Newport · Wales

Shower tray repair & resurfacing in The Village, Newport

Shower tray repair in The Village without the cost of replacing. Get a fixed price from your pictures, then book a visit.

  • Repairs from £95
  • Damage around the waste
  • A tray that creaks or moves underfoot
Surface Doctor technician refinishing the outside of a roll-top bath

Book shower tray repair in The Village

Shower tray repair in The Village, done in place

The first thing we do is check the tray: a tray that moves needs its support sorted first, otherwise any crack returns. We will tell you if that is the case. We’re often asked to fix chips on the edges and damage around the waste, across acrylic, ceramic and stone resin.

A one-year guarantee comes as standard, so you’re not left on your own once we’ve gone.

Area
The Village (NP18, NP19)
Area hub
Newport
Guarantee
One year on every repair
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Last updated
23 October 2026
Stained shower tray resurfaced to clean white, before and after

The Village and the surrounding area

The Village is about 1 mile south-east of Caerleon, in Newport. Jobs in The Village are booked in like any other job: a fixed quote from pictures, then a visit to do the work. Our technicians cover all 69 towns and villages across Newport, from the larger towns to small villages. Our jobs stretch from The Village to Birmingham (about 75 miles away).

Every address in NP18 and NP19 is covered, from the main roads to the quietest streets. We regularly work on streets such as New Road, Isca Road and High Street and the roads around them. Other places close to The Village include Bulmore (1 mile north-east), Caerleon (1 mile north-west), Langstone (2 miles east), Ponthir (2 miles north-west) and Brynglas (2 miles west). We also work in nearby towns such as Stow Hill (3 miles south-west), Pillgwenlly (3 miles south-west), Clytha Park (3 miles south-west), Stow Park (3 miles south-west), Rogerstone (5 miles west) and Caerau Park (3 miles south-west).

Near you in The Village

Around The Village, we work in homes near The Bell Inn PH, Charles Williams Church in Wales Primary School and Caerleon Comprehensive School and the streets around them. The Village’s nearest station is Newport (South Wales) station, roughly 2.5 miles south-west. Further afield, we also cover the area around Caerleon Castle (less than half a mile north) and St Cadoc's Hospital (0.9 miles north-west). The countryside around The Village includes Chepstow Hill and Somerton.

Map of The Village © OpenStreetMap contributors

DIY kit or professional repair?

A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Looking after it afterwards

Aftercare is simple, and it makes a real difference:

  • Keep harsh chemicals off the tray
  • Report any creaking or movement early
  • Give the tray a quick rinse after use
  • Clean with washing-up liquid and a soft cloth

Check the silicone around the tray every few months, and reseal when it starts to fail.

A small crack lets in a little water every time you shower, which can damage the floor over time. Getting it repaired quickly is much cheaper than fixing a floor.

What shower tray repair costs

Repairs from £95. Each job gets its own fixed price. These are the things that affect it:

  • How many areas need work
  • The colour and finish to match
  • The material and finish
  • Whether it’s a chip, crack, burn or wear

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Getting a price from pictures

It only takes a minute to photograph the damage, and it saves a visit. Try to send:

  • A picture taken from further back
  • Any details about the material
  • A close-up of the damage, in focus
  • Your postcode, so we can check dates

Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and you’ll get a fixed price back. Quotes are free and you’re under no obligation.

How it works

We agree an arrival time beforehand. On site, it takes a few hours, or most of the day to resurface the whole tray for most jobs. The room is left tidy and ready to use once it has cured.

  1. The surrounding area is sheeted and masked.
  2. Any sealant in the way is cut out.
  3. We clean and key the tray, then repair the damage.
  4. We refinish the surface to match the tray.
  5. We tidy up and tell you when you can shower.

Getting ready for the visit

  • Make sure the room can be ventilated
  • Make sure the area is dry
  • Let us know if it has been repaired before

Getting a price

If you are in The Village and want a price, the easiest route is pictures: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Get a fixed quote

Related advice

Repair or replace: which is better?

The tray itself may not cost much, but the work around it does: taking out the enclosure, tiling and resealing. A repair is one visit. Prices start from £95. What it costs depends on the type and amount of damage, what it’s made of and how many items we do on one visit. We give a fixed quote from your photos, so you know the cost before booking.

What you get with us

  • Honest advice, even when it means no job
  • Nothing taken out or refitted
  • CHAS and Constructionline accredited
  • A year’s guarantee on all work

See our full price list.

Materials and what they mean for the repair

Enamelled steel

Steel trays have an enamel surface like a steel bath. Exposed metal can rust, so early repairs help.

Stone resin

Stone resin trays are heavy and rigid with a gel-coat finish. They crack if the base isn’t fully supported, and chips are filled and matched to the surface.

What a repair cannot fix

We won’t take on work that will not last, so here’s what a repair cannot put right:

  • Trays cracked in several places
  • Leaks from the waste or pipework (a plumber’s job)
  • Rotten or damaged flooring underneath

Not sure? Send photos and we will give you a straight answer.

What we work on

  • Acrylic
  • Stone resin
  • Ceramic
  • Cast iron
  • Enamelled steel

Work for landlords and builders

We work for landlords, letting agents and housing providers in The Village as well as householders. A repair between tenants keeps the property empty for less time, and it usually costs far less than a refit.

Hospitality businesses can’t afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.

Common questions in The Village

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted before the end of a tenancy.

What happens next?

We look at the photos and reply with a fixed price and some dates. If we need another angle, we’ll ask.

Do you reseal the tray as well?

Yes. We can repair and reseal on the same visit.

How long before I can shower?

Normally the following day. We’ll tell you the exact time when we finish.

Is repairing better than replacing?

Usually, when the rest is in good condition. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.

Can you resurface a whole tray?

Yes. We can resurface the whole tray for a fresh finish.

How quickly can you book me in?

Your quote comes with available dates. Tell us if you need it done quickly.

Is a cracked tray repairable?

Usually, as long as it doesn’t flex. The crack is reinforced, filled and refinished.

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