Cumbria · England

Shower Tray Repair for Soulby homes

Damaged shower tray in Soulby? We repair it in place, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Scratches in the surface
  • Chips or cracks by the plughole
Surface Doctor technician refinishing the outside of a roll-top bath

Book shower tray repair in Soulby

Landlord and trade work in Soulby

We are used to working with agents and managing companies. Send the address, pictures and access details and we will arrange it.

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

How we handle shower tray repair in Soulby

Before repairing a crack, we find out why it happened. A tray that moves needs its support sorting first, so the repair lasts. Typical jobs include a dull, stained or worn surface and chipped corners or rims, in stone resin, acrylic and cast iron.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it.

Before and after: an old shower tray refinished by Surface Doctor
Where
Soulby (CA17)
County
Cumbria
Warranty
12 months on all our work
Quote
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Last updated
23 October 2026

Aftercare tips

After the repair has cured, a few habits help it last:

  • Do not stand heavy bottles on the tray
  • Rinse away soap after showering
  • Do not ignore a tray that flexes
  • Reseal when the silicone splits or turns black

Check the silicone around the tray every few months, and replace it when it splits or goes black.

If the tray creaks or moves, get it checked, before it cracks or gets worse.

What a repair can’t fix

Some problems need a builder, plumber or fitter rather than us:

  • Leaking waste fittings
  • Trays cracked in several places
  • Rotten or damaged flooring underneath

Send us pictures and we will tell you honestly before booking.

Materials we repair

  • Cast iron
  • Stone resin
  • Enamelled steel
  • Acrylic
  • Ceramic

Prices and what affects them

Prices start from £95. You will not pay by the hour. The price is based on:

  • Doing more than one item at once
  • Where the damage is and how we get to it
  • The type of damage
  • The size and number of damaged areas

No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

How to get a fixed price

You can take the pictures on your phone, there’s no need for anything special. Make sure they show:

  • Good light, ideally daylight, without flash glare
  • One picture of the whole shower tray
  • Any earlier repairs or coatings
  • One sharp close-up of the damage

There is no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.

FAQs for Soulby

Is a cracked shower tray safe to use?

It’s best to stop using it until it’s checked, because water may be getting underneath.

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

Can you replace the silicone at the same time?

Yes. We can repair and reseal on the same visit.

Can you make an old tray look new?

Yes. A full resurface makes a tired tray look fresh.

How long before I can shower?

Normally by the following day. We will tell you the exact time when we finish.

Is it safe with children and pets around?

Yes, as long as they stay out of the room we are working in. We will let you know when it’s safe to use again.

Which areas do you work in?

All of Cumbria, and the rest of the UK. There is no extra charge for travel.

Why repair rather than replace?

When the tray is firm and dry underneath, repair is the obvious choice. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Our shower tray repair starts from £95. We do not add extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Why us?

  • Colour mixed on the day to match
  • A fixed quote before you book
  • Straight answers about what a repair can do
  • We come to you, anywhere in the UK

Take a look at our pricing.

What your shower tray is made of matters

Ceramic

Ceramic trays are hard and glossy. Impacts can chip or crack them, and we match the gloss when we repair them.

Stone resin

Stone resin is a dense, rigid material with a smooth gel coat. They crack if the base is not fully supported, and chips can be filled and matched.

Soulby and nearby

Soulby is about 19 miles north-east of Kendal, in Cumbria. Our repair technicians come to customers in Soulby and the surrounding area, so you don’t need to take anything anywhere. We work in 438 places across Cumbria. Our jobs stretch from Soulby to Newcastle upon Tyne (about 45 miles away).

Jobs in CA17 work the same way as everywhere else we cover. We also travel to Crosby Garrett (2 miles south-west), Little Musgrave (2 miles north-east), Great Musgrave (2 miles north-east), Waitby (2 miles south) and Smardale (2 miles south). Within a short drive, we also cover Appleby-in-Westmorland (7 miles north-west), Sedbergh (13 miles south-west), Bongate (7 miles north-west) and Shap (12 miles west).

Local landmarks in Soulby

We visit homes around Church of St Luke and Kirkby Stephen Grammar School, among other places. Soulby’s nearest station is Kirkby Stephen station, roughly 2.9 miles south of the centre. Well-known places in the area include Dyke Nook Farm Museum (3.6 miles north) and Hartley settlement (2.9 miles south-east). For a walk, there’s Augill Pasture and Birkett Common.

Map of Soulby © OpenStreetMap contributors

When to call us in Soulby

The waste is a common starting point for cracks, because that’s where the tray is weakest and the fitting puts pressure on it.

These are the problems we are asked about most:

  • Damage around the waste
  • Damage from a refit or building work
  • Scuffs and light scratches
  • A tray that creaks or moves underfoot

Before booking anyone

  • Whether the colour is mixed to match
  • What aftercare is recommended
  • What happens if they find more damage
  • Who will actually do the work

How to compare quotes

What happens on the day

Once we’re through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the work takes a few hours, or most of the day to resurface the whole tray, and we finish with a tidy-up and a look at the finished work together.

  1. We make sure the tray does not flex and look for the cause of any crack.
  2. The damaged area, or the entire tray, is cleaned and prepared.
  3. We fill and reinforce chips and cracks, then sand them flush.
  4. We match the colour, or refinish the full tray.
  5. Once cured, typically by the next day, you can use the shower.

Before we arrive

  • Let the surface dry out before the visit
  • Clear toiletries, mats and anything else from around the area
  • Mention any parking restrictions or tricky access

Get a quote

Upload a picture of the damage and a wider shot of the whole item, and tell us you are in Soulby, and we will reply with a fixed price.

Get a fixed price

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.