County Durham · England
Shower tray repair & resurfacing in Phoenix Row, County Durham
Shower tray chip, crack and scratch repairs and resurfacing at your home in Phoenix Row, with a one-year guarantee on every repair.
- Repairs from £95
- Movement when you stand on it
- Chips caused during fitting
About our shower tray repair in Phoenix Row
We repair plenty of shower trays. Chips by the waste, cracks across the base and dull, stained surfaces can all be put right without removing the tray. Typical jobs include movement when you stand on it and a crack across the base, on ceramic, enamelled steel and stone resin.
We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it.
- Where
- Phoenix Row (DL14)
- Area hub
- County Durham
- Warranty
- One year on every repair
- Quote
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
When a repair isn’t the answer
A few problems are outside what a surface repair can do:
- Trays cracked in several places
- Damage below the tray that needs a builder
- A tray that moves underfoot
If in doubt, send photos and we will say what we think before booking.
Materials we repair
- Cast iron
- Stone resin
- Ceramic
- Enamelled steel
- Acrylic
Looking after it afterwards
Looking after the surface is easy, and it makes a real difference:
- Keep harsh chemicals off the tray
- Use a mild, non-abrasive cleaner
- Rinse away soap after showering
- Don’t stand heavy bottles on the tray
Keep an eye on the sealant, and reseal when it starts to fail.
Act on split sealant early. It lets water behind the tray and can damage the floor below.
Our work in Phoenix Row
Phoenix Row is about 3 miles west of Bishop Auckland, in County Durham. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Phoenix Row is one of 329 towns and villages in County Durham where we work. You can also see our page for Newcastle upon Tyne, about 23 miles away.
We cover every part of the DL14 postcode area and the streets around it. From Witton Way, Bankwell Drive and Freestone View or a nearby road, we can come to you. Other places close to Phoenix Row include Low Etherley (1 mile south), Witton Park (1 mile north-east), High Etherley (1 mile south), Toft Hill (1 mile south-west) and Woodside (1 mile east). Within a short drive, we also cover Durham (11 miles north-east), Consett (14 miles north), Newton Aycliffe (7 miles east), Bishop Auckland (3 miles east), Spennymoor (6 miles north-east) and Chester-le-Street (15 miles north-east).
Landmarks near Phoenix Row
Locally, our jobs take us to homes close to St John's School & Sixth Form College - A Catholic Academy, St Chad's Roman Catholic Voluntary Aided Primary School and Church of St Cuthbert. For rail, the closest station is Bishop Auckland station, about 2.6 miles east of the centre. Other landmarks nearby include Bishop Auckland Hospital (2.6 miles east) and Witton Castle (1 mile north-west).
What we do, step by step
The work is clean and fairly quiet, so you can stay at home while we are there. Protection goes down first, then the work takes a few hours, or most of the day to resurface the whole tray. At the end we talk you through how soon it can be used and how to care for it.
- We protect the floor and the enclosure.
- Old sealant is removed if it’s in the way.
- We clean and key the tray, then repair the damage.
- We refinish the surface to match the tray.
- We tidy up and tell you when you can shower.
Before we arrive
- Tell us about parking, stairs or access
- Point us to the nearest place to park
- Tell us about any previous repairs or coatings
How to get a price
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Read more
DIY repairs versus a professional job
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
Common questions in Phoenix Row
Is there any odour?
A little, depending on the job. Ventilation keeps it to a minimum.
Can you redo someone else’s repair?
Generally, yes. Tell us what was done before and we’ll plan for it.
Is a repair better than a new one?
Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.
Does someone need to be in?
Someone needs to let us in and show us the job. You don’t need to watch us work.
How do I get a price for shower tray repair in Phoenix Row?
Repairs from £95. Because every job differs, we price from pictures. You know the full cost before anything is booked.
How do I book?
Some pictures, your postcode and how to reach you. On the day, we only need access to the room.
What happens if you find more damage?
Your quote covers the damage in the pictures. If there is more, we will tell you before starting.
What happens after I send photos?
We check the damage, the material and your postcode, then reply with a quote and the next dates we have.
Repairs by material
Acrylic
Acrylic trays are lighter and slightly flexible, so a firm base is essential. We repair cracks and scratches.
Stone resin
Stone resin trays are popular because they’re rigid and low-profile. They need a flat, solid base, and repairs are matched to the gel coat.
Prices and what affects them
Repairs from £95. There’s no charge for travel to Phoenix Row. The price depends on:
- Where the damage is and how we get to it
- The material
- What kind of damage it is
- Previous DIY repairs that have to come out
Compared with replacing, repairing usually costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Getting a price from pictures
We price nearly every job from pictures. This is what we need:
- Whether it’s been repaired or coated before
- One picture of the whole shower tray
- One sharp close-up of the damage
- What it’s made of, if you know
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed price.
Repair or replace: which is better?
A new shower tray normally means removing the screen and tiling, relaying the base and tiling again. A repair or resurface keeps all of that in place. Our shower tray repair starts from £95. A repair typically costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.
What you get with us
- No extra charge for your area
- CHAS, Constructionline and SafeContractor accredited
- Honest advice, even when it means no job
- Every repair guaranteed for a year
Take a look at our full price list.
Work for landlords and builders
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.
For anyone letting property in or around Phoenix Row, we’ll quote for several properties at once. Just send pictures for each address and we will price them together.
Towns and villages near Phoenix Row
Other services in Phoenix Row
About our accreditations · Every repair comes with a one-year guarantee.
