Medway · England

Shower Tray Repair in Lower Upnor

Our technicians come to Lower Upnor for shower tray chip, crack and scratch repairs and resurfacing. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Damage from a refit or building work
  • Movement when you stand on it
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Lower Upnor

Shower tray repair in Lower Upnor, done in place

Every crack has a cause, and we find it first. If the tray moves, the support is fixed or flagged before we repair it, so the crack doesn’t come back. We work on cast iron, enamelled steel and stone resin, and people most often call us about movement when you stand on it and chips or cracks by the plughole.

We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it.

Before and after: an old shower tray refinished by Surface Doctor
Area
Lower Upnor (ME2)
Region
Medway
Warranty
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Page updated
23 October 2026

Lower Upnor and the surrounding area

Lower Upnor is about 2 miles north-east of Rochester, in Medway. Our repair technicians come to homes and businesses in Lower Upnor, so nothing has to leave your home. Lower Upnor is one of 68 towns and villages in Medway where we work. Our jobs stretch from Lower Upnor to London (about 27 miles away).

Postcode districts we cover here: ME2. Whether you live on Galleon Way, Cutter Close and Schooner Walk or anywhere nearby, a technician can come to you. We also cover the places around Lower Upnor: Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). Larger places within reach include Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (5 miles south-east).

Landmarks near Lower Upnor

We visit homes around The Ship pub, Former Ordnance Store At Chatham Gun Wharf and Chattenden Primary School and the streets around them. Other local landmarks include Waterfront University Technical College (1.3 miles south-east), St Philip & St James (less than half a mile south-west), Lower Lines Park (1.3 miles south-east) and The Hundred of Hoo Academy (1.2 miles north-east). The closest station to Lower Upnor is Strood station, roughly 1.6 miles south-west of the centre. Nearby you’ll also find Huguenot Museum (1.8 miles south-west) and City of Rochester-upon-Medway (1.8 miles south-west). Open spaces near Lower Upnor include Rede Common and Gad's Hill.

Map of Lower Upnor © OpenStreetMap contributors

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams in Medway and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

For anyone letting property in or around Lower Upnor, we will quote for several properties at once. Just send pictures for each address and we will come back with a combined price.

When to call us in Lower Upnor

Cracks frequently start at the waste, because that is where the tray is weakest and the fitting puts pressure on it.

Signs it’s time to call us include:

  • Edge chips from dropped bottles
  • Snagging damage in a new bathroom
  • A damaged area around the waste
  • Scratches from cleaning or grit

Before booking anyone

  • Whether the colour is mixed to match
  • Is the price fixed, and does it include VAT?
  • How long the guarantee is and what it covers
  • How soon you can use it again

Choosing a repair company

Keeping it looking good

How the surface is treated afterwards matters:

  • Avoid strong descalers and bleach
  • Do not stand heavy bottles on the tray
  • Use a mild, non-abrasive cleaner
  • Report any creaking or movement early

Keep an eye on the sealant, and replace it when it splits or goes black.

Failed sealant around a tray should be replaced quickly. Water gets behind and under the tray and can cause damage underneath.

Why repair rather than replace?

A new shower tray normally involves taking out the enclosure and tiles, preparing a new base and tiling again. Repairing or resurfacing the tray keeps all of that in place. Repairs from £95, with every job priced individually. Set against the cost of replacement, repairing generally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why book with us

  • A year’s guarantee on all work
  • Rooms protected and left tidy
  • One visit for most repairs
  • Same prices wherever you are

Take a look at our prices page.

Lower Upnor: your questions answered

Is there any odour?

There can be some smell while we work, so we ventilate the room. It fades as everything cures.

Can you quote from photos?

In nearly every case. We only ask to see it in person if the pictures can’t show what we need.

Is my repair covered?

All our work carries a one-year guarantee. Ask us what it covers when you get your quote.

What happens after I send pictures?

We check the damage, the material and your postcode, then reply with a quote and the next dates we have.

When can you do it?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

When can I use the shower again?

You’ll get the exact time when we finish, typically the following day.

How do I get a price for shower tray repair in Lower Upnor?

Repairs from £95. The exact price depends on the damage, so we quote from photos. You will get a fixed figure before booking.

It’s been repaired before. Can you still fix it?

Most of the time. Tell us what was done before.

Materials and what they mean for the repair

Ceramic

Ceramic gives a hard, high-gloss surface. Impacts can chip or crack them, and we match the gloss when we repair them.

Stone resin

Stone resin trays are popular because they’re rigid and low-profile. They need a flat, solid base, and repairs are matched to the gel coat.

Honest limits

Some problems need a builder, plumber or fitter rather than us:

  • A tray that moves underfoot
  • Damage below the tray that needs a builder
  • A tray broken in more than one place

If in doubt, send pictures and we’ll say what we think.

What we work on

  • Enamelled steel
  • Cast iron
  • Stone resin
  • Acrylic
  • Ceramic

What affects the price in Lower Upnor

Prices start from £95. A fixed quote means you know the cost before booking. We take into account:

  • Unusual colours or finishes
  • How much damage there is
  • Access to the area
  • Whether old repairs or coatings need taking off

Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and doing several items at once reduces it.

Getting a price from pictures

Good photos mean an accurate price. Here’s what we find most useful:

  • The postcode, so we can plan the visit
  • The material, if you know it
  • A clear, close picture of the problem area
  • Good light, ideally daylight, without flash glare

Email us photos of the damage and a wider shot of the whole item, and tell us you are in Lower Upnor, and we’ll come back with a fixed quote.

The process

Arrival times are agreed in advance, so you are not left guessing. Once we’re there, the work takes a few hours, or most of a day for a full resurface in most cases. The room is left tidy.

  1. The surrounding area is sheeted and masked.
  2. Any sealant in the way is cut out.
  3. The tray is cleaned, keyed and repaired.
  4. We refinish the surface to match the tray.
  5. We clean up and give you the curing time.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Tell us about any previous repairs or coatings
  • Mention any parking restrictions or tricky access

Getting a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the shower tray, add your postcode and send them over. What comes back is a fixed quote, not a guess.

Send pictures for a quote

Related advice

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