Northumberland · England
Shower tray repair & resurfacing in Otterburn, Northumberland
Shower tray repair in and around Otterburn: a fixed quote from pictures, a tidy visit and a one-year guarantee.
- Repairs from £95
- Movement when you stand on it
- Chips on the edges

How we handle shower tray repair in Otterburn
Stone resin, acrylic and ceramic trays can all be repaired, or resurface the whole tray if it’s worn. The tray stays in place, so the screen and tiling stay as they are. Whether it’s edge chips from dropped bottles and cracks running from the waste, we can typically put it right, whatever the material.
Every job is backed for twelve months. If something goes wrong with the work, we come back.

- Location
- Otterburn (NE19)
- County
- Northumberland
- Warranty
- One year on every repair
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Repair or replace in Otterburn?
When the tray is firm and dry underneath, repair is the obvious choice. If the floor is damaged or the tray is badly cracked, replacement may make more sense. Prices start from £95. A repair is priced on what needs doing, not where you live. The full price is agreed before booking, with no extras added later.
Why choose Surface Doctor in Otterburn
- No need to remove anything
- No extra charge for your area
- Colours mixed by hand to suit your surface
- Work done at your home or business
Take a look at our full price list.
For landlords and businesses
We are used to working with agents and managing companies. Just send photos, the address and how to get access and we will handle the rest.
If you manage property in Otterburn, we will quote for several properties at once. Just send pictures for each address and we’ll come back with a combined price.
Materials and what they mean for the repair
Ceramic
Ceramic gives a hard, high-gloss surface. They chip and crack from impact, and the repair is polished to match the shine.
Stone resin
Stone resin trays are rigid and slim. They need a flat, solid base, and repairs are matched to the gel coat.
Otterburn questions
Can pets and children be at home?
Just keep them out of the work area. We’ll let you know when it’s safe to use again.
Can you quote from photos?
Usually, yes. A close-up and a wider photo are enough to give a fixed price.
Is my repair covered?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
Is a cracked shower tray safe to use?
It’s best to stop using it until it’s checked, because water may be getting underneath.
What areas do you cover?
Everywhere in the UK, Otterburn included. There’s no extra charge for travel.
What happens once I’ve sent photos?
We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we will ask for another photo.
What do you need from me?
A close-up, a wider photo and your postcode. Then we’ll agree a date.
Will there be a smell?
Expect a mild smell while we are working.
How to care for the repair
Looking after the surface is easy:
- Avoid strong descalers and bleach
- Use the extractor fan
- Reseal when the silicone splits or turns black
- Keep heavy bottles on a shelf
Keep scourers and harsh chemicals off the tray. A soft cloth and washing-up liquid do the job.
A small crack lets in a little water every time you shower, which can damage the floor over time. Getting it repaired quickly is much cheaper than fixing a floor.
How it works
When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take a few hours for a repair, longer for a full resurface. We clean up when we are done and let you know when you can use it again.
- The surrounding area is sheeted and masked.
- Old sealant is removed if it’s in the way.
- We clean and key the tray, then repair the damage.
- The surface is refinished to match.
- We tidy up and tell you when you can shower.
Getting ready for the visit
- Tell us about any previous repairs or coatings
- Have a window or extractor fan available
- Plan for the room to be out of bounds to pets and children
Get a quote
You don’t need a survey visit. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.
Related advice
Honest limits
Before booking, it’s worth knowing the limits:
- A tray that flexes because it was never properly supported
- Multiple cracks across the tray
- Plumbing leaks under the tray
Send us photos and we’ll tell you honestly.
Materials we repair
- Stone resin
- Cast iron
- Enamelled steel
- Acrylic
- Ceramic
What shower tray repair costs
Repairs from £95. We price every job individually, from your photos. What matters most is:
- How much damage there is
- The type of damage
- The colour and finish to match
- Previous DIY repairs that have to come out
Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
Send photos for a quote
When you take your pictures, a few simple things make all the difference:
- Natural light rather than flash
- A coin or ruler next to the damage for scale
- A picture taken from further back
- Your postcode, so we can check dates
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed price without visiting.
Where we work around Otterburn
Otterburn is about 20 miles west of Morpeth, in Northumberland. Our repair technicians come to clients in Otterburn and nearby villages, so nothing has to leave your home. Otterburn is one of 189 places in Northumberland we cover. Our nearest city page is Newcastle upon Tyne, about 27 miles away.
We work across NE19 and the streets around it. From The Cherry Trees, Memory Lane and Leslie's Drive or anywhere nearby, a technician can come to you. We also cover the places around Otterburn: Elsdon (3 miles east), West Woodburn (4 miles south), Ridsdale (6 miles south), Bellingham (7 miles south-west) and Harbottle (8 miles north-east).
Near you in Otterburn
In Otterburn, that means homes near St John the Evangelist's Church, Otterburn First School and William de Percy pub, among other places. Green spaces nearby include Blaxter Lough and Benshaw Moor.
DIY kit or professional repair?
If you are set on a kit, follow its instructions closely, and give it the full curing time. If it fails, we can still put it right.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
Nearby places to Otterburn
More services for Otterburn
About our accreditations · Every repair comes with a one-year guarantee.

