County Durham · England

Shower tray repair & resurfacing in South Pelaw, County Durham

Shower tray repair in and around South Pelaw: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Damage around the waste
  • Scuffs and light scratches
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair near South Pelaw

About our shower tray repair in South Pelaw

We repair cracks, chips and scratches in stone resin, acrylic and ceramic trays, or resurface the whole tray if it’s worn. Nothing is taken out, so the screen and tiling stay as they are. Our repair technicians work on cast iron, stone resin and enamelled steel, and common reasons people get in touch are scratches in the surface and chipped corners or rims.

The work is covered for a year after we finish. Just call us if there is a problem and we’ll sort it.

Location
South Pelaw (DH3, DH2)
County
County Durham
Cover
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Discoloured square shower tray restored with a new white finish

How to care for the repair

After the repair has cured, a few habits help it last:

  • Ventilate the room after showers
  • Reseal when the silicone splits or turns black
  • Store bottles off the tray
  • Keep harsh chemicals off the tray

Keep heavy bottles off the tray floor, to avoid chips.

A tray that moves underfoot needs looking at, before it cracks.

What happens on the day

Nothing needs to be moved out of the room. Everything we use comes in the van with us, put protection down and start once you are happy with the plan. Most jobs take a few hours for a repair, longer for a full resurface, and you are welcome to carry on with your day while we work.

  1. We ensure the tray does not flex and look for the cause of any crack.
  2. Next we clean and prepare the tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We match the colour, or refinish the full tray.
  5. We leave it to cure; the shower is typically usable the day after.

Before we arrive

  • Tell us about any previous repairs or coatings
  • Clear toiletries, mats and anything else from around the area
  • Make sure the room can be ventilated

Ask for a price

If you’re in South Pelaw and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

Send photos for a quote

Advice

South Pelaw and the surrounding area

South Pelaw is about 1 mile north of Chester-le-Street, in County Durham. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. South Pelaw is one of 329 towns and villages in County Durham where we work. We work right across the region, from South Pelaw to Newcastle upon Tyne (9 miles away).

We cover every part of DH3 and DH2. Whether you live on Pelaw Road, Blind Lane and Pelton Lane or a nearby road, we can come to you. South Pelaw sits on or near the A693, which makes travel easy. Other places close to South Pelaw include Chester-le-Street (1 mile south), Rickleton (2 miles north-east), Ouston (2 miles north-west), Chester Moor (2 miles south) and Castle Dene (2 miles south-east). Further out, we also cover Durham (6 miles south), Consett (10 miles west), Bishop Auckland (15 miles south), Spennymoor (11 miles south), Seaham (10 miles east) and Peterlee (12 miles south-east).

Landmarks near South Pelaw

Typical jobs here are in homes near The Hermitage Academy, Chester-Le-Street CofE (Controlled) Primary School and The Wheatsheaf pub, among other places. You will also find Park View School (0.7 miles south-east) and United Reformed Church (0.6 miles south-east). The nearest railway station is Chester-Le-Street station, roughly 0.6 miles south of the centre. Nearby you’ll also find Chester-le-Street (under half a mile south-east) and Chester Le Street Hospital (0.9 miles south). The countryside around South Pelaw includes WWT Washington.

Map of South Pelaw © OpenStreetMap contributors

What affects the price in South Pelaw

Repairs from £95. You’ll know the full cost before you book. We take into account:

  • Access to the area
  • The size and number of damaged areas
  • What kind of damage it is
  • How hard the colour is to match

Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.

Quotes from your pictures

You can take the pictures on your phone, there is no need for anything special. Just make sure we can see:

  • One sharp close-up of the damage
  • Good light, ideally daylight, without flash glare
  • A coin or ruler next to the damage for scale
  • Where you are, by postcode

Getting a quote takes a couple of minutes: photograph the damage, then the entire shower tray, include your postcode and send them over. You’ll get a fixed quote, not an estimate.

What your shower tray is made of matters

Enamelled steel

Enamelled steel trays behave like steel baths. Chips can rust if they’re left, so it’s worth repairing early.

Acrylic

Acrylic trays are lighter and slightly flexible, so good support matters. Cracks and scratches can be repaired.

Repair or replace in South Pelaw?

Replacing a tray usually means refitting the screen, retiling and resealing. Repairing it avoids all of that. Prices start from £95. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Why South Pelaw clients choose us

  • Free fixed quotes from pictures
  • No need to remove anything
  • Rooms protected and left tidy
  • Honest advice, even when it means no job

See our prices page.

Can I fix it myself?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

A DIY attempt is not a disaster. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.

Do you need shower tray repair in South Pelaw?

Cracks often start at the waste, where the tray is cut and the fitting is tightened.

Common reasons people in South Pelaw contact us include:

  • Snagging damage in a new bathroom
  • A tray that looks tired however much you clean it
  • Scratches from cleaning or grit
  • A crack across the base

What your quote should include

  • How to care for the finish
  • How changes to the job are handled
  • Is the price fixed, and does it include VAT?
  • Whether cleaning and preparation are in the price

How to compare quotes

What we can’t put right

Honesty matters more than a booking, so here’s what a repair won’t do:

  • Plumbing leaks under the tray
  • Rotten or damaged flooring underneath
  • Multiple cracks across the tray

If in doubt, send pictures and we will say what we think before booking.

What we work on

  • Ceramic
  • Acrylic
  • Stone resin
  • Enamelled steel
  • Cast iron

Your questions about shower tray repair in South Pelaw

Do the materials smell?

Some materials have a smell while they’re applied, so we ventilate the room. It fades as everything cures.

Is repairing better than replacing?

Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

What happens next?

We come back with a fixed quote, usually with dates to choose from. You’re under no obligation.

What do you need from me?

Some pictures, your postcode and how to reach you. On the day, we only need access to the room.

Can you repair something that’s been repaired before?

In most cases. We remove the old repair before doing a new one, so let us know about it.

Do you redo the sealant?

Yes. We can repair and reseal on the same visit.

What if the damage is worse than the pictures show?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

Can you resurface a whole tray?

Yes. The whole tray can be resurfaced without removing it.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.