County Durham · England
Shower Tray Repair in New Coundon
Fixed-price shower tray repair in New Coundon and the surrounding area, normally in one visit and guaranteed for a year.
- Repairs from £95
- A crack across the base
- A tray that flexes
Shower tray repair at your home in New Coundon
In most cases, a damaged tray can be repaired where it is, from a chip by the waste to a crack across the base. We match the colour and finish so the repair blends in. We’re often asked to fix chips or cracks by the plughole and movement when you stand on it, across ceramic, acrylic and enamelled steel.
All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work.
- Location
- New Coundon (DL14)
- Area hub
- County Durham
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
What your shower tray is made of matters
Stone resin
Stone resin is a dense, rigid material with a smooth gel coat. They crack if the base isn’t fully supported, and chips are filled and matched to the surface.
Enamelled steel
Enamelled steel trays behave like steel baths. Exposed metal can rust, so early repairs help.
How we price shower tray repair
Repairs from £95. There is no charge for travel to New Coundon. The price depends on:
- How easy the damage is to reach
- Doing more than one item at once
- The type of damage
- The material and finish
The price depends on the type and amount of damage, what it’s made of and how many items we do on one visit. You get a fixed quote from your pictures, so there are no surprises on the day.
Quotes from your pictures
The better the pictures, the more accurate the price. Here’s what we find most useful:
- A wider photo showing the entire shower tray
- Something in shot to show the size
- One sharp close-up of the damage
- Whether it’s been repaired or coated before
No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.
Keeping it looking good
A little care keeps the finish looking good. Our advice:
- Don’t use strong acids or bleach
- Rinse the tray after each shower
- Get a moving tray checked
- Check the seal every few months
Keep an eye on the sealant, and replace it when it splits or goes black.
Don’t keep using a cracked tray. Water may be getting under the tray, where it causes damage you cannot see.
Common problems we fix in New Coundon
Stone resin trays are rigid, so they crack rather than bend when they sit on an uneven or poorly supported floor. Movement in a timber floor has the same effect.
Customers normally contact us about:
- A dull, stained or worn surface
- Edge chips from dropped bottles
- A tray that creaks or moves underfoot
- Chips caused during fitting
What your quote should include
- Whether cleaning and preparation are in the price
- Whether they match the colour on site
- What happens if the damage is worse than the pictures show
- Whether there are any call-out or travel charges
Also near New Coundon
More services for New Coundon
What we can’t put right
Before booking, it’s worth knowing the limits too:
- Multiple cracks across the tray
- A tray that moves underfoot
- Leaking waste fittings
Send us pictures and we will tell you honestly.
Surfaces we repair
- Stone resin
- Enamelled steel
- Ceramic
- Cast iron
- Acrylic
Our work in New Coundon
New Coundon is about 2 miles north-east of Bishop Auckland, in County Durham. Customers in New Coundon get the same service as everywhere else we cover: a fixed quote from your pictures, and a technician at your door on the day. New Coundon is one of 329 towns and villages in County Durham we cover. Our jobs stretch from New Coundon to Newcastle upon Tyne (22 miles away).
All of DL14 is within our area. From Durham Road, Hazlebank and West Park or a nearby road, we can come to you. Neighbouring places we cover include Coundongate (1 mile south-west), Coundon (1 mile south-east), Grange Hill (1 mile south-east), Auckland Park (1 mile south) and Leeholme (1 mile east). We also work in nearby towns such as Durham (9 miles north), Consett (15 miles north-west), Newton Aycliffe (4 miles south-east), Spennymoor (3 miles north-east), Chester-le-Street (13 miles north) and Peterlee (14 miles north-east).
Landmarks near New Coundon
Our clients here include homes close to King James I Academy, Church of St James and The Miners Arms. Also close by are Victoria Lane Academy (0.8 miles east) and Auckland Castle Park (0.8 miles west). The nearest railway station is Bishop Auckland station, about 1.4 miles south-west. Further afield, we also cover the area around Bishop Auckland Hospital (1.4 miles south-west) and Auckland Castle (0.9 miles west).
Your questions about shower tray repair in New Coundon
Is there a call-out fee?
There is no separate call-out charge. The fixed price covers the visit and the work.
Can you quote from pictures?
Usually, yes. A close-up and a wider photo are enough to give a fixed quote.
Do I need to be at home?
Yes. We need access to the room while we work, at a time we agree with you.
What information do you need?
Some pictures, your postcode and how to reach you. On the day, access to the room.
Is a cracked tray repairable?
Typically, if the tray is firmly supported. The crack is reinforced, filled and refinished.
Is the work guaranteed?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Will there be a smell?
There can be some smell while we work, so we ventilate the room. It fades as everything cures.
What does shower tray repair cost?
Prices start from £95. We give a fixed price from your pictures. Send a close-up and a picture of the entire item with your DL14 postcode.
Should you replace it?
If the tray is solid and the crack hasn’t let water spread, repair is typically best. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Our shower tray repair starts from £95. No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
Why choose Surface Doctor in New Coundon
- No extra charge for your area
- We’ll tell you if it’s not worth repairing
- Everything repaired in place
- Repair technicians who travel to you, UK-wide
Take a look at our full price list.
For landlords and businesses
Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.
We work for landlords, letting agents and housing providers in New Coundon as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
How it works
Visits start with a quick look at the job together, so there are no surprises. Then the area is sheeted and masked and the work begins. You can expect it to take a few hours for a repair, longer for a full resurface, and we will tell you if anything changes.
- We protect the floor and the enclosure.
- Old sealant is removed if it’s in the way.
- We clean and key the tray, then repair the damage.
- The surface is refinished to match.
- We tidy up and tell you when you can shower.
Preparing for the visit
- Mention any parking restrictions or tricky access
- Clear the area around the damage
- Keep children and pets away from the room on the day
Getting a price
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed price the same day in most cases.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
