County Durham · England
Wood & laminate floor repair in South Side, County Durham
We travel to South Side for scratch, dent, chip and burn repairs to wood and laminate floors. Everything is done in place, and the work is guaranteed.
- Repairs from £95
- Dents from dropped items
- Scratches from furniture and pets

What happens on the day
When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job generally takes a morning or an afternoon. We clean up when we are done and tell you when it’s ready to use.
- First the damaged area is cleaned.
- We fill dents, chips and gouges.
- We sand the repair flush with the board.
- We match the colour and grain by hand.
- Finally we match the sheen of the floor.
Before we arrive
- Avoid using the area for a few hours before we arrive
- Point us to the nearest place to park
- Plan for the room to be out of bounds to pets and children
Get a quote
To get a price, send two or three photos using our quote form or ring us. We’ll tell you honestly whether it can be repaired.
Read more
How we handle wood floor repair in South Side
We repair damaged boards in place, matched to the colour and grain. Water-swollen laminate needs replacing, and we will be honest about that. We regularly repair solid wood, engineered wood and laminate flooring, and people most often call us about scratches from furniture and pets and burns.
Peace of mind is built in: each job carries a one-year guarantee, and we explain what it covers before you book. Use felt pads under furniture and wipe spills straight away.

- Location
- South Side (DL13)
- Area hub
- County Durham
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Covering South Side
South Side is about 6 miles west of Bishop Auckland, in County Durham. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We cover 329 places across County Durham. Our nearest city page is Newcastle upon Tyne, about 26 miles away.
We work across DL13 and the streets around it. Neighbouring places we cover include Butterknowle (1 mile south), The Slack (1 mile south-east), Lynesack (1 mile south-west), Copley (1 mile south-west) and Morley (2 miles east). Further out, we also cover Durham (15 miles north-east), Consett (15 miles north), Newton Aycliffe (11 miles east), Bishop Auckland (6 miles east), Spennymoor (10 miles north-east) and Shildon (8 miles east).
Landmarks near South Side
Around South Side, we work in homes near Church of St John Evangelist and Butterknowle Primary School and the streets around them. Well-known places in the area include Raby Castle (3.4 miles south-east).
Work for landlords and builders
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Landlords, letting agents and housing providers in South Side use us as well as householders. Repairing between tenancies keeps void periods short, and it generally costs far less than a refit.
What we cannot put right
It helps to know what we cannot do:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Send us photos and we’ll tell you honestly before you book.
What we work on
- Wood-effect vinyl (ask us)
- Laminate flooring
- Engineered wood
- Solid wood
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
South Side questions
Do you charge for travel?
No. Our quotes include travel, with the same prices everywhere we work.
Will it make a mess?
We protect the room with dust sheets and masking first, and we clean up when we have finished.
Can I add another job to the visit?
Of course, and it typically saves money. Just add the extra items to your photos and we will quote them together.
Will the price change on the day?
It’s rare, but if it happens we talk to you first. You decide whether to go ahead.
Can scratched laminate be fixed?
Yes. Scratches and chips are filled and matched to the pattern.
Is a repair better than a new one?
In most cases, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.
Can you redo someone else’s repair?
Most of the time. Tell us what was done before and we’ll plan for it.
Do you work for landlords and businesses?
Yes. We work for landlords, agents, builders and businesses as well as householders in South Side.
Places near South Side
What else we do in South Side
Should you replace it?
Replacing a board frequently means lifting boards to reach it, finding a board that matches and laying it all again. A repair works with the boards in place. Our wood floor repair starts from £95. Compared with replacing, repairing usually costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
What you get with us
- One visit for most repairs
- Technicians who travel to you, UK-wide
- Colour mixed on the day to match
- Everything repaired in place
Read our full price list.
Prices and what affects them
Repairs from £95. Each job gets its own fixed quote. These are the things that affect it:
- Any earlier repairs that need removing first
- Whether we combine several jobs
- The type of damage
- Where the damage is and how we get to it
It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Quotes from your photos
The better the pictures, the more accurate the price. Here’s what helps:
- A coin or ruler next to the damage for scale
- Daylight if possible, and no flash reflection
- A photo taken from further back
- One sharp close-up of the damage
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed price.
Signs you need wood floor repair in South Side
Chair legs, pets and dropped items mark wood and laminate floors, and sliding appliances can gouge the boards.
Common reasons people in South Side contact us are:
- Gouges from moving appliances
- Burns
- Scratches from furniture and pets
- Chipped board edges
Questions to ask before you book
- When it can be used again
- Whether they match the colour on site
- What the guarantee covers, and for how long
- Aftercare advice
About our accreditations · Every repair comes with a one-year guarantee.

