Dumfries and Galloway · Scotland
Shower Tray Repair for Newbie homes
Shower tray repair in Newbie without the cost of replacing. Send us photos for a fixed quote, then book a visit.
- Repairs from £95
- Chips on the edges
- A crack across the base
Honest limits
Some jobs are not right for a repair, including:
- Damage below the tray that needs a builder
- A tray broken in more than one place
- Movement caused by a poor base, until the support is fixed
Not sure? Send pictures and we’ll give you a straight answer.
What we work on
- Stone resin
- Cast iron
- Enamelled steel
- Acrylic
- Ceramic
Shower tray repair at your home in Newbie
Every crack has a cause, and we find it first. If the tray moves, the support is fixed or flagged before we repair it, so the repair lasts. Our technicians work on stone resin, ceramic and acrylic, and the jobs we see most are damage from a refit or building work and a crack across the base.
We stand behind the work with a one-year guarantee.
- Location
- Newbie (DG12)
- County
- Dumfries and Galloway
- Warranty
- One year on every repair
- Price
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
About Newbie
Newbie is about 14 miles south-east of Dumfries, in Dumfries and Galloway. We work in every kind of home, old or new, large or small, as well as offices, shops and holiday lets. Newbie is one of 138 towns and villages in Dumfries and Galloway we cover. We work right across the region, from Newbie to Newcastle upon Tyne (65 miles away).
All of DG12 is covered, from the main roads to the quietest streets. You’ll find streets such as Muirbeck Road, Broom Crescent and Three Trees Road, all of which we cover. Nearby, we also work in Howes (1 mile north-east), Annan (1 mile north-east), Powfoot (2 miles west), Cummertrees (3 miles west) and Bowness-on-Solway (3 miles south-east). Larger places within reach include Dumfries (14 miles north-west), Lockerbie (10 miles north), Heathhall (14 miles north-west), Gretna (9 miles east), Lochmaben (12 miles north-west) and Troqueer (14 miles north-west).
Around Newbie
We visit homes around St John's Episcopal Church and Annan Academy, among other places. Newbie’s nearest station is Annan station, roughly 0.9 miles north-east of the centre. Further afield, we also cover the area around Annan Hospital (1.6 miles north-east) and Annan Castle (1.1 miles north-east). The countryside around Newbie includes Campfield Marsh RSPB reserve.
How the visit works
Arrival times are agreed in advance, so you are not left guessing. Once we’re there, the work takes a few hours, or most of the day to resurface the whole tray for most jobs. The room is left tidy and ready to use once it has cured.
- First, we check whether the tray moves.
- The damaged area is cleaned and opened up.
- We reinforce any crack and fill the damage.
- The repair is shaped, colour-matched and finished.
- It’s left to cure, generally until the following day.
Getting ready for the visit
- Have somewhere for us to park nearby if possible
- Ensure the room can be ventilated
- Tell us if there are stairs or a lift
Get a quote
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed quote without visiting.
Related advice
FAQs for Newbie
Will the price change on the day?
It’s rare, but if it happens we talk to you first. You decide whether to go ahead.
How long before I can shower?
You will get the exact time when we finish, typically the following day.
Will there be a smell?
Some materials have a smell while they’re applied. It clears as the materials cure.
Can I keep using a cracked tray?
Not until you know the crack is not letting water through. Check the ceiling below for damp.
Do you cover Newbie?
Yes. We work across the UK and travel to Newbie. Send pictures and we’ll quote, or call 0345 017 0787.
Do you work for landlords and businesses?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.
I rent my home. Can I book you?
We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.
Is it OK to have pets in the house?
On the day, the room should be kept clear of pets and children, so the repair isn’t disturbed while it cures.
Can I fix it myself?
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
How we price shower tray repair
Repairs from £95. We charge the same across the UK, including Newbie. What changes the price is:
- The material
- How easy the damage is to reach
- The type of damage
- Previous DIY repairs that have to come out
It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.
Send photos for a quote
We price nearly every job from pictures. This is what we need:
- A wider photo showing the whole shower tray
- Any details about the material
- The postcode, so we can plan the visit
- A close-up of the damage, in focus
Send us photos of the damage and a wider shot of the whole item, and tell us you are in Newbie, and we will reply with a fixed price.
Why repair rather than replace?
The tray itself may not cost much, but the work around it does: removing the screen, breaking out tiles, relaying the base and re-tiling. A repair is one visit. Repairs from £95, with every job priced individually. We don’t add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Why choose Surface Doctor in Newbie
- Colour mixed on the day to match
- One price list for the whole UK
- Work done at your home or business
- Everything repaired in place
Take a look at our prices page.
Keeping it looking good
So the finish stays in good condition:
- Rinse away soap after showering
- Reseal when the silicone splits or turns black
- Report any creaking or movement early
- Use the extractor fan
Check the silicone around the tray every few months, and reseal when it starts to fail.
Failed sealant around a tray should be replaced quickly. It lets water behind the tray and can cause damage underneath.
Common problems we fix in Newbie
The waste is a common starting point for cracks, because that’s where the tray is weakest and the fitting puts pressure on it.
Keep an eye out for any of the following:
- Chips on the edges
- Damage from a refit or building work
- Chips or cracks by the plughole
- Scuffs and light scratches
What to look for in a quote
- Whether the price covers travel
- When it can be used again
- How long the guarantee is and what it covers
- How your room will be protected
Places near Newbie
What else we do in Newbie
What your shower tray is made of matters
Enamelled steel
Steel trays have an enamel surface like a steel bath. Chips can rust if they’re left, so it’s worth repairing early.
Acrylic
Acrylic is light and warm to the touch, but it relies on good support. Repairs to cracks are reinforced from the back.
About our accreditations · Every repair comes with a one-year guarantee.
