Newcastle upon Tyne · England

Shower tray repair & resurfacing in Heaton, Newcastle upon Tyne

Shower tray repair for Heaton, without a refit. Send us pictures for a fixed quote, then book a visit.

  • Repairs from £95
  • Scuffs and light scratches
  • Damage around the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair near Heaton

How we price shower tray repair

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • The type of damage
  • Whether we combine several jobs
  • Where the damage is and how we get to it
  • How hard the colour is to match

Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Quotes from your pictures

Before you send pictures, these tips help us give you a firm price:

  • A clear, close picture of the problem area
  • The postcode, so we can plan the visit
  • What it’s made of, if you know
  • A wider photo showing the whole shower tray

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we’ll come back with a fixed figure.

Shower tray repair in Heaton without replacing anything

The first thing we do is check the tray: a tray that moves needs its support sorted first, otherwise any crack returns. We will explain what we find. We regularly repair acrylic, cast iron and enamelled steel, and people most often call us about chips caused during fitting and cracks running from the waste.

All our work is covered by our one-year guarantee, wherever you are in Newcastle upon Tyne.

Before and after: an old shower tray refinished by Surface Doctor
Where
Heaton (NE6, NE7, NE2)
Area hub
Newcastle upon Tyne
Cover
12 months on all our work
Quote
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Last updated
23 October 2026

How the visit works

Once we are through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the work takes a few hours, or most of a day for a full resurface, and we finish by cleaning up and talking you through the result.

  1. We check the tray for movement first.
  2. The damaged area is cleaned and opened up.
  3. Cracks are reinforced and the damage filled.
  4. We shape the repair, match the colour and finish it.
  5. We leave it to cure, normally until the following day.

Getting ready for the visit

  • Tell us about parking, stairs or access
  • Avoid using the area for a few hours before we arrive
  • Have somewhere for us to park nearby if possible

Get a quote

You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Get a free quote

Related advice

Heaton and the surrounding area

Heaton is about 2 miles west of Wallsend, in Newcastle upon Tyne. Wherever you are in the NE6 postcode area, we come to you. Heaton is one of 63 towns and villages in Newcastle upon Tyne where we work.

Our visits in NE6, NE7 and NE2 work the same way as everywhere else we cover. From Coast Road, Heaton Road and Redcar Road or a nearby road, we can come to you. You will find Heaton on the A188 and A193, which makes it straightforward to reach. Close by, we cover Cochrane Park (1 mile north), Cradlewell (1 mile west), Walkergate (1 mile south-east), Shieldfield (1 mile south-west) and Walker (1 mile south-east). Further out, we also cover Bensham (3 miles south-west), Carr Hill (3 miles south), Denton (5 miles west), Slatyford (4 miles west), Low Fell (4 miles south) and Deckham (3 miles south).

What’s near Heaton

Around Heaton, we work in homes near Benfield School, Newcastle University Library and Ravenswood Primary School. Other local landmarks include Church of St Gabriel and Hall Attached (within half a mile west), Walker Riverside Academy (1.3 miles east), Castle Leazes (1.7 miles west) and Corner House (within half a mile north-west). The closest station to Heaton is Manors station, about 1.6 miles south-west of the centre. Nearby you will also find Newcastle upon Tyne Castle (1.9 miles south-west) and Walkergate Park Hospital (0.6 miles east). The countryside around Heaton includes Bent Hill and Havannah Nature Reserve.

  • Local facilities include North Heaton (0.7 miles north-west)
Map of Heaton © OpenStreetMap contributors

Aftercare tips

How the surface is treated afterwards matters. Here’s what we suggest:

  • Replace failing sealant promptly
  • Do not use strong acids or bleach
  • Report any creaking or movement early
  • Don’t stand heavy bottles on the tray

Store heavy bottles on a shelf, not on the tray, to avoid chips.

A tray that moves underfoot needs looking at, before it cracks.

What your shower tray is made of matters

Acrylic

Acrylic-capped trays are lighter, so a firm base is essential. We repair cracks and scratches.

Enamelled steel

Enamelled steel trays behave like steel baths. Chips can rust if they’re left, so it’s worth repairing early.

FAQs for Heaton

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can you redo someone else’s repair?

Yes, we often do. It can add a little time, which we include in the quote.

Can tenants book a repair?

Yes. Check with your landlord; we can send the quote to them too.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

Can I add another job to the visit?

Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.

How long before I can shower?

You will get the exact time when we finish.

Do you redo the sealant?

Yes. Add it to your quote and we will do both on one visit.

Can you resurface a whole tray?

Yes. The whole tray can be resurfaced without removing it.

Should I try a DIY kit first?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

Should you replace it?

If the tray is solid and the crack hasn’t let water spread, repair is usually best. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Repairs from £95, with every job priced individually. Our prices are the same across the UK, with no extra for Heaton. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why us?

  • Dust sheets down, tidy finish
  • Free fixed quotes from pictures
  • We come to you, anywhere in the UK
  • Honest advice, even when it means no job

Take a look at our full price list.

Signs you need shower tray repair in Heaton

On timber floors, movement can crack a tray, particularly if it wasn’t fully bedded. On solid floors, cracks usually point to an uneven base.

Customers generally contact us about:

  • Scratches in the surface
  • Chips on the edges
  • Staining and dullness across the tray
  • Movement when you stand on it

What to look for in a quote

  • What happens if they find more damage
  • The length of the guarantee and what it covers
  • How your room will be protected
  • Whether cleaning and preparation are in the price

Choosing a repair company

When we’d advise against a repair

In fairness, there are a few things a repair will not fix:

  • Leaking waste fittings
  • Water damage to the floor beneath the tray
  • Movement caused by a poor base, until the support is fixed

Send us photos and we’ll tell you honestly before booking.

Surfaces we repair

  • Acrylic
  • Ceramic
  • Stone resin
  • Cast iron
  • Enamelled steel
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.