Suffolk · England

Shower tray repair & resurfacing in Upper Street, Suffolk

Problem with your shower tray in Upper Street? We repair it in place, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Chips or cracks by the plughole
  • Chips caused during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Upper Street

How we handle shower tray repair in Upper Street

You don’t always need a new tray. If it’s solid underneath, it can typically be repaired in place, saving you the cost and mess of a new one. We regularly repair ceramic, cast iron and enamelled steel, and the jobs we see most are a tray that flexes and scuffs and light scratches.

The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right.

Before and after: an old shower tray refinished by Surface Doctor
Where
Upper Street (IP9)
Area hub
Suffolk
Cover
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026

What we do, step by step

Here’s how a visit usually runs: we arrive on time, sheet and mask the area around the job, do the job and tidy away. Allow a few hours, or most of the day to resurface the whole tray. Before leaving, we tell you when it can be used and how to care for it.

  1. The surrounding area is sheeted and masked.
  2. Old sealant is removed if it’s in the way.
  3. The tray is cleaned, keyed and repaired.
  4. We refinish the surface to match the tray.
  5. We tidy up and tell you when you can shower.

Before we arrive

  • Plan for the room to be out of bounds to pets and children
  • Keep a parking space free if you can
  • Mention if the room is upstairs or in a flat

Getting a price

The quickest way to a price is to send a couple of photos using our quote form or ring us. We will say immediately whether it can be repaired.

Get a fixed quote

Related advice

Common problems we fix in Upper Street

On timber floors, movement can crack a tray, especially if the tray wasn’t bedded properly. On solid floors, cracks typically point to an uneven base.

Typical reasons for a call-out include:

  • Scratches in the surface
  • Cracks running from the waste
  • A tray that creaks or moves underfoot
  • Chipped corners or rims

Before booking anyone

  • Whether the price is fixed and includes VAT
  • When it can be used again
  • How the room is protected while they work
  • How long the guarantee is and what it covers

10 questions to ask before you book

Upper Street and the surrounding area

Upper Street is about 6 miles south of Ipswich, in Suffolk. Book a date that suits you, and you’ll know when to expect us, so there is no waiting around. Our technicians cover 731 places across Suffolk. Our nearest city page is London, about 61 miles away.

Every address in IP9 is covered, from the main roads to the quietest streets. From Fison Place, Manningtree Road and Lewis Lane or anywhere nearby, a technician can come to you. We also cover the places around Upper Street: Stutton (1 mile east), Tattingstone (2 miles north), Holbrook (2 miles north-east), Lower Holbrook (2 miles east) and Bradfield (3 miles south). Larger places within reach include Ipswich (6 miles north), Felixstowe (10 miles east), Kesgrave (8 miles north-east), Woodbridge (12 miles north-east), Hadleigh (9 miles north-west) and Stoke (6 miles north).

Landmarks near Upper Street

Locally, our jobs take us to homes close to Church of St Peter, Gardeners Arms and Stutton Church of England Primary School. For rail, the closest station is Mistley station, about 2.4 miles south-west of the centre. Other landmarks nearby include Little Wenham Castle (4.7 miles north-west). Not far away are Alton Water and Wrabness Nature Reserve.

Map of Upper Street © OpenStreetMap contributors

How we price shower tray repair

Prices start from £95. There are no hourly rates or hidden extras. The price is based on:

  • What kind of damage it is
  • The colour and finish to match
  • The material and finish
  • How easy the damage is to reach

What it costs depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed price from your pictures, so you know the cost before you book.

Quotes from your photos

Phone pictures are fine. Make sure they show:

  • A clear, close picture of the problem area
  • A coin beside the damage so we can judge size
  • One picture of the whole shower tray
  • What it’s made of, if you know

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

Should I try a DIY kit first?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

Honest limits

A repair is not right for every job, including:

  • A tray that flexes because it was never properly supported
  • Leaking waste fittings
  • Damage below the tray that needs a builder

Not sure? Send photos and we’ll give you a straight answer.

Surfaces we repair

  • Acrylic
  • Ceramic
  • Stone resin
  • Cast iron
  • Enamelled steel

Looking after it afterwards

Nothing complicated is needed, just a few sensible habits:

  • Reseal when the silicone splits or turns black
  • Use a mild, non-abrasive cleaner
  • Rinse the tray after each shower
  • Ventilate the room after showers

Rinse the tray after use, use mild, non-abrasive cleaners, and keep the sealant in good condition so water cannot get underneath.

Act on split sealant early. Water gets behind and under the tray and can cause damage underneath.

Why repair rather than replace?

The tray itself may not cost much, but the work around it does: removing the screen, breaking out tiles, relaying the base and re-tiling. Repairing it takes one visit. Repairs from £95, with every job priced individually. A repair generally costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.

Why book with us

  • Every repair guaranteed for a year
  • We leave the room as we found it
  • Fixed prices from your photos
  • Work done at your home or business

See our full price list.

Landlords, agents and businesses in Upper Street

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Your questions about shower tray repair in Upper Street

Is it OK to use a cracked tray?

It’s best to stop using it until it’s checked, because water may be getting underneath.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.

Do you work in Upper Street?

Yes. We work across the UK and come to Upper Street and the rest of Suffolk. Send us pictures for a fixed quote, or call 0345 017 0787.

Can you repair something that is been repaired before?

In most cases. We remove the old repair before doing a new one.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

What happens once I’ve sent pictures?

You’ll get a fixed quote back. There’s no obligation to book.

I rent my home. Can I book you?

Of course. Ask your landlord first, and we can send them the quote if that helps.

Do the materials smell?

Some materials have a smell while they’re applied, which is why we ventilate. It clears as the materials cure.

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