Suffolk · England

Shower tray repair & resurfacing in Orford, Suffolk

Shower tray chip, crack and scratch repairs and resurfacing for householders, landlords and businesses in Orford. Free, fixed quotes from your photos.

  • Repairs from £95
  • Scuffs and light scratches
  • Chipped corners or rims
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in Orford

DIY repairs versus a professional job

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

About our shower tray repair in Orford

In most cases, a damaged tray can be repaired where it is, from a chip by the waste to a crack across the base. The colour and finish are matched so the repair blends in. If you are dealing with chips or cracks by the plughole and damage from a refit or building work, we can help.

We stand behind the work with a one-year guarantee.

Area
Orford (IP12)
Region
Suffolk
Warranty
One year on every repair
Price
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

For landlords and businesses

For developers and builders, we fix damage before handover. We can visit several plots in one trip.

If you manage property in Orford, we can repair and quote for several addresses together. Send photos for each one and we will price them together.

Should you replace it?

A new shower tray typically means taking out the enclosure and tiles, relaying the base and tiling again. A repair or resurface leaves all of that alone. Our shower tray repair starts from £95. Set against the cost of replacement, a repair is usually a fraction of the price, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why us?

  • Every repair guaranteed for a year
  • A fixed quote before booking
  • Same prices wherever you are
  • Work done at your home or business

Take a look at our prices page.

Looking after it afterwards

How the surface is treated afterwards matters. Here’s what we suggest:

  • Report any creaking or movement early
  • Give the tray a quick rinse after use
  • Store bottles off the tray
  • Ventilate the room after showers

Keep scourers and harsh chemicals off the tray. A soft cloth and washing-up liquid do the job.

Act on split sealant early. Water gets behind and under the tray and can cause damage underneath.

When to call us in Orford

On timber floors, movement can crack a tray, especially if the tray wasn’t bedded properly. On concrete, an uneven base is the usual cause.

Typical reasons for a call-out include:

  • Scuffs and light scratches
  • A tray that looks tired however much you clean it
  • A crack across the base
  • A tray that creaks or moves underfoot

Questions to ask before booking

  • A fixed price, and whether VAT is included
  • What protection goes down before work starts
  • How long the guarantee is and what it covers
  • Whether the colour is mixed to match

Our hiring checklist

The process

From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the work takes a few hours for a repair, longer for a full resurface, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We make sure the tray does not flex and look for the cause of any crack.
  2. We clean and prepare the damaged area or the whole tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We colour-match the repair, or spray a new finish across the entire tray.
  5. The tray is left to cure and can usually be used the following day.

How to prepare

  • Keep children and pets away from the room on the day
  • Let the surface dry out before the visit
  • Move bottles, mats and clutter away from the area

Get a quote

Most clients in Orford get their price from pictures. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Get a free quote

Read more

Repairs by material

Ceramic

Ceramic trays are hard and glossy. Impacts can chip or crack them, and the repair is polished to match the shine.

Stone resin

Stone resin trays are heavy and rigid with a gel-coat finish. Poor support underneath leads to cracks, and chips can be filled and matched.

Your questions about shower tray repair in Orford

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

It’s been repaired before. Can you still fix it?

Most of the time. Let us know what was used before and we will plan for it.

Is my repair covered?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Can tenants book a repair?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Do you come to Orford?

Yes. We work across the UK and come to Orford and the rest of Suffolk. Send us pictures for a fixed quote, or call 0345 017 0787.

Is there any odour?

A little, depending on the job. Ventilation keeps it to a minimum.

Can I keep using a cracked tray?

It’s best to stop using it until it’s checked, because water may be getting underneath.

When can you do it?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

What shower tray repair costs

Repairs from £95. There’s no area surcharge for Orford. The price reflects:

  • Previous DIY repairs that have to come out
  • The material
  • How many items we do on one visit
  • Where the damage is and how we get to it

The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your photos, so you know the cost before booking.

How to get a fixed price

Photographing the damage takes a minute. Please include:

  • Daylight if possible, and no flash reflection
  • What it’s made of, if you know
  • Where you are, by postcode
  • Something in shot to show the size

Email us photos of the damage and one of the entire item, with your IP12 postcode, and we will reply with a fixed quote.

Covering Orford

Orford is about 12 miles north-east of Felixstowe, in Suffolk. We agree a date that works for you, and you will know when to expect us, so there’s no waiting around. We work in all 731 towns and villages in Suffolk.

Postcode districts we cover here: IP12. Local streets include Market Hill, High Street and Pump Street, all of which we cover. We also cover the places around Orford: Sudbourne (2 miles north), Chillesford (3 miles north-west), Boyton (3 miles south-west), Iken (3 miles north) and Butley (3 miles west). Larger places within reach include Felixstowe (12 miles south-west), Kesgrave (12 miles west), Woodbridge (9 miles west), Priory Heath (15 miles west), Racecourse (15 miles west) and Leiston (8 miles north).

Near you in Orford

In Orford, that means homes near Kings Head Public House, St Bartholomews Church and Orford Church of England Voluntary Aided Primary School and the streets around them. A little further out are Suffolk Underwater Studies Museum (less than half a mile north-west) and Aldeburgh Hospital (4.7 miles north-east). Green spaces nearby include Captain's Wood.

Map of Orford © OpenStreetMap contributors
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