County Durham · England
Tile repair in South Side, County Durham
Chip, crack and drill-hole repairs to floor and wall tiles at your home in South Side, with a one-year guarantee on every repair.
- Repairs from £95
- Discontinued tiles you can’t replace
- Cracked floor tiles
About our tile repair in South Side
The tile stays where it is, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. We work on ceramic tiles, natural stone & granite and marble, and people most often call us about chips from dropped pans and tools and discontinued tiles you can’t replace.
A one-year guarantee comes as standard, so you’re not left on your own once we have gone. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- South Side (DL13)
- Area hub
- County Durham
- Guarantee
- A year, on every repair
- Price
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Should I try a DIY kit first?
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.
Our work in South Side
South Side is about 6 miles west of Bishop Auckland, in County Durham. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. South Side is one of 329 places in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 26 miles away.
Every address in DL13 is within our area. If you’re just outside South Side, we cover Butterknowle (1 mile south), The Slack (1 mile south-east), Lynesack (1 mile south-west), Copley (1 mile south-west) and Morley (2 miles east). Within a short drive, we also cover Durham (15 miles north-east), Consett (15 miles north), Newton Aycliffe (11 miles east), Bishop Auckland (6 miles east), Spennymoor (10 miles north-east) and Shildon (8 miles east).
Local landmarks in South Side
In South Side, that means homes near Church of St John Evangelist and Butterknowle Primary School and the streets around them. Other landmarks nearby include Raby Castle (3.4 miles south-east).
How we price tile repair
Repairs from £95. There’s no charge for travel to South Side. The price depends on:
- The material and finish
- Where the damage is and how we get to it
- Unusual colours or finishes
- How much damage there is
Our prices are the same across the UK, with no extra for South Side. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Getting a price from photos
You can take the photos on your phone. Make sure they show:
- One sharp close-up of the damage
- A picture taken from further back
- Any details about the material
- Good light, ideally daylight, without flash glare
Most clients in South Side get their price from photos. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.
Work for landlords and builders
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.
We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
What happens on the day
It’s a tidy, low-fuss visit. We agree the arrival time in advance, protect the area, and get on with the job, which generally takes a morning or an afternoon. If we find something your photos didn’t show, we will explain it before carrying on.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Mention any parking restrictions or tricky access
- Tell us if there are stairs or a lift
- Move bottles, mats and clutter away from the area
Ask for a price
No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.
Read more
Repair or replace in South Side?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you’ll get a fixed figure.
Why book with us
- One price list for the whole UK
- A fixed quote before booking
- CHAS and Constructionline accredited
- Colours mixed by hand to suit your surface
Read our full price list.
Honest limits
To be straight with you, there are a few things a repair won’t fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we’ll give you a straight answer before you book.
Surfaces we repair
- Porcelain tiles
- Floor and wall tiles
- Ceramic tiles
- Marble
- Natural stone & granite
Questions from South Side
Do you come to South Side?
Yes. We cover the whole UK and come to South Side. Send us photos for a fixed quote, or call 0345 017 0787.
Is there a guarantee?
Every repair comes with a one-year guarantee. We will explain what it covers when we quote.
What areas do you cover?
The entire UK, including all of County Durham. Just include your postcode and we will offer you dates.
Are you a vetted contractor?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Is there a call-out fee?
No. Our quotes include travel, and we charge the same wherever you are.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day.
Can you repair something that is been repaired before?
Typically, yes. We remove the old repair before doing a new one, so let us know about it.
I’m a tenant. Can you help?
Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted before the end of a tenancy.
Towns and villages near South Side
What else we do in South Side
Do you need tile repair in South Side?
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
Signs it’s time to call us include:
- Damaged tile edges
- Cracked floor tiles
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
What your quote should include
- Whether there are any call-out or travel charges
- How your room will be protected
- Whether they match the colour on site
- Whether a trained technician does the job
About our accreditations · Every repair comes with a one-year guarantee.
