Caerphilly · Wales

Tile repair in Pontywaun, Caerphilly

Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Pontywaun. Free, fixed quotes from your photos.

  • Repairs from £95
  • Damaged tile edges
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Pontywaun homes

Do you need tile repair in Pontywaun?

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Drill holes from removed fittings

What to look for in a quote

  • Whether there are any call-out or travel charges
  • How to look after the finish
  • How long it needs to cure
  • The length of the guarantee and what it covers

Choosing a repair company

Tile repair in Pontywaun without replacing anything

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so you do not need to find a spare. If you are dealing with drill holes from removed fittings and discontinued tiles you can’t replace, we can normally put it right, whatever the material.

You’re covered for a year from the day of the repair. Just call us if there is a problem and we will come back. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
Pontywaun (NP11)
Region
Caerphilly
Guarantee
A year, on every repair
Quotes
From £95. Free and fixed, from your photos
Call
0345 017 0787
Updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Repair or replace in Pontywaun?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it.

Why us?

  • Colours mixed by hand to suit your surface
  • CHAS and Constructionline accredited
  • Rooms protected and left tidy
  • Typically one visit, start to finish

Take a look at our prices page.

The process

On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job normally takes a morning or an afternoon. We clean up when we are done and tell you when it’s ready to use.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Tell us if there are stairs or a lift
  • Tell us about parking, stairs or access
  • Ensure the area is dry

How to get a price

The quickest way to a price is to send two or three photos using our quote form or ring us. We’ll say right away if a repair is the right fix.

Get a fixed quote

Related advice

FAQs for Pontywaun

What happens next?

We look at the photos and reply with a fixed quote and some dates. If anything’s unclear, we will ask for another photo.

Which areas do you work in?

Across the UK, and that includes Pontywaun. Our prices are the same everywhere.

I rent my home. Can I book you?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Can you price it without visiting?

In nearly every case. If photos don’t show enough, we’ll ask for another angle.

Is it messy?

We protect the room with dust sheets and masking first, and tidy up before we leave.

How do I book?

Use the quote form or ring 0345 017 0787.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Are there extra charges for Pontywaun?

Travel is included in the price, with the same prices everywhere we work.

Work for landlords and builders

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

If you manage property in Pontywaun, we can repair and quote for several addresses together. Send pictures for each one and we’ll price them together.

What a repair can’t fix

A repair isn’t always the answer, and we’d rather say so up front. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer.

Materials we repair

  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles
  • Ceramic tiles
  • Marble

What affects the price in Pontywaun

Repairs from £95. We charge the same across the UK, including Pontywaun. The price reflects:

  • How many areas need work
  • What the surface is made of
  • The colour and finish to match
  • How easy the damage is to reach

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.

Getting a price from photos

Phone photos are fine. Just make sure we can see:

  • A close-up of the damage, in focus
  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare
  • Details of any past repairs

Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we will reply with a fixed price. There is no charge for the quote and no obligation.

Pontywaun and nearby

Pontywaun is about 2 miles north-west of Risca, in Caerphilly. Our repair technicians come to homes and businesses in Pontywaun and nearby villages, so there’s no workshop to go to. We work in all 94 towns and villages across Caerphilly. Our jobs stretch from Pontywaun to Birmingham (about 78 miles away).

Here we cover the NP11 postcode area. Jobs here include addresses on Risca Road, North Road and High Street and the roads around them. Close by, we cover Cwmcarn (1 mile north), Newtown (1 mile south), Glenside (1 mile south), Wattsville (1 mile south-west) and Abercarn (2 miles north). We also work in nearby towns such as Caerphilly (6 miles south-west), Blackwood (4 miles north-west), Ystrad Mynach (5 miles west), Cefn Fforest (5 miles north-west), Pontllanfraith (3 miles north-west) and Trecceln (3 miles north).

Local landmarks in Pontywaun

Typical jobs here are in homes near The Philanthropic Inn, Trinity Congregational Church and attached Sunday School and Cwmcarn Primary School. Pontywaun has its own railway station: Crosskeys station. Nearby you will also find Twm Barlwm (1.5 miles east) and Risca Industrial History Museum (1.6 miles south-east). Open spaces near Pontywaun include Cwm Lickey Lake and Mynydd y Lan.

Map of Pontywaun © OpenStreetMap contributors

DIY repairs versus a professional job

If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and don’t use it until it has fully cured. If it does not work out, we can still repair it properly.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.