County Durham · England

uPVC window & door repair in Coundon, County Durham

Damaged window, door or sill in Coundon? We repair it in place, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • Chips and dents
  • Scratches from ladders and furniture
Surface Doctor technician repairing a wooden kitchen worktop

Need uPVC repair in Coundon?

Can I fix it myself?

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it does not work out, we can still repair it properly.

How we handle uPVC repair in Coundon

Builders and developers use us for snagging repairs too. We fill and refinish the damage to match the frame, including woodgrain finishes. We regularly repair window frames & sills, doors & door panels and conservatory frames, and common reasons people get in touch are damage during building work and burns on sills.

Whatever the size of the job, you get the same one-year guarantee in Coundon and across County Durham. Clean with warm soapy water and a soft cloth. Don’t use solvents or scourers.

Before and after: a chipped white edge filled and refinished
Location
Coundon (DL14)
Region
County Durham
Warranty
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Page updated
23 October 2026

When to call us in Coundon

uPVC is hard-wearing, but it does get damaged: ladders, tools and building work scratch and chip it, candles and cigarettes mark sills, and removed fittings leave holes.

Signs it’s time to call us include:

  • Chips and dents
  • Burns on sills
  • Damage during building work
  • Scratches from ladders and furniture

Comparing quotes

  • What happens if the damage is worse than the pictures show
  • Who turns up on the day
  • How to look after the finish
  • Whether the price is fixed and includes VAT

Our hiring checklist

When a repair is not the answer

We’ll always be straight with you, so here’s what a repair will not do:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

Send us photos and we’ll tell you honestly.

Materials we repair

  • White uPVC
  • Conservatory frames
  • Coloured and woodgrain uPVC
  • Window frames & sills
  • Doors & door panels

Landlord and trade work in Coundon

We are used to working with agents and managing companies. Just send photos, the address and how to get access.

If you manage property in Coundon, we can repair and quote for several addresses together. Just send pictures for each address and we will come back with a combined price.

Repairing versus replacing in Coundon

Replacing the frame or sill costs far more, and new uPVC may not match the weathered frames around it. Repairing the damage keeps the original. Prices start from £95. Our prices are the same across the UK, so there is no premium for Coundon. The job itself decides the price: the material, the amount of damage and how many items.

Why us?

  • CHAS, Constructionline and SafeContractor accredited
  • Everything repaired in place
  • We leave the room as we found it
  • Straight answers about what a repair can do

Take a look at our full price list.

About Coundon

Coundon is about 2 miles east of Bishop Auckland, in County Durham. Wherever you are in the DL14 postcode area, we carry out the work at your property. Coundon is one of 329 towns and villages in County Durham where we work. You can also see our page for Newcastle upon Tyne, about 23 miles away.

Here we cover the DL14 postcode area. From Collingwood Street, Wilson Avenue and Rodney Walk or anywhere nearby, we can come to you. We also cover the places around Coundon: Leeholme (1 mile north-east), Grange Hill (1 mile south-west), Howlish (1 mile south), New Coundon (1 mile north-west) and Coundongate (1 mile west). Within a short drive, we also cover Durham (9 miles north), Newton Aycliffe (3 miles south-east), Spennymoor (3 miles north), Chester-le-Street (13 miles north), Peterlee (13 miles north-east) and Stanley (14 miles north).

Local landmarks in Coundon

Locally, our jobs take us to homes close to Auckland Castle Park, Church of St James and King James I Academy and the streets around them. Other local landmarks include The Foresters Arms (within half a mile north) and Victoria Lane Academy (under half a mile north-east). For rail, the closest station is Bishop Auckland station, roughly 1.9 miles west. Further afield, we also cover the area around Auckland Castle (1.6 miles west) and Spanish Gallery (1.7 miles west).

Map of Coundon © OpenStreetMap contributors

Coundon: your questions answered

Do you charge for travel?

No. Our quotes include travel, with the same prices everywhere we work.

What happens next?

You’ll get a fixed quote back. You’re under no obligation.

Can I add another job to the visit?

Yes, and it’s often cheaper. Just add the extra items to your pictures and you will get one combined price.

Is a repair better than a new one?

Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.

Can you repair a burn on a uPVC sill?

Yes. We fill and refinish the burnt area to match.

What if the damage is worse than the photos show?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

It’s been repaired before. Can you still fix it?

Generally, yes. Let us know what was used before and we’ll plan for it.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

How we price uPVC repair

Prices start from £95. Prices are worked out job by job. The main factors are:

  • The material and finish
  • Access to the area
  • The type of damage
  • The colour and finish to match

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Send pictures for a quote

You can take the photos on your phone. Just ensure we can see:

  • Something in shot to show the size
  • Details of any past repairs
  • Good light, ideally daylight, without flash glare
  • A wider photo showing the whole window, door or sill

To get a price, send two or three pictures using our quote form or ring us. We will tell you honestly whether it can be repaired.

What we do, step by step

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job usually takes a few hours. We clean up when we are done and let you know when you can use it again.

  1. We clean the frame or panel.
  2. We fill scratches, chips and holes.
  3. The repair is sanded smooth.
  4. We match the colour, including woodgrain finishes.
  5. We blend the repair into the surrounding surface.

Getting ready for the visit

  • Let us know which floor the room is on
  • Tell us about parking, stairs or access
  • Have somewhere for us to park nearby if possible

Getting a price

We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Send photos for a quote

Related advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.