County Durham · England

Tile Repair in South Pelaw

Chip, crack and drill-hole repairs to floor and wall tiles in South Pelaw, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for South Pelaw homes

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Prices start from £95. The price depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. You get a fixed price from your photos, so there are no surprises on the day.

What you get with us

  • Normally one visit, start to finish
  • Free fixed quotes from pictures
  • Nothing taken out or refitted
  • We leave the room as we found it

Read our pricing.

Tile repair at your home in South Pelaw

We repair the tile in place, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll say so. If you are dealing with damaged tile edges and cracked floor tiles, we can help.

Big or small, you get the same one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Area
South Pelaw (DH3, DH2)
Area hub
County Durham
Cover
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Updated
23 October 2026
Speckled stone tiles with chips repaired to match the pattern

Signs you need tile repair in South Pelaw

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

People typically call us when they notice one of these:

  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools

Questions to ask before you book

  • The length of the guarantee and what it covers
  • Whether the price covers travel
  • Who will actually do the work
  • What aftercare is recommended

10 questions to ask before booking

When we would advise against a repair

Not everything can be repaired, and we would rather say so up front. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think before booking.

Materials we repair

  • Ceramic tiles
  • Marble
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite

South Pelaw questions

What happens if you find more damage?

Your quote covers the damage in the photos. Anything extra is discussed before we begin.

Is it safe with children and pets around?

Just keep them out of the work area. We’ll tell you when the room can be used again.

What areas do you cover?

We cover the whole UK, including South Pelaw and the rest of County Durham. Just include your postcode and we’ll confirm dates.

What happens once I’ve sent pictures?

You will get a fixed quote back, plus dates. You’re under no obligation.

How do I get a price for tile repair in South Pelaw?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You’ll get a fixed figure before booking.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

Can you quote from pictures?

Nearly always. We only ask to see it in person if the pictures cannot show what we need.

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

How the visit works

Here’s how a visit typically runs: we arrive on time, sheet and mask the area around the job, carry out the work and tidy away. Allow a few hours from start to finish. Before leaving, we tell you when it can be used and how to care for it.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Have somewhere for us to park nearby if possible
  • Open a window if you can
  • Plan for the room to be out of bounds to pets and children

Ask for a price

Most clients in South Pelaw get their price from photos. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Get a fixed quote

Related advice

What affects the price in South Pelaw

Repairs from £95. Quotes are free and the price is fixed. What we take into account:

  • Access to the area
  • How much damage there is
  • Whether old repairs or coatings need taking off
  • Unusual colours or finishes

Our prices are the same across the UK, so there is no premium for South Pelaw. The job itself decides the price: how much damage, what it’s made of and how many items.

Send photos for a quote

Two or three clear photos are generally enough. It helps if you send:

  • A wider photo showing the whole tiled area
  • The postcode, so we can plan the visit
  • A coin or ruler next to the damage for scale
  • A clear, close picture of the problem area

For a price in South Pelaw, pictures are the quickest way: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Landlord and trade work in South Pelaw

Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and don’t use it until it has fully cured. If it fails, we can still put it right.

South Pelaw and the surrounding area

South Pelaw is about 1 mile north of Chester-le-Street, in County Durham. Jobs in South Pelaw are booked in like any other job: a fixed price from your pictures, and a technician at your door on the day. We cover all 329 towns and villages across County Durham. We work right across the region, from South Pelaw to Newcastle upon Tyne (about 9 miles away).

Postcode districts we cover here: DH3 and DH2. From Pelaw Road, Blind Lane and Pelton Lane or a nearby road, a technician can come to you. With the A693 close by, South Pelaw is simple for us to get to. Close by, we cover Chester-le-Street (1 mile south), Rickleton (2 miles north-east), Ouston (2 miles north-west), Chester Moor (2 miles south) and Castle Dene (2 miles south-east). Further out, we also cover Durham (6 miles south), Consett (10 miles west), Bishop Auckland (15 miles south), Spennymoor (11 miles south), Seaham (10 miles east) and Peterlee (12 miles south-east).

Landmarks near South Pelaw

Our customers here include homes close to The Hermitage Academy, Chester-Le-Street CofE (Controlled) Primary School and The Wheatsheaf pub, among other places. You will also find Park View School (0.7 miles south-east) and United Reformed Church (0.6 miles south-east). South Pelaw’s nearest station is Chester-Le-Street station, about 0.6 miles south. Other landmarks nearby include Chester-le-Street (within half a mile south-east) and Chester Le Street Hospital (0.9 miles south). For a walk, there is WWT Washington.

Map of South Pelaw © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.