Suffolk · England

Shower Tray Repair in Southwold

Shower tray repair for Southwold, without a refit. Send us pictures for a fixed quote, then we come to you.

  • Repairs from £95
  • Damage around the waste
  • Cracks running from the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair near Southwold

How the visit works

You do not need to empty the room beforehand. Everything we use comes in the van with us, lay protective sheets and get going once we’ve agreed what we are doing. It generally takes a few hours, or most of the day to resurface the whole tray, and you’re welcome to carry on with your day while we work.

  1. We check the tray is firmly supported and find the cause of any crack.
  2. The damaged area, or the whole tray, is cleaned and prepared.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We colour-match the repair, or spray a new finish across the whole tray.
  5. We leave it to cure; the shower is normally usable the day after.

Before we arrive

  • Ensure the room can be ventilated
  • Let us know if it has been repaired before
  • Mention any parking restrictions or tricky access

Ask for a price

Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and you’ll get a fixed price back. There’s no charge for the quote and you are under no obligation.

Get a fixed quote

Advice

Shower tray repair at your home in Southwold

A cracked or chipped shower tray doesn’t always need replacing. If it’s firmly supported, we can repair it where it is, saving you the cost and mess of a new one. We work on acrylic, stone resin and ceramic, and people most frequently call us about damage around the waste and movement when you stand on it.

Every repair is covered by a one-year guarantee.

Where
Southwold (IP18)
County
Suffolk
Guarantee
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

Southwold and nearby

Southwold is about 10 miles south of Lowestoft, in Suffolk. We agree a date that works for you, and we will give you an arrival time in advance, so you’re not left waiting in all day. Southwold is one of 731 towns and villages in Suffolk where we work.

We work across IP18 and the streets around it. From High Street, Market Place and Station Road or anywhere nearby, we can come to you. Southwold sits on or near the A1095, which makes travel easy. We also cover the places around Southwold: Reydon (1 mile north-west), Easton Bavents (1 mile north), Walberswick (1 mile south-west), Reydon Smear (1 mile north-west) and Wangford (3 miles north-west). We also work in nearby towns such as Lowestoft (10 miles north), Beccles (10 miles north-west), Bungay (13 miles north-west), Halesworth (8 miles west), Leiston (9 miles south-west) and Carlton Colville (9 miles north).

Around Southwold

Typical jobs here are in homes near St Edmund's Church, Sole Bay Inn and Southwold Primary School, among other places. Nearby you will also find Southwold Museum (less than half a mile west). Open spaces near Southwold include Hen Reedbeds.

Map of Southwold © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. You will know the full cost before you book. We take into account:

  • The type of damage
  • How many areas need work
  • The material
  • Access to the area

We charge the same wherever you are, with no extra for Southwold. What changes the price is the job itself: the material, the amount of damage and how many items.

Send pictures for a quote

When you take your photos, a few simple things make all the difference:

  • Daylight if possible, and no flash reflection
  • A wider photo showing the entire shower tray
  • Details of any past repairs
  • The material, if you know it

There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed price.

FAQs for Southwold

Is there a guarantee?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Are you accredited?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can you redo someone else’s repair?

Typically, yes. The old repair comes out first, so mention it when you send pictures.

Is there a call-out fee?

No. Our quotes include travel, with the same prices everywhere we work.

What do you need from me?

Send pictures through the quote form or call 0345 017 0787, and we’ll do the rest.

Is a cracked tray repairable?

Generally, if the tray is firmly supported. The crack is reinforced, filled and refinished.

Is it OK to have pets in the house?

We ask you to keep children and pets out of the room while we work and until it has cured. The rest of the house is unaffected.

What happens after I send photos?

We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we’ll ask for another photo.

Common problems we fix in Southwold

On timber floors, movement can crack a tray, especially if the tray wasn’t bedded properly. On concrete, an uneven base is the usual cause.

It’s worth getting a quote if you see:

  • Snagging damage in a new bathroom
  • Scuffs and light scratches
  • A tray that flexes
  • A dull, stained or worn surface

Comparing quotes

  • Whether the price is fixed and includes VAT
  • Whether a trained technician does the job
  • Whether cleaning and preparation are in the price
  • When it can be used again

How to compare quotes

Honest limits

A repair is not right for every job, for example:

  • A tray that flexes because it was never properly supported
  • Rotten or damaged flooring underneath
  • Plumbing leaks under the tray

Not sure? Send photos and we will give you a straight answer.

Surfaces we repair

  • Stone resin
  • Enamelled steel
  • Cast iron
  • Acrylic
  • Ceramic

Looking after it afterwards

After the repair has cured, a few habits help it last:

  • Use a mild, non-abrasive cleaner
  • Rinse away soap after showering
  • Report any creaking or movement early
  • Reseal when the silicone splits or turns black

Rinse the tray after use, use mild, non-abrasive cleaners, and keep the sealant in good condition so water cannot get underneath.

Every shower forces a little water into a crack, which can damage the floor over time. Getting it repaired quickly is much cheaper than fixing a floor.

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

Repair or replace: which is better?

Replacing a tray generally means refitting the screen, retiling and resealing. Repairing it avoids all of that. Prices start from £95. A repair normally costs much less than people expect, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.

Why us?

  • We come to you, anywhere in the UK
  • Nothing taken out or refitted
  • Colours mixed by hand to suit your surface
  • Honest advice, even when it means no job

Read our pricing.

Should I try a DIY kit first?

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is normally the cheaper route.

If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.