charged for anything you haven’t agreed.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Include photos of each item.

Is the work guaranteed?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

What affects the price in Pontywaun

Repairs from £95. We price every job individually, from your photos. The main factors are:

  • How easy the damage is to reach
  • The material and finish
  • The type of damage
  • Whether we combine several jobs

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Send photos for a quote

A couple of clear pictures is all it takes. It helps if you send:

  • A wider photo showing the entire floor
  • Where you are, by postcode
  • Any earlier repairs or coatings
  • One sharp close-up of the damage

A quote takes minutes to ask for: take one close-up and one wider shot of the floor, add your postcode and send them to us. What comes back is a fixed quote, not a guess.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.