Newport · Wales

Shower Tray Repair in Ponthir

Our repair technicians come to Ponthir for shower tray chip, crack and scratch repairs and resurfacing. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • A damaged area around the waste
  • Staining and dullness across the tray
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair near Ponthir

About our shower tray repair in Ponthir

We check the tray before repairing it: if it flexes underfoot, the cause needs sorting before any repair, or the crack will come back. We will tell you if that’s the case. We are frequently asked to fix a tray that creaks or moves underfoot and a dull, stained or worn surface, in stone resin, enamelled steel and acrylic.

Every repair comes with a one-year guarantee, wherever you are in Newport.

Where
Ponthir (NP18)
Region
Newport
Cover
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

FAQs for Ponthir

Can landlords book you?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Do the materials smell?

There can be some smell while we work, so we ventilate the room. It clears as the materials cure.

What happens next?

We look at the pictures and reply with a fixed price and some dates. If we need another angle, we will ask.

Will it make a mess?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

What does shower tray repair cost?

Repairs from £95. The exact price depends on the damage, so we quote from pictures. You will get a fixed figure before you book.

Do you reseal the tray as well?

Yes. We can repair and reseal on the same visit.

Can you repair several things at once?

Yes. Doing several items on one visit usually costs less than separate visits. Include pictures of each item.

Do you cover Ponthir?

We do. Technicians travel to Ponthir from across the region, and the price is the same as everywhere else.

Repairs by material

Acrylic

Acrylic is light and warm to the touch, but it needs firm support underneath. Repairs to cracks are reinforced from the back.

Stone resin

Stone resin is a dense, rigid material with a smooth gel coat. They crack if the base is not fully supported, and chips can be filled and matched.

Aftercare tips

Simple care helps the repair last. We recommend:

  • Keep harsh chemicals off the tray
  • Give the tray a quick rinse after use
  • Clean with washing-up liquid and a soft cloth
  • Replace failing sealant promptly

Keep an eye on the sealant, and replace it when it splits or goes black.

A tray that moves underfoot needs looking at, before it cracks.

Where we work around Ponthir

Ponthir is about 3 miles south-east of Cwmbrân, in Newport. Customers in Ponthir get the same service as everywhere else we cover: a fixed quote from pictures, then a visit to do the work. Our repair technicians cover all 69 towns and villages across Newport, from the larger towns to small villages. We work right across the region, from Ponthir to Birmingham (74 miles away).

We cover every part of NP18 and the streets around it. You will find streets such as Station Road, Moyle Grove and Caerleon Road. Ponthir sits on or near the B4236, which makes travel easy. Other places close to Ponthir include Llanfrechfa (1 mile north-west), Caerleon (1 mile south), Brynglas (2 miles south-west), Llandegveth (2 miles north) and Bulmore (2 miles south-east). Further out, we also cover Newport (3 miles south), Victoria (3 miles south), Stow Hill (3 miles south), Maindee (3 miles south), Gold Tops (3 miles south-west) and Barnardtown (3 miles south).

Local landmarks in Ponthir

Our customers here include homes close to The Star Inn, Church Of All Saints and Boating Lake Park and the streets around them. Nearby too are Ponthir Church in Wales School (within half a mile north-west) and Caerleon Comprehensive School (1.4 miles south). For rail, the closest station is Cwmbran station, about 2.6 miles north-west of the centre. A little further out are Graig-yr-Eurych Castle Mound (0.5 miles west) and Caerleon Roman Fortress and Baths (1.6 miles south-east). Green spaces nearby include Somerton and Lodge Hill.

Map of Ponthir © OpenStreetMap contributors

When we’d advise against a repair

Some jobs are not right for a repair, for example:

  • Leaking waste fittings
  • Rotten or damaged flooring underneath
  • A tray that moves underfoot

Not sure? Send pictures and we’ll give you a straight answer.

Surfaces we repair

  • Stone resin
  • Acrylic
  • Ceramic
  • Cast iron
  • Enamelled steel

What shower tray repair costs

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • Doing more than one item at once
  • The material and finish
  • Unusual colours or finishes
  • Whether old repairs or coatings need taking off

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.

How to get a fixed quote

Two or three clear photos are generally enough. Try to include:

  • The postcode, so we can plan the visit
  • Daylight if possible, and no flash reflection
  • One sharp close-up of the damage
  • One picture of the whole shower tray

For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.

Should you replace it?

Replacing a tray usually means refitting the screen, retiling and resealing. A repair leaves all of that untouched and costs far less. Our shower tray repair starts from £95. Set against the cost of replacement, repairing typically costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Why choose Surface Doctor in Ponthir

  • No extra charge for your area
  • CHAS, Constructionline and SafeContractor accredited
  • Rooms protected and left tidy
  • Honest advice, even when it means no job

Read our full price list.

Signs you need shower tray repair in Ponthir

Rigid trays do not bend, they crack when they sit on an uneven or poorly supported floor. Timber floors that move can cause it too.

The most common problems we’re called about are:

  • Scratches from cleaning or grit
  • A tray that flexes
  • Staining and dullness across the tray
  • Damage around the waste

Questions to ask before you book

  • Whether a trained technician does the job
  • If travel is included in the price
  • Whether they match the colour on site
  • What prep work is covered

Choosing a repair company

How it works

We work cleanly and quietly. We protect the area first, then the job itself takes a few hours, or most of the day to resurface the whole tray. At the end we talk you through how soon it can be used and how to look after it.

  1. We protect the floor and the enclosure.
  2. Old sealant is removed if it’s in the way.
  3. We clean and key the tray, then repair the damage.
  4. The surface is refinished to match.
  5. We tidy up and tell you when you can shower.

Before we arrive

  • Keep a parking space free if you can
  • Move bottles, mats and clutter away from the area
  • Have a window or extractor fan available

Getting a price

Upload a photo of the damage and a wider shot of the whole item, and tell us you’re in Ponthir, and we will reply with a fixed quote.

Send photos for a quote

Related advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.