Newcastle upon Tyne · England

Shower Tray Repair in Benwell

Shower tray chip, crack and scratch repairs and resurfacing at your home in Benwell, with a one-year guarantee on every repair.

  • Repairs from £95
  • Scratches from cleaning or grit
  • Chips or cracks by the plughole
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Benwell

Materials and what they mean for the repair

Acrylic

Acrylic is light and warm to the touch, but it relies on good support. Repairs to cracks are reinforced from the back.

Enamelled steel

Enamelled steel trays behave like steel baths. Exposed metal can rust, so early repairs help.

Shower tray repair at your home in Benwell

In most cases, a damaged tray can be repaired where it is, from chipped edges to cracks across the floor of the tray. The colour and finish are matched. We’re frequently asked to fix damage from a refit or building work and scratches in the surface, in stone resin, acrylic and ceramic.

Your repair is guaranteed for a year, as with every job we do.

Where
Benwell (NE4, NE15, NE5)
Area hub
Newcastle upon Tyne
Guarantee
12 months on all our work
Price
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Page updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

DIY kit or professional repair?

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Repairing versus replacing in Benwell

A new tray can be cheap, but fitting it is not: taking out the enclosure, tiling and resealing. Repairing it takes one visit. Repairs from £95, with every job priced individually. A repair generally costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why choose Surface Doctor in Benwell

  • We come to you, anywhere in the UK
  • CHAS, Constructionline and SafeContractor accredited
  • Fixed prices from your pictures
  • Colours mixed by hand to suit your surface

Read our pricing.

How the visit works

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes a few hours for a repair, longer for a full resurface, and we finish with a tidy-up and a look at the finished work together.

  1. We check the tray for movement first.
  2. We clean the damage and open it up so the repair can bond.
  3. Cracks are reinforced and the damage filled.
  4. The repair is shaped, colour-matched and finished.
  5. It’s left to cure, usually until the following day.

Preparing for the visit

  • Keep a parking space free if you can
  • Let us know which floor the room is on
  • Avoid using the area for a few hours before we arrive

How to get a price

A quote takes minutes to ask for: take one close-up and one wider shot of the shower tray, add your postcode and send them over. What comes back is a fixed price, not a guess.

Get a free quote

Read more

FAQs for Benwell

Is it OK to have pets in the house?

On the day, the room should be kept clear of pets and children, mainly so nothing gets touched before it has cured.

Do you redo the sealant?

Yes. We can repair and reseal on the same visit.

Is there a guarantee?

All our work carries our one-year guarantee. We’ll explain what it covers when we quote.

Can I add another job to the visit?

Yes. Combining jobs on one visit brings the cost down. Include photos of each item.

What happens after I send photos?

We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.

Do you come to Benwell?

Yes. We work across the UK and travel to Benwell. Send us photos for a fixed quote, or call 0345 017 0787.

What areas do you cover?

All of Newcastle upon Tyne, and the rest of the UK. Travel is included in the price.

It’s been repaired before. Can you still fix it?

In most cases. The old repair comes out first, so mention it when you send photos.

Benwell and nearby

Benwell is about 2 miles south-west of Newcastle upon Tyne, in Newcastle upon Tyne. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We cover 63 places in Newcastle upon Tyne.

Every address in NE4, NE15 and NE5 is within our area, from the main roads to the quietest streets. You will find streets such as West Road, Gretna Road and Grange Road. We also cover the places around Benwell: Scotswood (1 mile south-west), East Denton (1 mile north-west), Fenham (1 mile north-east), Slatyford (1 mile north) and Elswick (1 mile south-east). Larger places within reach include Bensham (3 miles south-east), Carr Hill (4 miles south-east), Low Fell (4 miles south-east), Deckham (4 miles south-east), Sheriff Hill (4 miles south-east) and Gosforth (3 miles north-east).

Near you in Benwell

Typical jobs here are in homes near St John's, Bridgewater Primary School and The Mitre pub and the streets around them. Nearby too are Dame Allan's School (0.9 miles north-east), Benwell Nature Park (under half a mile north-west) and St. Cuthbert's High School (under half a mile north-west). The nearest railway station is Metrocentre station, roughly 1.1 miles south. Other landmarks nearby include Newcastle upon Tyne Castle (2.4 miles east) and Blaydon Urban District (2.2 miles south-west). Green spaces nearby include Addison and Hedgefield Woods and Bent Hill.

Map of Benwell © OpenStreetMap contributors

What we’re called out for in Benwell

Trays fitted on timber floors can crack if the floor moves, particularly if it wasn’t fully bedded. On concrete, an uneven base is the usual cause.

The things clients typically mention when they call include:

  • Chips caused during fitting
  • A tray that creaks or moves underfoot
  • Chipped corners or rims
  • Scratches in the surface

Before booking anyone

  • Is the price fixed, and does it include VAT?
  • Aftercare advice
  • How changes to the job are handled
  • The length of the guarantee and what it covers

10 questions to ask before you book

Landlords, agents and businesses in Benwell

Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

For anyone letting property in or around Benwell, we’ll quote for several properties at once. Send pictures for each one and we’ll come back with a combined price.

Aftercare tips

Simple care helps the repair last. We recommend:

  • Use the extractor fan
  • Get a moving tray checked
  • Check the seal every few months
  • Do not use strong acids or bleach

Store heavy bottles on a shelf, not on the tray, so they can’t be knocked over.

Do not keep using a cracked tray. Water can get through to the floor and walls, where it causes damage you can’t see.

When a repair isn’t the answer

We would rather lose a job than do one that won’t last, so these are the limits:

  • A tray that moves underfoot
  • Trays cracked in several places
  • Water damage to the floor beneath the tray

Send us pictures and we will tell you honestly before booking.

Materials we repair

  • Cast iron
  • Enamelled steel
  • Stone resin
  • Acrylic
  • Ceramic
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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