Monmouthshire · Wales

Shower Tray Repair in Gwernesney

Shower tray repair across Gwernesney and nearby, usually in one visit.

  • Repairs from £95
  • Chips or cracks by the plughole
  • A tray that creaks or moves underfoot
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair near Gwernesney

FAQs for Gwernesney

Is the work guaranteed?

All our work carries a one-year guarantee. We will explain what it covers when we quote.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

Is a repair better than a new one?

Usually, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.

What happens after I send pictures?

We look at the pictures and reply with a fixed price and some dates. If we need another angle, we will ask.

How soon can you come?

It depends on the time of year and where you are. We will offer you dates when we send your quote.

How do I book?

Photos of the damage, a picture of the entire shower tray and your postcode. After that, we just agree a date.

Are there extra charges for Gwernesney?

We do not add a call-out fee. Your fixed price includes everything.

Do you do work for letting agents?

We do, regularly. We can quote for several properties together and work between tenancies.

Shower tray repair at your home in Gwernesney

Before repairing a crack, we find out why it happened. If the tray moves, the support is fixed or flagged before we repair it, so the crack doesn’t come back. If you’re dealing with a damaged area around the waste and staining and dullness across the tray, we can generally put it right.

Every job is backed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work.

Area
Gwernesney (NP15)
County
Monmouthshire
Cover
A year, on every repair
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Page updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

Prices and what affects them

Prices start from £95. We give every job a fixed quote from pictures. These are the things that affect it:

  • Unusual colours or finishes
  • How many items we do on one visit
  • The material
  • How much damage there is

No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.

Send photos for a quote

We price nearly every job from photos. This is what we need:

  • A picture taken from further back
  • What it’s made of, if you know
  • One sharp close-up of the damage
  • A coin beside the damage so we can judge size

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we’ll come back with a fixed figure.

How the visit works

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job usually takes a few hours, or most of the day to resurface the whole tray. We tidy up before we leave and tell you when it’s ready to use.

  1. We make sure the tray does not flex and look for the cause of any crack.
  2. We clean and prepare the damaged area or the entire tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We colour-match the repair, or spray a new finish across the whole tray.
  5. We leave it to cure; the shower is generally usable the following day.

Before we arrive

  • Clear the area around the damage
  • Have somewhere for us to park nearby if possible
  • Let us know about parking or access

Ask for a price

There’s no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Related advice

Different materials, different repairs

Ceramic

Ceramic trays are hard and glossy. They chip and crack from impact, and we match the gloss when we repair them.

Enamelled steel

Steel trays have an enamel surface like a steel bath. Exposed metal can rust, so it’s worth repairing early.

Our work in Gwernesney

Gwernesney is about 8 miles east of Pontypool, in Monmouthshire. We agree a date that works for you, and we’ll give you an arrival time in advance, so you are not left waiting in all day. Our technicians cover 115 places in Monmouthshire. Our jobs stretch from Gwernesney to Birmingham (66 miles away).

All of NP15 is within our area, from the main roads to the quietest streets. We also cover the places around Gwernesney: Slough (1 mile north-west), Llangwm (1 mile south-east), Gwehelog Common (2 miles north-west), Llantrisant Fawr (2 miles south) and Usk (2 miles west). Further out, we also cover Chepstow (9 miles south-east), Abergavenny (11 miles north-west), Monmouth (9 miles north-east), Cil-y-coed (9 miles south-east), Pen-y-pound (11 miles north-west) and Bulwark (9 miles south-east).

Local landmarks in Gwernesney

Our customers here include homes close to The Lodge by Cefn Tilla pub and Church of St Michael and All Angels, among other places. Nearby you’ll also find Model Farm Folk Museum and Craft Centre (2.3 miles south-east) and Rockfield Farm Motte (0.7 miles south-east). Green spaces nearby include Pen Ty-Wilson.

Map of Gwernesney © OpenStreetMap contributors

Can I fix it myself?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

For landlords and businesses

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

We work for landlords, letting agents and housing providers in Gwernesney as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Aftercare tips

Looking after the surface is easy, and it makes a real difference:

  • Stick to gentle cleaners
  • Store bottles off the tray
  • Give the tray a quick rinse after use
  • Replace failing sealant promptly

Keep scourers and harsh chemicals off the tray. Warm water and a mild detergent is enough.

Act on split sealant early. It lets water behind the tray and can damage the floor below.

What we are called out for in Gwernesney

Most chips come from things dropped in the shower, typically on the edges or near the plughole.

It’s worth getting a quote if you see:

  • A damaged area around the waste
  • Scuffs and light scratches
  • A tray that looks tired however much you clean it
  • Chipped corners or rims

Questions to ask before you book

  • The length of the guarantee and what it covers
  • What preparation is included
  • What protection goes down before work starts
  • Aftercare advice

How to compare quotes

When a repair is not the answer

It helps to know what we can’t do:

  • Trays cracked in several places
  • Plumbing leaks under the tray
  • Water damage to the floor beneath the tray

Send us pictures and we will tell you honestly.

Surfaces we repair

  • Ceramic
  • Acrylic
  • Cast iron
  • Enamelled steel
  • Stone resin
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.