Caerphilly · Wales

Wood & laminate floor repair in The Rock, Caerphilly

We travel to The Rock for scratch, dent, chip and burn repairs to wood and laminate floors. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Chipped board edges
  • Scratches from furniture and pets
Surface Doctor technician repairing a wooden kitchen worktop

Wood floor repair for The Rock homes

When a repair isn’t the answer

We will not take on work that won’t last, so these are the limits:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Send us pictures and we will tell you honestly.

Materials we work on in The Rock

  • Engineered wood
  • Solid wood
  • Wood-effect vinyl (ask us)
  • Laminate flooring

Wood floor repair in The Rock without replacing anything

We repair damaged boards in place, with the colour and grain matched by hand. Laminate swollen by water cannot be repaired, and we will be honest about that. Common call-outs are for dents from dropped items and chipped board edges, on laminate flooring, engineered wood and wood-effect vinyl (ask us).

A one-year guarantee comes with the work, just as it does everywhere we cover. Put felt pads on furniture legs and wipe spills straight away.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
The Rock (NP12)
Area hub
Caerphilly
Guarantee
One year on every repair
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Updated
23 October 2026

Do you need wood floor repair in The Rock?

Furniture, pets and dropped items mark wood and laminate floors, and sliding appliances can gouge the boards.

The most common problems we are called about are:

  • Scratches from furniture and pets
  • Burns
  • Dents from dropped items
  • Chipped board edges

Questions to ask before you book

  • A fixed price, and whether VAT is included
  • How your room will be protected
  • How long the guarantee is and what it covers
  • Aftercare advice

Choosing a repair company

For landlords and businesses

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.

If you manage property in The Rock, we can repair and quote for several addresses together. Send photos for each one and we will price them together.

How the visit works

A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and tidy away. Plan for a few hours. Before leaving, we tell you how long to leave it and how to look after it.

  1. We start by cleaning the damage.
  2. We fill dents, chips and gouges.
  3. The repair is levelled to the board.
  4. The colour and grain are recreated by hand.
  5. The repair is finished to match the floor’s sheen.

Before we arrive

  • Have somewhere for us to park nearby if possible
  • Have a window or extractor fan available
  • Avoid using the area for a few hours before we arrive

Ask for a price

Most customers in The Rock get their price from pictures. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

Get a fixed quote

Related advice

Can I fix it myself?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Our work in The Rock

The Rock is about 1 mile north-east of Blackwood, in Caerphilly. Our technicians come to homes and businesses in The Rock and nearby villages, so you don’t need to take anything anywhere. The Rock is one of 94 places in Caerphilly where we work. We work right across the region, from The Rock to Birmingham (77 miles away).

Here we cover the NP12 postcode area. From Foxes Lane, Central Avenue and Hill View Lane or a nearby road, we can come to you. Other places close to The Rock include Gwrhay (1 mile north-east), Oakdale (1 mile east), Cwm-corrwg (1 mile north), Penmaen (1 mile south-east) and Argoed (1 mile north). Further out, we also cover Caerphilly (7 miles south), Risca (6 miles south-east), Ystrad Mynach (3 miles south-west), Beddau (8 miles south), Trecenydd (8 miles south) and Risca East (7 miles south-east).

What’s near The Rock

We visit homes around Oakdale Comprehensive School, Oakdale Comprehensive School and The Rock Tavern. For rail, the closest station is Gilfach Fargoed station, roughly 1.7 miles west of the centre. Further afield, we also cover the area around Winding House (3.2 miles north-west) and Twyn Castell (2.9 miles south-west). Not far away are Parc Coetir Bargoed.

Map of The Rock © OpenStreetMap contributors

Repair or replace in The Rock?

Swapping a damaged board can mean lifting the floor back to it, sourcing a matching board and laying it all again. A repair leaves the floor down. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. The full price is agreed before you book, with no extras added later.

Why book with us

  • Colours mixed by hand to suit your surface
  • CHAS and Constructionline accredited
  • A fixed quote before you book
  • Rooms protected and left tidy

Read our prices page.

Prices and what affects them

Repairs from £95. Every quote is fixed and free. What we take into account:

  • Whether we combine several jobs
  • Whether it’s a chip, crack, burn or wear
  • The size and number of damaged areas
  • Any earlier repairs that need removing first

Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we will give you the exact figure.

Getting a price from photos

Most quotes are done from photos alone. To make it quick:

  • A coin beside the damage so we can judge size
  • Daylight if possible, and no flash reflection
  • What it’s made of, if you know
  • A close-up of the damage, in focus

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole floor, we can price the job.

The Rock questions

Does the room need clearing?

Only from the area we’re working on.

Is there any odour?

Expect a mild smell while we are working that clears as it cures.

Can pets and children be at home?

Please keep children and pets out of the room during the visit. The rest of the house is unaffected.

What happens once I’ve sent pictures?

You get a fixed quote and available dates. If anything’s unclear, we’ll ask for another photo.

What information do you need?

Send pictures through the quote form or call 0345 017 0787, and we’ll take it from there.

Can I get a quote without a visit?

Generally, yes. A close-up and a wider photo are enough to give a fixed quote.

Do you cover the entire of Caerphilly?

Everywhere in the UK, The Rock included. Travel is included in the price.

Do you work for landlords and businesses?

We do, regularly. We can quote for several properties together and work between tenancies.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.