Suffolk · England

Shower tray repair & resurfacing in Gillingham, Suffolk

Problem with your shower tray in Gillingham? We repair it in place, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • Chipped corners or rims
  • A cracked shower tray
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Gillingham

Why repair rather than replace?

Trays sit under the screen and tiles, so replacing one disturbs a lot around it. Repairing it avoids that disruption. Our shower tray repair starts from £95. We don’t add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why choose Surface Doctor in Gillingham

  • Work done at your home or business
  • Colour mixed on the day to match
  • CHAS and Constructionline accredited
  • One-year guarantee on every repair

Read our prices page.

Shower tray repair at your home in Gillingham

Every crack has a cause, and we find it first. A tray that moves needs its support sorting first, so the crack doesn’t come back. Our repair technicians work on cast iron, ceramic and stone resin, and the jobs we see most are cracks running from the waste and chips or cracks by the plughole.

We guarantee the work for a year. If something isn’t right in that time, we come back and put it right.

Where
Gillingham (NR34)
Region
Suffolk
Warranty
12 months on all our work
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

What happens on the day

From the moment we arrive, we keep the work contained to the one room. Surfaces nearby are masked off, the work takes a few hours, or most of a day for a full resurface, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We make sure the tray does not flex and look for the cause of any crack.
  2. We clean and prepare the damaged area or the entire tray.
  3. We fill and reinforce chips and cracks, then sand them flush.
  4. We colour-match the repair, or spray a new finish across the whole tray.
  5. Once cured, generally by the following day, you can use the shower.

Before we arrive

  • Move bottles, mats and clutter away from the area
  • Point us to the nearest place to park
  • Mention if the room is upstairs or in a flat

How to get a price

Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and you will get a fixed quote back. Quotes are free and you’re under no obligation.

Get a fixed price

Advice

Aftercare tips

Aftercare is simple, and it makes a real difference:

  • Use a mild, non-abrasive cleaner
  • Don’t ignore a tray that flexes
  • Reseal when the silicone splits or turns black
  • Keep harsh chemicals off the tray

Wait the full curing time before you shower. After that, mild cleaners and good ventilation are all it needs.

Don’t keep using a cracked tray. Water can get through to the floor and walls, and the damage below isn’t visible.

Honest limits

We won’t take on work that will not last, so these are the limits:

  • A tray that moves underfoot
  • Leaking waste fittings
  • Trays cracked in several places

Not sure? Send photos and we’ll give you a straight answer before you book.

Materials we repair

  • Cast iron
  • Ceramic
  • Stone resin
  • Enamelled steel
  • Acrylic

Gillingham and the surrounding area

Gillingham is about 7 miles west of Lowestoft, in Suffolk. Wherever you are in the NR34 postcode area, we carry out the work at your property. Our repair technicians cover all 731 towns and villages in Suffolk, from the larger towns to small villages.

Our visits in NR34 work the same way as everywhere else we cover. From The Street, Hemmant Way and King's Dam or a nearby road, a technician can come to you. If you are just outside Gillingham, we cover Dunburgh (1 mile south-west), Geldeston (1 mile west), Dockeney (2 miles west), Beccles (2 miles south-east) and Stockton (2 miles north-west). Larger places within reach include Lowestoft (7 miles east), Bungay (5 miles west), Halesworth (9 miles south), Carlton Colville (6 miles east), Kirkley (8 miles east) and Pakefield (8 miles east).

Landmarks near Gillingham

Locally, our jobs take us to homes close to Sir John Leman High School, Gillingham St Michael's Church of England Primary Academy and Swan Motel pub. The nearest railway station is Beccles station, about 1.3 miles south-east of the centre. Well-known places in the area include Beccles and District War Memorial Hospital (1.4 miles south-east) and Raveningham Motte (2.3 miles north-west). Not far away are Castle Marshes.

Map of Gillingham © OpenStreetMap contributors

Gillingham: your questions answered

Can you repair something that is been repaired before?

Generally, yes. Let us know what was used before.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Include photos of each item.

Can I get a quote without a visit?

Yes, almost always. Clear photos let us give you a fixed quote without visiting.

Is it OK to have pets in the house?

Keep pets and children away from the work area on the day.

Do you reseal the tray as well?

Yes. We can repair and reseal on the same visit.

Will there be a smell?

A little, depending on the job. Open windows and an extractor fan help, and it soon fades.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.

Can a cracked shower tray be repaired?

Frequently. If the tray moves, the support needs fixing first.

Prices and what affects them

Prices start from £95. We do not charge extra for travel to Gillingham. The price depends on:

  • How hard the colour is to match
  • Previous DIY repairs that have to come out
  • Where the damage is and how we get to it
  • What the surface is made of

Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access.

Quotes from your pictures

Photographing the damage takes a minute, and it saves a visit. Try to send:

  • A coin or ruler next to the damage for scale
  • One picture of the entire shower tray
  • The material, if you know it
  • Daylight if possible, and no flash reflection

You do not need a survey visit. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.

Landlords, agents and businesses in Gillingham

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Landlords, letting agents and housing providers in Gillingham use us as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

DIY repairs versus a professional job

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

What we’re called out for in Gillingham

Cracks frequently start at the waste, where the tray is cut and the fitting is tightened.

People generally call us when they notice something like this:

  • Chips caused during fitting
  • Staining and dullness across the tray
  • Cracks running from the waste
  • A tray that creaks or moves underfoot

Before you book anyone

  • How changes to the job are handled
  • The length of the guarantee and what it covers
  • How to look after the finish
  • When it can be used again

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.