County Durham · England

Shower tray repair & resurfacing in Hett, County Durham

Shower tray chip, crack and scratch repairs and resurfacing at your home in Hett, with a one-year guarantee on every repair.

  • Repairs from £95
  • Scuffs and light scratches
  • A cracked shower tray
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in Hett

Shower tray repair in Hett, done in place

In most cases, a damaged tray can be repaired where it is, from chipped edges to cracks across the floor of the tray. The colour and finish are matched. If you are dealing with movement when you stand on it and a dull, stained or worn surface, we can help, whatever the material.

Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back.

Discoloured square shower tray restored with a new white finish
Where
Hett (DH6)
Region
County Durham
Cover
One year on every repair
Price
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Last updated
23 October 2026

How to look after the repair

It’s all simple stuff, just a few sensible habits:

  • Stick to gentle cleaners
  • Don’t use strong acids or bleach
  • Keep heavy bottles on a shelf
  • Replace failing sealant promptly

Avoid abrasive pads and strong descalers. A soft cloth and washing-up liquid do the job.

If the tray creaks or moves, get it checked, before it cracks or gets worse.

Hett questions

Can I keep using a cracked tray?

It’s best to stop using it until it’s checked, because water may be getting underneath.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

How do I book?

Some photos, your postcode and how to reach you. On the day, access to the room.

Is the work guaranteed?

Every repair comes with a one-year guarantee. We’ll explain what it covers when we quote.

How soon can you come?

We’ll give you dates with your quote. Tell us if you need it done quickly.

How do I get a price for shower tray repair in Hett?

Prices start from £95. Every job gets a fixed price based on photos of the damage. Send a close-up of the damage and a wider photo with your DH6 postcode.

What happens after I send pictures?

We look at the photos and reply with a fixed price and some dates. If we need another angle, we’ll ask.

Do you work for landlords and businesses?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Where we work around Hett

Hett is about 2 miles north-east of Spennymoor, in County Durham. Our technicians come to customers in Hett, so you do not need to take anything anywhere. Our repair technicians cover all 329 towns and villages across County Durham, from the larger towns to small villages. Our jobs stretch from Hett to Newcastle upon Tyne (19 miles away).

Jobs in DH6 work the same way as everywhere else we cover. We regularly work on streets such as West Street, East Street and Hett Lane. If you are just outside Hett, we cover Croxdale (1 mile west), Sunderland Bridge (1 mile north-west), Thinford (1 mile south), Tudhoe (1 mile south-west) and Tursdale (2 miles east). Within a short drive, we also cover Durham (4 miles north), Consett (14 miles north-west), Newton Aycliffe (7 miles south), Bishop Auckland (7 miles south-west), Seaham (12 miles north-east) and Chester-le-Street (9 miles north).

What’s near Hett

We visit homes around Tudhoe Colliery Primary School and Church of St Bartholomew, among other places. The closest station to Hett is Durham station, about 3.9 miles north of the centre. Well-known places in the area include Durham University (2.8 miles north) and Sherburn Hospital (3.5 miles north-east).

Map of Hett © OpenStreetMap contributors

The process

When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. Expect it to take a few hours, or most of the day to resurface the whole tray. We tidy up before we leave and tell you when it’s ready to use.

  1. The surrounding area is sheeted and masked.
  2. Any sealant in the way is cut out.
  3. The tray is cleaned, keyed and repaired.
  4. The surface is refinished to match.
  5. We clean up and give you the curing time.

How to prepare

  • Keep pets and children out of the room while we work
  • Open a window if you can
  • Clear the area around the damage

How to get a price

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Get a fixed price

Read more

Work for landlords and builders

Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.

For anyone letting property in or around Hett, we can repair and quote for several addresses together. Just send pictures for each address and we will price them together.

What your shower tray is made of matters

Acrylic

Acrylic is light and warm to the touch, but it needs firm support underneath. Repairs to cracks are reinforced from the back.

Ceramic

Ceramic gives a hard, high-gloss surface. They chip and crack from impact, and the repair is polished to match the shine.

Common problems we fix in Hett

Most chips come from things dropped in the shower, normally along the edges or by the waste.

Most people get in touch when they notice something like this:

  • A crack across the base
  • Damage from a refit or building work
  • Scuffs and light scratches
  • Chips or cracks by the plughole

Before booking anyone

  • Who turns up on the day
  • Whether the price is fixed and includes VAT
  • What aftercare is recommended
  • What prep work is covered

Our hiring checklist

When we would advise against a repair

We would rather lose a job than do one that won’t last, so these are the limits:

  • Plumbing leaks under the tray
  • Damage below the tray that needs a builder
  • Trays cracked in several places

Not sure? Send photos and we’ll give you a straight answer.

Surfaces we repair

  • Stone resin
  • Cast iron
  • Acrylic
  • Ceramic
  • Enamelled steel

DIY repairs versus a professional job

If you are set on a kit, follow its instructions closely, and don’t use it until it has fully cured. If it fails, we can still put it right.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

How we price shower tray repair

Prices start from £95. You’ll know the full cost before you book. We look at:

  • Whether we combine several jobs
  • What kind of damage it is
  • Any earlier repairs that need removing first
  • The colour and finish to match

Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send photos and we’ll give you the exact figure.

Getting a price from pictures

Before you send pictures, a few simple things make all the difference:

  • One sharp close-up of the damage
  • Any details about the material
  • Something in shot to show the size
  • Good light, ideally daylight, without flash glare

Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the whole shower tray, we can give you a fixed price.

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