County Durham · England
Shower tray repair & resurfacing in New Town, County Durham
Shower tray repair across New Town and nearby, done in a single visit in most cases and guaranteed for a year.
- Repairs from £95
- A tray that flexes
- Snagging damage in a new bathroom
How we handle shower tray repair in New Town
You do not always need a new tray. If it’s solid underneath, it can usually be repaired in place, which is far less work than a replacement. Our technicians work on stone resin, cast iron and enamelled steel, and the jobs we see most are a cracked shower tray and damage around the waste.
Big or small, it’s backed by a one-year guarantee.
- Where
- New Town (DL16)
- Region
- County Durham
- Warranty
- One year on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
What a repair cannot fix
Some problems need a builder, plumber or fitter rather than us:
- Multiple cracks across the tray
- Plumbing leaks under the tray
- Water damage to the floor beneath the tray
If in doubt, send photos and we’ll say what we think.
What we work on
- Cast iron
- Enamelled steel
- Stone resin
- Ceramic
- Acrylic
Can I fix it myself?
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.
What shower tray repair costs
Prices start from £95. We don’t charge extra for travel to New Town. The price depends on:
- The material and finish
- Whether old repairs or coatings need taking off
- Whether we combine several jobs
- The colour and finish to match
Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.
How to get a fixed price
When you take your photos, these tips help us give you a firm price:
- Whether it’s been repaired or coated before
- A clear, close picture of the problem area
- A photo taken from further back
- Something in shot to show the size
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole shower tray, we can give you a fixed price without visiting.
Landlord and trade work in New Town
Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip.
Letting agents often send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
FAQs for New Town
Are you a vetted contractor?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
What do you need from me?
A close-up, a wider photo and your postcode. After that, we just agree a date.
Will it make a mess?
No. The work area is masked and covered, and we leave the room clean.
Is repairing better than replacing?
Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.
Can tenants book a repair?
Yes. Ask your landlord first, and we can send them the quote if that helps.
Is there a call-out fee?
We don’t add a call-out fee. The fixed quote covers the visit and the work.
What if the damage is worse than the photos show?
Your quote covers the damage in the photos. Anything extra is discussed before we begin.
What does shower tray repair cost?
Repairs from £95. Because every job differs, we price from pictures. You will get a fixed figure before you book.
Materials and what they mean for the repair
Enamelled steel
Enamelled steel trays behave like steel baths. Exposed metal can rust, so it’s worth repairing early.
Stone resin
Stone resin trays are heavy and rigid with a gel-coat finish. Poor support underneath leads to cracks, and chips can be filled and matched.
Repair or replace: which is better?
Replacing a tray typically means refitting the screen, retiling and resealing. Repairing it avoids all of that, at a fraction of the cost. Repairs from £95, with every job priced individually. There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Why us?
- Straight answers about what a repair can do
- Free fixed quotes from pictures
- Everything repaired in place
- Same prices wherever you are
See our pricing.
Places near New Town
Also in New Town
What we do, step by step
We turn up when we said we would, introduces themselves and looks over the damage before anything else. Dust sheets and masking tape go down before we open a single tin. The work itself takes a few hours, or most of a day for a full resurface, and we leave the room as we found it.
- We check the tray for movement first.
- We clean the damage and open it up so the repair can bond.
- We reinforce any crack and fill the damage.
- The repair is shaped, colour matched and finished.
- We leave it to cure, normally until the following day.
Preparing for the visit
- Tell us if there are stairs or a lift
- Ensure the area is dry
- Tell us about any previous repairs or coatings
Get a quote
Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and we will reply with a fixed quote. There’s no charge for the quote and no obligation.
Advice
Aftercare tips
Aftercare is simple:
- Don’t stand heavy bottles on the tray
- Use the extractor fan
- Check the seal every few months
- Stick to gentle cleaners
Check the silicone around the tray every few months, and reseal when it starts to fail.
Stop using the shower if the tray is cracked. Water may be getting under the tray, and the damage below isn’t visible.
Our work in New Town
New Town is about 1 mile west of Spennymoor, in County Durham. From the centre of New Town to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. We cover 329 places across County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 20 miles away.
Postcode districts we cover here: DL16. We also cover the places around New Town: Spennymoor (1 mile east), Page Bank (1 mile north-west), Byers Green (1 mile west), Willington (3 miles west) and Brancepeth (3 miles north-west). We also work in nearby towns such as Durham (6 miles north), Consett (14 miles north-west), Newton Aycliffe (6 miles south), Bishop Auckland (4 miles south-west), Seaham (15 miles north-east) and Chester-le-Street (11 miles north).
What’s near New Town
Typical jobs here are in homes near Rosa Street Primary School, Whitworth Park School and Whitworth Park Academy and the streets around them. You will also find Whitworth Parish Church (0.6 miles north-west) and Whitworth Hall Country Park (0.6 miles north-west). The nearest railway station is Bishop Auckland station, about 3.6 miles south-west of the centre. Nearby you’ll also find Brancepeth Castle (2.6 miles north-west) and Spanish Gallery (3.1 miles south-west).
About our accreditations · Every repair comes with a one-year guarantee.
