Caerphilly · Wales

Shower tray repair & resurfacing in The Rock, Caerphilly

Shower tray chip, crack and scratch repairs and resurfacing in The Rock, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Damage from a refit or building work
  • A dull, stained or worn surface
Surface Doctor technician refinishing the outside of a roll-top bath

Need shower tray repair in The Rock?

Shower tray repair in The Rock, done in place

In most cases, a damaged tray can be repaired where it is, from chipped edges to cracks across the floor of the tray. We match the colour and finish so the repair blends in. Whether it’s a cracked shower tray and a dull, stained or worn surface, we can help, whatever the material.

Whatever the size of the job, it’s backed by a one-year guarantee in The Rock and across Caerphilly.

Before and after: an old shower tray refinished by Surface Doctor
Location
The Rock (NP12)
County
Caerphilly
Cover
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Updated
23 October 2026

Our work in The Rock

The Rock is about 1 mile north-east of Blackwood, in Caerphilly. Book a date that suits you, and we’ll give you an arrival time in advance, so there is no waiting around. The Rock is one of 94 places in Caerphilly we cover. We work right across the region, from The Rock to Birmingham (about 77 miles away).

Here we cover the NP12 postcode area. Whether you live on Foxes Lane, Central Avenue and Hill View Lane or a nearby road, a technician can come to you. Close by, we cover Gwrhay (1 mile north-east), Oakdale (1 mile east), Cwm-corrwg (1 mile north), Penmaen (1 mile south-east) and Argoed (1 mile north). Further out, we also cover Caerphilly (7 miles south), Risca (6 miles south-east), Ystrad Mynach (3 miles south-west), Beddau (8 miles south), Trecenydd (8 miles south) and Risca East (7 miles south-east).

Local landmarks in The Rock

Locally, our jobs take us to homes close to Oakdale Comprehensive School, Oakdale Comprehensive School and The Rock Tavern. The Rock’s nearest station is Gilfach Fargoed station, roughly 1.7 miles west. Well-known places in the area include Winding House (3.2 miles north-west) and Twyn Castell (2.9 miles south-west). The countryside around The Rock includes Parc Coetir Bargoed.

Map of The Rock © OpenStreetMap contributors

DIY repairs versus a professional job

For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

When a repair isn’t the answer

We’d rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • Water damage to the floor beneath the tray
  • A tray broken in more than one place
  • Leaking waste fittings

Not sure? Send pictures and we will give you a straight answer before you book.

Materials we repair

  • Cast iron
  • Acrylic
  • Enamelled steel
  • Ceramic
  • Stone resin

How we price shower tray repair

Repairs from £95. We don’t charge extra for travel to The Rock. The price comes down to:

  • Whether it’s a chip, crack, burn or wear
  • How much damage there is
  • How many items we do on one visit
  • Access to the area

A repair is priced on what needs doing, not your postcode. The full price is agreed before you book, with nothing added on the day.

Send pictures for a quote

When you take your pictures, these tips help us give you a firm price:

  • The postcode, so we can plan the visit
  • Whether it’s been repaired or coated before
  • What it’s made of, if you know
  • A close-up of the damage, in focus

A quote takes minutes to ask for: take one close-up and one wider shot of the shower tray, include your postcode and send them over. You will get a fixed price, not an estimate.

Repairs by material

Stone resin

Stone resin trays are rigid and slim. They need a flat, solid base, and we match repairs to the surface finish.

Ceramic

Ceramic trays are hard and glossy. They chip and crack from impact, and we match the gloss when we repair them.

How the visit works

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, protect the area, then carry out the work, which normally takes a few hours for a repair, longer for a full resurface. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We check the tray for movement first.
  2. The damaged area is cleaned and opened up.
  3. Cracks are reinforced and the damage filled.
  4. We shape the repair, match the colour and finish it.
  5. It’s left to cure, typically until the next day.

Preparing for the visit

  • Mention if the room is upstairs or in a flat
  • Let us know about parking or access
  • Mention any earlier repairs or resurfacing

How to get a price

There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

Get a fixed quote

Advice

Repair or replace: which is better?

Replacing a tray usually means refitting the screen, retiling and resealing. A repair leaves all of that untouched, at a fraction of the cost. Prices start from £95. Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access, and doing several items at once reduces it.

Why book with us

  • Rooms protected and left tidy
  • Free fixed quotes from pictures
  • Repair technicians who travel to you, UK-wide
  • Every repair guaranteed for a year

Take a look at our prices page.

FAQs for The Rock

Is a repair better than a new one?

Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can you resurface a whole tray?

Yes. We can resurface the entire tray for a fresh finish.

Is it safe with children and pets around?

On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Just add the extra items to your photos and you will get one combined price.

What areas do you cover?

We work UK-wide, so The Rock is covered. Prices do not change with location.

Is the work guaranteed?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Signs you need shower tray repair in The Rock

Most cracked trays are trays that flex: if a tray wasn’t bedded on a solid, even base, every shower puts strain on it. Chips normally come from dropped bottles.

People typically call us when they notice one of these:

  • A tray that creaks or moves underfoot
  • Chips on the edges
  • A cracked shower tray
  • Damage around the waste

Comparing quotes

  • Who turns up on the day
  • Whether the colour is mixed to match
  • How long the guarantee is and what it covers
  • How your room will be protected

10 questions to ask before booking

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs in Caerphilly and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.