County Durham · England

Shower Tray Repair in Neville's Cross

Our repair technicians come to Neville's Cross for shower tray chip, crack and scratch repairs and resurfacing. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Chips on the edges
  • A damaged area around the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Book shower tray repair in Neville's Cross

How we handle shower tray repair in Neville's Cross

A cracked or chipped shower tray doesn’t always need replacing. If it’s firmly supported, we can repair it where it is, saving you the cost and mess of a new one. If you’re dealing with scratches in the surface and chips caused during fitting, we can help, on enamelled steel, stone resin and cast iron alike.

A one-year guarantee comes with the work, just as it does everywhere we cover.

Where
Neville's Cross (DH1, DH7)
County
County Durham
Cover
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026
Discoloured square shower tray restored with a new white finish

When a repair isn’t the answer

Before booking, it’s worth knowing the limits:

  • Rotten or damaged flooring underneath
  • Plumbing leaks under the tray
  • A tray that moves underfoot

Not sure? Send photos and we’ll give you a straight answer.

Materials we repair

  • Acrylic
  • Cast iron
  • Stone resin
  • Enamelled steel
  • Ceramic

Questions from Neville's Cross

Can you price it without visiting?

Yes, almost always. Clear pictures let us give you a fixed quote without visiting.

Are there extra charges for Neville's Cross?

There is no separate call-out charge. Your fixed quote includes everything.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Send pictures of everything together and we’ll quote them together.

Do you cover Neville's Cross?

Yes. We work across the UK and come to Neville's Cross and the rest of County Durham. Send photos and we’ll quote, or call 0345 017 0787.

Can you make an old tray look new?

Yes. The entire tray can be resurfaced without removing it.

Will there be a smell?

It depends on the job, but frequently a little. Ventilation keeps it to a minimum, and it soon fades.

Can you replace the silicone at the same time?

Yes, if you’d like us to. After a repair is a good time to reseal.

How to look after the repair

A little care keeps the finish looking good. Our advice:

  • Give the tray a quick rinse after use
  • Keep the bathroom well ventilated
  • Don’t use strong acids or bleach
  • Report any creaking or movement early

Give the repair its full curing time before showering. After that, mild cleaners and good ventilation are all it needs.

Every shower forces a little water into a crack, and over months that can rot the floor. Getting it repaired quickly is much cheaper than fixing a floor.

Work for landlords and builders

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Where we work around Neville's Cross

Neville's Cross is about 1 mile south-west of Durham, in County Durham. We visit homes and businesses in Neville's Cross and nearby villages, so you don’t need to take anything anywhere. We cover 329 places in County Durham, from the larger towns to small villages. We work right across the region, from Neville's Cross to Newcastle upon Tyne (15 miles away).

All of DH1 and DH7 is within our area, from the main roads to the quietest streets. Local streets include Clay Lane, The Avenue and Blind Lane. Close by, we cover Lowes Barn (1 mile south), Crossgate (1 mile north-east), Elvet (1 mile east), Durham (1 mile north-east) and Houghall (1 mile south-east). Within a short drive, we also cover Consett (11 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (9 miles south), Spennymoor (5 miles south), Seaham (11 miles north-east) and Chester-le-Street (6 miles north).

Near you in Neville's Cross

Our clients here include homes close to Chorister School, Old Durham Gardens and Neville's Cross Primary School and the streets around them. Also close by are Durham University Library and Collections (0.9 miles east), Michelangelo pub (within half a mile south), St John's Neville's Cross (within half a mile east) and Durham Johnston Comprehensive School (0.5 miles north). The closest station to Neville's Cross is Durham station, about 0.8 miles north-east. Other landmarks nearby include Durham Castle (0.8 miles east) and Durham Cathedral Museum (0.7 miles east).

  • Parks and local facilities nearby include Durham (0.9 miles north-east)
Map of Neville's Cross © OpenStreetMap contributors

Common problems we fix in Neville's Cross

Most cracked trays are trays that flex: without a solid, level base underneath, it flexes each time someone stands on it. Dropped bottles cause most chips.

Signs it’s time to call us include:

  • Damage around the waste
  • A tray that looks tired however much you clean it
  • Snagging damage in a new bathroom
  • A tray that flexes

Comparing quotes

  • Whether the colour is mixed to match
  • What protection goes down before work starts
  • Whether a trained technician does the job
  • How soon you can use it again

How to compare quotes

Repair or replace in Neville's Cross?

When the tray is firm and dry underneath, repair is the obvious choice. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Repairs from £95, with every job priced individually. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.

Why us?

  • CHAS and Constructionline accredited
  • Honest advice, even when it means no job
  • No need to remove anything
  • Dust sheets down, tidy finish

Read our full price list.

The process

On the day itself, there’s little for you to do. Let us in and show us the room, and we will take it from there. The job generally runs to a few hours for a repair, longer for a full resurface, including clearing up.

  1. We check the tray is firmly supported and find the cause of any crack.
  2. We clean and prepare the damaged area or the entire tray.
  3. We fill and reinforce chips and cracks, then sand them flush.
  4. We match the colour, or refinish the full tray.
  5. The tray is left to cure and can generally be used the day after.

Getting ready for the visit

  • Open a window if you can
  • Tell us about any previous repairs or coatings
  • Keep pets and children out of the room while we work

Getting a price

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

Send photos for a quote

Advice

Prices and what affects them

Prices start from £95. Prices are worked out job by job, from your photos. The main factors are:

  • What kind of damage it is
  • How much damage there is
  • Unusual colours or finishes
  • Any earlier repairs that need removing first

What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your pictures, so there are no surprises on the day.

Quotes from your pictures

We price nearly every job from photos. This is what we need:

  • Whether it’s been repaired or coated before
  • Daylight if possible, and no flash reflection
  • A wider photo showing the entire shower tray
  • The postcode, so we can plan the visit

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we’ll reply with a fixed price. Quotes are free and no obligation.

Different materials, different repairs

Ceramic

Ceramic gives a hard, high-gloss surface. They chip and crack from impact, and we match the gloss when we repair them.

Stone resin

Stone resin trays are popular because they’re rigid and low-profile. They need a flat, solid base, and we match repairs to the surface finish.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.