Dumfries and Galloway · Scotland
Tile Repair in Newbie
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Newbie and across Dumfries and Galloway. Send pictures for a free, fixed quote.
- Repairs from £95
- Discontinued tiles you can’t replace
- Cracked floor tiles
How we handle tile repair in Newbie
We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will say so. We work on marble, floor and wall tiles and natural stone & granite, and the jobs we see most are cracked floor tiles and discontinued tiles you can’t replace.
Every job is backed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Where
- Newbie (DG12)
- Area hub
- Dumfries and Galloway
- Guarantee
- A year, on every repair
- Quote
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Updated
- 23 October 2026
How we price tile repair
Prices start from £95. There are no hourly rates or hidden extras. The price is based on:
- Access to the area
- The colour and finish to match
- The material
- How much damage there is
A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.
Send photos for a quote
We price nearly every job from pictures. This is what to send:
- The material, if you know it
- Your postcode, so we can check dates
- A picture taken from further back
- Good light, ideally daylight, without flash glare
For a price in Newbie, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Towns and villages near Newbie
What else we do in Newbie
Newbie: your questions answered
Can landlords book you?
Yes, frequently. We can quote for several properties together and work between tenancies.
What areas do you cover?
The whole UK, including all of Dumfries and Galloway. Send your postcode with your photos and we will offer you dates.
Will the price change on the day?
Your quote covers the damage in the photos. If there’s more, we will tell you before starting.
Can tenants book a repair?
Yes. Ask your landlord first, and we can send them the quote if that helps.
When can you do it?
That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.
Can you redo someone else’s repair?
Usually, yes. The old repair comes out first.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Is it OK to have pets in the house?
On the day, the room should be kept clear of pets and children, so the repair is not disturbed while it cures.
Our work in Newbie
Newbie is about 14 miles south-east of Dumfries, in Dumfries and Galloway. From the centre of Newbie to the outlying streets, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Newbie is one of 138 towns and villages in Dumfries and Galloway we cover. Our nearest city page is Newcastle upon Tyne, about 65 miles away.
Our repair technicians cover all of DG12 and the streets around it. That includes homes on Muirbeck Road, Broom Crescent and Three Trees Road and the roads around them. Other places close to Newbie include Howes (1 mile north-east), Annan (1 mile north-east), Powfoot (2 miles west), Cummertrees (3 miles west) and Bowness-on-Solway (3 miles south-east). Within a short drive, we also cover Dumfries (14 miles north-west), Lockerbie (10 miles north), Heathhall (14 miles north-west), Gretna (9 miles east), Lochmaben (12 miles north-west) and Troqueer (14 miles north-west).
Near you in Newbie
Around Newbie, we work in homes near St John's Episcopal Church and Annan Academy and the streets around them. The nearest railway station is Annan station, roughly 0.9 miles north-east. Well-known places in the area include Annan Hospital (1.6 miles north-east) and Annan Castle (1.1 miles north-east). For a walk, there is Campfield Marsh RSPB reserve.
Work for landlords and builders
Letting agents often send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
Repair or replace in Newbie?
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. We don’t add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why book with us
- Everything repaired in place
- We leave the room as we found it
- A fixed quote before booking
- Most jobs done in one visit
Take a look at our prices page.
Honest limits
In fairness, some problems need a different fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think before booking.
What we work on
- Floor and wall tiles
- Marble
- Ceramic tiles
- Porcelain tiles
- Natural stone & granite
What happens on the day
When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take a morning or an afternoon. We tidy up before we leave and tell you when it’s ready to use.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Point us to the nearest place to park
- Keep pets and children out of the room while we work
- Make sure the room can be ventilated
How to get a price
Most clients in Newbie get their price from photos. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.
Related advice
When to call us in Newbie
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Common reasons people in Newbie contact us are:
- Cracked floor tiles
- Damaged tile edges
- Chips from dropped pans and tools
- Drill holes from removed fittings
What your quote should include
- How the colour is matched
- What protection goes down before work starts
- What the guarantee covers, and for how long
- What happens if they find more damage
Can I fix it myself?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
About our accreditations · Every repair comes with a one-year guarantee.
