County Durham · England
Shower Tray Repair for Gilesgate homes
Local shower tray repair for Gilesgate: photo quotes, tidy work and a year’s guarantee.
- Repairs from £95
- Cracks running from the waste
- Movement when you stand on it
Shower tray repair at your home in Gilesgate
In most cases, a damaged tray can be repaired where it is, from a chip by the waste to a crack across the base. We match the colour and finish so the repair blends in. Our repair technicians work on cast iron, ceramic and enamelled steel, and people most frequently call us about chips or cracks by the plughole and a cracked shower tray.
We stand behind the work with a one-year guarantee, so you’re covered after the visit.
- Where
- Gilesgate (DH1)
- County
- County Durham
- Cover
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Why repair rather than replace?
Replacing a tray normally involves taking out the enclosure and tiles, preparing a new base and tiling again. Repairing or resurfacing the tray keeps all of that in place. Repairs from £95, with every job priced individually. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Why choose Surface Doctor in Gilesgate
- CHAS, Constructionline and SafeContractor accredited
- Rooms protected and left tidy
- Generally one visit, start to finish
- We will tell you if it’s not worth repairing
Take a look at our pricing.
DIY kit or professional repair?
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
What else we do in Gilesgate
Covering Gilesgate
Gilesgate is about 1 mile east of Durham, in County Durham. Book a date that suits you, and we will give you an arrival time in advance, so there is no waiting around. Our technicians cover 329 places across County Durham. Our jobs stretch from Gilesgate to Newcastle upon Tyne (15 miles away).
Jobs in DH1 are booked in the same way as anywhere else. You will find streets such as Mill Lane, Green Lane and Oak Avenue, and we cover them all. Gilesgate is on the A181 and A690, so it’s easy for us to reach. Neighbouring places we cover include Old Durham (1 mile south), Durham (1 mile west), Belmont (1 mile east), Moor End (1 mile north-east) and Elvet (1 mile south-west). We also work in nearby towns such as Consett (13 miles north-west), Newton Aycliffe (11 miles south), Bishop Auckland (10 miles south-west), Spennymoor (6 miles south), Seaham (9 miles north-east) and Chester-le-Street (5 miles north).
What’s near Gilesgate
Around Gilesgate, we work in homes near Durham Sixth Form Centre, Chorister School and Durham University Library and Collections and the streets around them. You will also find The Dun Cow Public House (0.7 miles south-west), St Giles Church (within half a mile south-west), Old Durham Gardens (0.7 miles south) and Durham Gilesgate Primary School (within half a mile north-east). The nearest railway station is Durham station, roughly 1.1 miles west. Further afield, we also cover the area around Kepier Hospital (under half a mile west) and The Gates Shopping Centre (1 mile west).
- Local facilities include Durham (1.2 miles west)
What we do, step by step
It’s a tidy, low-fuss visit. We agree the arrival time in advance, cover and mask the work area, then carry out the work, which normally takes a few hours, or most of a day for a full resurface. If we find something your photos didn’t show, we will explain it before carrying on.
- We check the tray is firmly supported and find the cause of any crack.
- The damaged area, or the entire tray, is cleaned and prepared.
- Chips and cracks are filled, reinforced and sanded level.
- We colour-match the repair, or spray a new finish across the whole tray.
- We leave it to cure; the shower is normally usable the day after.
Before we arrive
- Tell us about any previous repairs or coatings
- Have somewhere for us to park nearby if possible
- Clear toiletries, mats and anything else from around the area
Get a quote
Send us photos of the damage and one of the entire item, and tell us you’re in Gilesgate, and we will reply with a fixed quote.
Read more
What we’re called out for in Gilesgate
Stone resin trays are rigid, so they crack rather than bend when they sit on an uneven or poorly supported floor. Timber floors that move can cause it too.
The things customers typically mention when they call include:
- Damage from a refit or building work
- A cracked shower tray
- Damage around the waste
- Edge chips from dropped bottles
What to look for in a quote
- Who will actually do the work
- What happens if the damage is worse than the pictures show
- Whether the colour is mixed to match
- Whether the price is fixed and includes VAT
What we cannot put right
We’d rather lose a job than do one that won’t last, so here’s what a repair cannot put right:
- Leaking waste fittings
- A tray broken in more than one place
- A tray that moves underfoot
Not sure? Send pictures and we’ll give you a straight answer.
What we work on
- Enamelled steel
- Ceramic
- Acrylic
- Cast iron
- Stone resin
How to care for the repair
It’s all simple stuff:
- Do not ignore a tray that flexes
- Use a mild, non-abrasive cleaner
- Rinse the tray after each shower
- Avoid strong descalers and bleach
Keep an eye on the sealant, and replace it when it splits or goes black.
A small crack lets in a little water every time you shower, and over months that can rot the floor. An early repair is far cheaper than floor repairs.
Different materials, different repairs
Enamelled steel
Enamelled steel trays behave like steel baths. Chips can rust if they’re left, so early repairs help.
Acrylic
Acrylic is light and warm to the touch, but it relies on good support. Cracks are strengthened from behind before the front is finished.
Questions from Gilesgate
Will there be a smell?
There may be a mild smell during the work that clears as it cures.
Do you work in Gilesgate?
Yes. We cover the entire UK and come to Gilesgate and the rest of County Durham. Send pictures and we’ll quote, or call 0345 017 0787.
Will the price change on the day?
It’s rare, but if it happens we talk to you first. The price only changes if you agree.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
What happens after I send pictures?
You will get a fixed quote back, usually with dates to choose from. There is no obligation to book.
Can pets and children be at home?
On the day, the room should be kept clear of pets and children, so the repair isn’t disturbed while it cures.
Can a stained tray be refinished?
Yes. The whole tray can be resurfaced.
Is my repair covered?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
How we price shower tray repair
Prices start from £95. We charge the same across the UK, including Gilesgate. What changes the price is:
- The size and number of damaged areas
- Whether old repairs or coatings need taking off
- The material
- What kind of damage it is
We don’t add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from photos
A couple of clear pictures is all it takes. It helps if you send:
- A wider photo showing the whole shower tray
- Daylight if possible, and no flash reflection
- Any details about the material
- Whether it’s been repaired or coated before
Most customers in Gilesgate get their price from pictures. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
About our accreditations · Every repair comes with a one-year guarantee.
