County Durham · England

Sink & basin repair in Coundon, County Durham

Our technicians come to Coundon for chip, crack and resurfacing work on bathroom sinks and basins. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Damage from dropped bottles or hair tools
  • Cracks around the tap holes or waste
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted sink repair in Coundon

For landlords and businesses

We regularly work with letting and managing agents. Just send photos, the address and how to get access and we’ll arrange it.

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

How we handle sink repair in Coundon

It’s not just the colour we match, it’s the gloss. Repairs are polished to the same shine. Whether it’s chips on the rim or front edge and cracks starting at the waste, we can generally put it right.

Every repair comes with our one-year guarantee.

Basin with yellowed glaze resurfaced to a clean white finish
Where
Coundon (DL14)
Area hub
County Durham
Cover
One year on every repair
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Last updated
23 October 2026

Our work in Coundon

Coundon is about 2 miles east of Bishop Auckland, in County Durham. We travel to clients in Coundon and the surrounding area, so there is no workshop to go to. We cover all 329 towns and villages across County Durham, from the larger towns to small villages. Our jobs stretch from Coundon to Newcastle upon Tyne (23 miles away).

All of DL14 is covered, from the main roads to the quietest streets. Jobs here include addresses on Collingwood Street, Wilson Avenue and Rodney Walk and the roads around them. Neighbouring places we cover include Leeholme (1 mile north-east), Grange Hill (1 mile south-west), Howlish (1 mile south), New Coundon (1 mile north-west) and Coundongate (1 mile west). Larger places within reach include Durham (9 miles north), Newton Aycliffe (3 miles south-east), Spennymoor (3 miles north), Chester-le-Street (13 miles north), Peterlee (13 miles north-east) and Stanley (14 miles north).

Around Coundon

Around Coundon, we work in homes near Auckland Castle Park, Church of St James and King James I Academy. Other local landmarks include The Foresters Arms (less than half a mile north) and Victoria Lane Academy (less than half a mile north-east). The nearest railway station is Bishop Auckland station, about 1.9 miles west. Other landmarks nearby include Auckland Castle (1.6 miles west) and Spanish Gallery (1.7 miles west).

Map of Coundon © OpenStreetMap contributors

What we’re called out for in Coundon

Basins take knocks every day: bottles, hair straighteners and razors chip the rim and front edge. Cracks tend to start near the tap holes and waste.

These are the problems we’re asked about most:

  • Cracks around the tap holes or waste
  • A chipped vanity basin
  • Chips from dropped toiletries
  • An original basin worth saving

Questions to ask before you book

  • A fixed quote, and whether VAT is included
  • What preparation is included
  • How the colour is matched
  • What the guarantee covers, and for how long

10 questions to ask before you book

Aftercare tips

Simple care helps the repair last. Our advice:

  • Avoid abrasive pads
  • Store toiletries on a shelf
  • Use mild cleaners only
  • Repair chips before they stain

Use gentle cleaners and take care with heavy bottles and hair tools.

Cracks by the tap holes can grow, so get it looked at early. If it’s leaking, turn off the water to the basin until it’s checked.

Materials and what they mean for the repair

Vitreous china

Most basins are vitreous china with a hard, glossy glaze. Matching that shine is the key to a good repair, so we polish the repair to suit.

Period and antique

Older basins may have crazing, chips and makers’ marks. We repair carefully around original features and leave the character intact.

How the visit works

We agree an arrival time beforehand, so you’re not left guessing. Once we are there, the work takes a morning or an afternoon for most jobs. The room is left tidy and you will know when it can be used.

  1. We clean the basin and check the damage.
  2. We fill the chip or crack and shape it to the original profile.
  3. The finish is matched to the glaze.
  4. The repair is polished so it blends in.
  5. Usually the basin is back in use the same day or the next.

Before we arrive

  • Clear the area around the damage
  • Let the surface dry out before the visit
  • Tell us about any previous repairs or coatings

Ask for a price

You do not need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Send pictures for a quote

Advice

Questions from Coundon

Do I need to be at home?

We need someone to let us in. After that, you can carry on with your day.

Do you do work for letting agents?

Yes, often. We can quote for several properties together and work between tenancies.

Is a chipped basin repairable?

Yes, very often. We shape and polish it to match the glaze.

Do you hold any accreditations?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do the materials smell?

Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.

Will the price change on the day?

Your quote covers the damage in the pictures. If there is more, we will tell you before starting.

Can I get a quote without a visit?

Yes, almost always. Clear photos let us give you a fixed quote without visiting.

Do you charge for travel?

We don’t add a call-out fee. The fixed price covers the visit and the work.

What sink repair costs

Prices start from £95. Prices are worked out job by job, from your photos. The main factors are:

  • Whether old repairs or coatings need taking off
  • How many items we do on one visit
  • Whether it’s a chip, crack, burn or wear
  • Unusual colours or finishes

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

How to get a fixed quote

Phone pictures are fine, there is no need for anything special. Just ensure we can see:

  • A clear, close picture of the problem area
  • A wider photo showing the whole basin
  • Whether it’s been repaired or coated before
  • Any details about the material

Upload pictures of the damage and a wider shot of the whole item, and tell us you are in Coundon, and we’ll reply with a fixed quote.

DIY kit or professional repair?

If you do try a kit, read the instructions carefully, and do not use it until it has fully cured. If it fails, we can still put it right.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.

Repairing versus replacing in Coundon

Swapping a basin frequently brings new taps, a new waste and tiling work, and if it’s part of a suite, it may not match. A repair avoids all of that. Prices start from £95. A repair normally costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.

Why Coundon clients choose us

  • Honest advice, even when it means no job
  • Free fixed quotes from pictures
  • Same prices wherever you are
  • One visit for most repairs

Read our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.